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Still can't load into any instances in Cold harbor

fuzzypotatoe
Every time I try to load into any instance on a quest chain it gets stuck on the load screen this is happening in cold harbor I have to shut down the game and restart it every time this happens. It gives me a message saying usually long load time and sits there for minutes linear wait so far was 10 minutes. It didn't load. GT: FuzzyPotatoe Charector name: Grog'Nak
  • fuzzypotatoe
    Also this is after your second Maintenon today.
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    Thanks for letting us know - we're picking back up investigating this.
    Jessica Folsom
    Lead Community Manager - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • fuzzypotatoe
    Just more of a heads up it is spreading to other instances won't let me load into mages guild quest instance for the Al'rika Desert quest chain, either now. It did let me do The Harborage Solo instances though.
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    @fuzzypotatoe - Could you try completely restarting your Xbox One to see if it helps?
    Jessica Folsom
    Lead Community Manager - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • fuzzypotatoe
    I hard reset my xboxone and still an issue, also I keep losing my active XP boosts and tricorn boosts that I bought from the crown. This is the second one that has disappeared while I was offline and I did log off before I shut the game down. I can't advance if I can't log into solo dungeons...
  • fuzzypotatoe
    Sorry not just solo dungeons it's also effecting quest loading screens as well
  • fuzzypotatoe
    Now my ESO plus is missing!! I paid for it on May 13, 2016... Come on now. This is really starting to get out of hand.
  • fuzzypotatoe
    My ESO plus subscription is active on my Xboxone subscription page, but says inactive in the game.
  • fuzzypotatoe
    @ZOS_JessicaFolsom can you please notify me on here or through email when this is going to be fixed?
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