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Unable to login to the Support Portal
Hello,
I have been trying to login to the support portal(which is located on
https://help.elderscrollsonline.com/app/home) for over a month now.
I'm unable to login to it no matter what I do(I did password reset, double checked my User_ID, disabled all the addons on the browser, used different browsers, different computers and operating systems etc.)
Error message:
"
Authentication Error
UserID and/or password was incorrect."
I have an open ticket for more than 3 weeks.
Relevant ticket number:
160305-000882
I have submitted screenshots of the error message and all relevant information.
I'm not disclosing User_ID on forum, so please send me a private message if you would like to receive/send more information.
Please assist.
Thanks in advance.
Edited by Universe on March 17, 2016 11:36PM Some videos I recorded for fun:
Main character:
PC EU main: Universe - AD magicka Sorcerer, Former Emperor, Grand Overlord, The Merciless, Trial Bosses Solo Champion
Top alts: Genius(stamina/sagicka Dragonknight) The Force(stamina Nightblade) and other chars.
PC NA main: The Magic - AD magicka Sorcerer
Started playing ESO in beta & early access
User_ID: Daedric_Prince