[BUG] Materials Not Available (Missing) from Crafting Bag

MissBizz · April 2016

Well, I wanted to go check out what kind of help that new healing done trait does.. but it appears I can not. A bunch of my woodworking materials (what I noticed so far, haven't checked all) are missing on multiple characters.

As you can see in the attached images - I have sanded nightwood, ruby ash etc. available from my crafting bag on some random mule, but when I head to my crafter - those items are no longer there. As well, when my crafter goes to a woodworking stations - the "missing" items are not available to craft with.

[EDIT] Bug report filed. 160425-001950

MissBizz · April 2016

This is so weird. So, I'm missing my upgrade mats etc. This is also for more than just woodworking.

I have them available on some characters: Weapres, Provgh, Elise Darkstepp
Not available on: Aewnes, Lovia, Adrinia, Khasza, Belladyne-Hearthford

The majority of mats that are not available would have been on Elise Darkstepp (she held all my equipment crafting materials)

At first I thought it was only my Level 50 characters that could not access them.. but Khasza and Belladyne are both not level 50.
Weirdly enough the 3 I CAN access them on.. were my mules. I have relogged, restarted the game etc. I cannot get to those mats from most of my characters.

Epona222 · April 2016

Someone else posted a thread a bit before you about losing access to mats in their crafting bag after they had taken mats out of a guild bank, had you done that before this discrepancy occurred?

MissBizz · April 2016

Epona222 wrote: »

Someone else posted a thread a bit before you about losing access to mats in their crafting bag after they had taken mats out of a guild bank, had you done that before this discrepancy occurred?

No, I have not accessed my guild bank at all.

Although on one character I looked at my personal bank. I did not withdraw or deposit anything when I did that though, and I only did that on one characters.

Thanks for suggesting! Maybe my bank peak did have something to do with it @Epona222

Epona222 · April 2016

Hmm I dunno, I have looked at my personal bank (rejoicing in all the empty space it now contains LOL) and can still access all my crafting bag mats. Was just wondering if there was some common factor for you and the other player who had reported a problem, if it had been it may have helped to pinpoint the issue - but doesn't look as though they are linked, at least not by guild bank withdrawals.

EDIT: Just as a bit of a test I went to my guild bank and withdrew a load of mats, it doesn't seem to have caused any issue. You don't have any addons active on PTS that could be causing a conflict? (Unlikely I know, but I do sometimes end up using a couple of betas towards the end of a PTS cycle and forget to remove them for the next update, which can sometimes break stuff).

MissBizz · April 2016

Epona222 wrote: »

Hmm I dunno, I have looked at my personal bank (rejoicing in all the empty space it now contains LOL) and can still access all my crafting bag mats. Was just wondering if there was some common factor for you and the other player who had reported a problem, if it had been it may have helped to pinpoint the issue - but doesn't look as though they are linked, at least not by guild bank withdrawals.

EDIT: Just as a bit of a test I went to my guild bank and withdrew a load of mats, it doesn't seem to have caused any issue. You don't have any addons active on PTS that could be causing a conflict? (Unlikely I know, but I do sometimes end up using a couple of betas towards the end of a PTS cycle and forget to remove them for the next update, which can sometimes break stuff).

Another good call. I had an old add-on issue last PTS so it's the first thing I did. The old add-on was off the whole time, but I have now actually removed it completely from the folder.

I will try withdrawing and depositing into guild and personal bank and see if anything happens though. You never know. Lol

MissBizz · April 2016

This is messed up.

Completely deleted that one addon. No change.

Deposited an item and withdrew an item from my personal bank. No change. Did same for guild bank. No change.

Sent some of the "untouchable" items via mail to a friend. They replied when they sent it back - I moved to TWO other characters and wasn't receiving the mail. Completely left game, logged back in to Lovia (who previously couldn't see these materials) and took the items from the mail.

They instantly went to my crafting bag and I can see them.

So apparently I just need to mail all the missing items to a friend to send back.... lol

GOREKIN · April 2016

I am the one who took items from my guild bank and put in my crafting bag. It was alot. I logged to a new toon and all my mats where gone.

Philgo68 · April 2016

I did not check thoroughly but it seemed that my crafting bag held all the appropriate items from across my account when I first logged in. I also emptied a lot of items from a guild bank, and all seemed good.

But when I created a new toon, with a template, my Crafting Bag was emptied. Now all that is there is alchemy items I pulled from the template toon's coffers.

I then created a regular toon and the Crafting Bag stayed intact.

And finally a second Template Toon creation cleared my Crafting Bag completely again.

So it seems like a Template toon problem, which would only exist on PTS, but may cause a lot of fearful bug reports.

God Bless,

Philgo

Abeille · April 2016

Did you create a template character?

My mats disappeared after I made one.

MissBizz · April 2016

@Philgo68 @Abeille I did see Jessica confirmed a bug with templates... But I did not delete any characters on PTS, I didn't buy any slots and I did not create a template character.

So I don't think this is the same issue. As well, my materials do still exist... But only on some characters. The mats are not completely gone.

Philgo68 · April 2016

@MissBizz

Agreed. You do have a different issue. Sorry for the confusion.

MissBizz · May 2016

Someone it is fixed!

I'm not 100% sure EVERYTHING is showing now, but suddenly I have access to my upgrade mats etc. on all my characters.

I did a repair this morning to see if I could get my game music back (I did! Yay) As well I logged on to multiple characters and deconstructed items.