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SERVER CRASH AGAIN?!

  • Soulsix
    Soulsix
    ✭✭
    c7487909bb7122e6d323cdee3b33c3.jpg

    I guess i got the other game....
    Woking Mans Guild, Laid Back Questing And Help - ESG - On ESO NA - To Join Contact SoulSix (Syphiona) OR SS Arogonian

  • jonjees
    jonjees
    ✭✭
    jonjees wrote: »
    jonjees wrote: »
    couple of hours to reboot servers .....

    A statement from someone who has no experience with business networking. If Google had to reboot all of their servers, it could take a few days. (That is to say, ALL of them including the datacenters and backup datacenters.) As ZOS probably doesn't have a backup center to operate from (or backup network) this kind of reset is a lot of work.

    wow really a few days?
    thats when you just showed how much u know about redundancy and high availability.
    maybe you need to read a paper on google hadoop cluster, hdfs just doesnt work this way.

    also in terms of networking, u do not reboot ur servers if you have a network failure.

    but ya i really got no experience.

    uhh....datacenters and backups are down? We're talking global EMP attacks and universal communications blackouts apocalypse scenario. (I mean if you want to go through the whole emergency plan we could....) Google does have backups and redundancy out the wazoo to prevent that from happening in the fist place, but IF it did happen it's still gonna take a few days to test all that. But still, the point being ZOS probably doesn't have anywhere near the amount of backup systems that any data company has.


    Depends on the source of the failure, size of the server, and amount of data loss on whether or not you'd reboot the server in the event of network failure. Also depends on whether or not you're loading a full backup, the type of server, etc. etc. Generally speaking, though, you are correct.
    You also might be forgetting what time it is over here in the US.
    Still a silly statement.


    I'll still apologize though. I'm sorry.

    no offence taken, so no apology needed, i know how the internet works. ;)

    but during this network outage players from kuwait were still able to be logged on, so its not a server issue.
    for ps4 eu az campaign they had the biggest duel, 15 from Ep, 7 from Dc and 9 from AD.

    either way they need to have another link for such outages, most business that depends on being online would have a couple of links to switch to but its been "6hrs since i cant play when i want to" and eso as a business has failed for me.

    Edited by jonjees on August 28, 2015 9:04AM
  • SeptimusDova
    SeptimusDova
    ✭✭✭✭✭
    Gina thank you so much for your dedication to the playerbase.

    Solar storms at levels g4 and g5 are disruptive to backhaul circuits. Any DS3 or higher Microwave path is a feedpoint into the system. I am very tired my friends so I will post the graphs. I will answer any questions pertaining to solar weather after I rest. On the graphs you will see K4 which coincides with NOAA and NASA and GOES.

    UrQuan do you work backhaul?

    K index

    HqkMxk.jpg
    7 day indice below

    ialiS1.png


    When High frequency radio is mentioned that is referring to 1.8-30Mhz radio traffic.

    Backhaul and space diversity systems and wave-guide systems with degraded magnetic isolators can act as transmission paths for voltage induced by Solar variances. waveguide to radio, radio to mux, mux to bes56, bes 56 to CLN. Its been awhile since I was in a NOC or a backhaul site. Some .gov sites we hardened to help prevent damage to equipment. Running spares often became an issue due to tired techs and contractors trying to adhere to the five 9's. Parts would be used and not annotated as such. the used were put back in a box and would not be turned in on time. Which created problems. The wiltel FAA site in AZ had this issue on 2004 and so did the riverside site. Level3 com. I am not sure how they handle their operations.

    Supply voltage side on some sites were filtered and regulated via DC. But that is not the topic of this thread. I feel sorry for the affected companies and for the providers. If indeed their systems were damaged it can get expensive. Even more so if they were running any old Nortel systems.


    Edited by SeptimusDova on August 28, 2015 9:07AM
  • Eshelmen
    Eshelmen
    ✭✭✭✭✭
    jonjees wrote: »
    jonjees wrote: »
    jonjees wrote: »
    couple of hours to reboot servers .....

    A statement from someone who has no experience with business networking. If Google had to reboot all of their servers, it could take a few days. (That is to say, ALL of them including the datacenters and backup datacenters.) As ZOS probably doesn't have a backup center to operate from (or backup network) this kind of reset is a lot of work.

    wow really a few days?
    thats when you just showed how much u know about redundancy and high availability.
    maybe you need to read a paper on google hadoop cluster, hdfs just doesnt work this way.

    also in terms of networking, u do not reboot ur servers if you have a network failure.

    but ya i really got no experience.

    uhh....datacenters and backups are down? We're talking global EMP attacks and universal communications blackouts apocalypse scenario. (I mean if you want to go through the whole emergency plan we could....) Google does have backups and redundancy out the wazoo to prevent that from happening in the fist place, but IF it did happen it's still gonna take a few days to test all that. But still, the point being ZOS probably doesn't have anywhere near the amount of backup systems that any data company has.


    Depends on the source of the failure, size of the server, and amount of data loss on whether or not you'd reboot the server in the event of network failure. Also depends on whether or not you're loading a full backup, the type of server, etc. etc. Generally speaking, though, you are correct.
    You also might be forgetting what time it is over here in the US.
    Still a silly statement.


    I'll still apologize though. I'm sorry.

    no offence taken, so no apology needed, i know how the internet works. ;)

    but during this network outage players from kuwait were still able to be logged on, so its not a server issue.
    for ps4 eu az campaign they had the biggest duel, 15 from Ep, 7 from Dc and 9 from AD.

    either way they need to have another link for such outages, most business that depends on being online would have a couple of links to switch to but its been "6hrs since i cant play when i want to" and eso as a business has failed for me.


    And yet you'll come back and play another time.....
    Why?
    PC and PS4 EP only player
  • Greeniewolfub17_ESO
    jonjees wrote: »
    players just dont understand that this is a business as well.
    eso being an online game needs to stay ONLINE.
    15$ a pop for sub and at 10k subs, thats easily 150k a month and im sure theres more than 10k subs.

    if this is a free mmo, where i just download and play free with cash shops, i wouldnt give a hoot if its down this much.
    also for the console players, we just want to turn it on and play hassle free, thats the entire concept of going console.

    6hrs of downtime and a few more hrs for maintenance ..... if i bought eso today as a console playerand tried playing during this time, i am so returning it.

    Obviously you don't understand it. That's clear with your statements that totally ignore the fact that as others pointed out Data centers across US and Europe went down today. Some as a result of Level 3 going down, others likely because of the solar storm. Entire cities were without net altogether. No net. At all.
    Zos is not as big a company as say Linden Lab, Aeira, Gaia, or EA. At least one of the datacenters LL uses was down today as well. I don't play any of LL's games anymore so I don't know how that outage affected them, but still. I play Starcraft II and Heroes of the Storm. Occasionally battle.net goes down. While battle.net seemed to be largely intact today, many people who had net service were still unable to connect. Outages are a reality in any online game. Unless they stretch on to days, to whine and demand compensation for a downtime of 6 hours that was unexpected and largely unpredictable and tied to outages across not only the US but the entire globe is quite frankly silly.
    And furthermore your argument that they need more datacenters in more locations falls flat. One game I play has three datacenters spread across three countries. All three data centers were hit by the Level 3 outage. They all were down longer than ESO has been. IF you want to return ESO do so. But please stop posting the same rant over and over.
    Edited by Greeniewolfub17_ESO on August 28, 2015 9:11AM
    Me: "Okay lets run to Alessia. Mount up and follow me!"
    Me five seconds later: "Um yeah... totally forgot about that cliff..."
  • Listatta
    Listatta
    I can see Google or Yahoo or my local bank shelling out the hundreds of thousands and thousands of dollars for fast and secure data back up and network redundancy protocols.... but shall I remind you all this is a video game.

    While I completely get the reaction, we all desperately need our escape from reality, less we crack.. it's still just a video game.
  • Soulsix
    Soulsix
    ✭✭
    Gina thank you so much for your dedication to the playerbase.

    Solar storms at levels g4 and g5 are disruptive to backhaul circuits. Any DS3 or higher Microwave path is a feedpoint into the system. I am very tired my friends so I will post the graphs. I will answer any questions pertaining to solar weather after I rest. On the graphs you will see K4 which coincides with NOAA and NASA and GOES.

    UrQuan do you work backhaul?

    K index

    HqkMxk.jpg
    7 day indice below

    ialiS1.png


    When High frequency radio is mentioned that is referring to 1.8-30Mhz radio traffic.

    Backhaul and space diversity systems and wave-guide systems with degraded magnetic isolators can act as transmission paths for voltage induced by Solar variances. waveguide to radio, radio to mux, mux to bes56, bes 56 to CLN. Its been awhile since I was in a NOC or a backhaul site. Some .gov sites we hardened to help prevent damage to equipment. Running spares often became an issue due to tired techs and contractors trying to adhere to the five 9's. Parts would be used and not annotated as such. the used were put back in a box and would not be turned in on time. Which created problems. The wiltel FAA site in AZ had this issue on 2004 and so did the riverside site. Level3 com. I am not sure how they handle their operations.

    Supply voltage side on some sites were filtered and regulated via DC. But that is not the topic of this thread. I feel sorry for the affected companies and for the providers. If indeed their systems were damaged it can get expensive. Even more so if they were running any old Nortel systems.


    TY sir, informative and passed some time
    Woking Mans Guild, Laid Back Questing And Help - ESG - On ESO NA - To Join Contact SoulSix (Syphiona) OR SS Arogonian

  • Techlisp
    Techlisp
    ✭✭✭
    I feel sorry for the people who reply on Twitter to ESO's server is down tweet. It is almost like their lives depend on ESO being there for them. #sad
    This post will not take you an unusually long time to read.

    PS4. EU. EP.
  • kevlarto_ESO
    kevlarto_ESO
    ✭✭✭✭✭
    I once encountered an internet backbone issue, I remember when I played LOTRO and all the sudden had a hard time logging in I ran a trace route to find I was going to France and then back to the Boston area, I was able to log in but slowly and play but going through the web from Las Vegas across the Atlantic and back to the US made for one heck of a ping rate..:) The internet works in mysterious ways..:)

    I know this is different, I have worked as an Enterprise Administrator for a state agency and keeping 67 counties communicating can be quite a task.
    Edited by kevlarto_ESO on August 28, 2015 9:13AM
  • k2blader
    k2blader
    ✭✭✭✭✭
    Has anyone found news articles about the internet outage?

    [edit]
    Here is the one I found:
    neowin.net/news/level3-suffering-major-outages-effects-are-felt-worldwide

    Edited by k2blader on August 28, 2015 9:16AM
    Disabling the grass may improve performance.
  • jonjees
    jonjees
    ✭✭
    jonjees wrote: »
    players just dont understand that this is a business as well.
    eso being an online game needs to stay ONLINE.
    15$ a pop for sub and at 10k subs, thats easily 150k a month and im sure theres more than 10k subs.

    if this is a free mmo, where i just download and play free with cash shops, i wouldnt give a hoot if its down this much.
    also for the console players, we just want to turn it on and play hassle free, thats the entire concept of going console.

    6hrs of downtime and a few more hrs for maintenance ..... if i bought eso today as a console playerand tried playing during this time, i am so returning it.

    Obviously you don't understand it. That's clear with your statements that totally ignore the fact that as others pointed out Data centers across US and Europe went down today. Some as a result of Level 3 going down, others likely because of the solar storm. Entire cities were without net altogether. No net. At all.
    Zos is not as big a company as say Linden Lab, Aeira, Gaia, or EA. At least one of the datacenters LL uses was down today as well. I don't play any of LL's games anymore so I don't know how that outage affected them, but still. I play Starcraft II and Heroes of the Storm. Occasionally battle.net goes down. While battle.net seemed to be largely intact today, many people who had net service were still unable to connect. Outages are a reality in any online game. Unless they stretch on to days, to whine and demand compensation for a downtime of 6 hours that was unexpected and largely unpredictable and tied to outages across not only the US but the entire globe is quite frankly silly.
    And furthermore your argument that they need more datacenters in more locations falls flat. One game I play has three datacenters spread across three countries. All three data centers were hit by the Level 3 outage. They all were down longer than ESO has been. IF you want to return ESO do so. But please stop posting the same rant over and over.

    wow wait, no net at all?
    so tell me, how do u post in this forum?

    wait .... forums dont run on datacentres right?

    battle net as an example is bad.
    because starcraft u can play offline, likewise with diablo and also u dont pay a sub for battle net.
  • DaffyDilly
    DaffyDilly
    Soul Shriven
    k2blader wrote: »
    I wouldn't have been so irked if one of the ZOS people hadn't posted the problem was fixed and for anyone still experiencing issues to check with his/her ISP. The problem wasn't/isn't my ISP, [snip]. Just totally irresponsible to post something like that.

    Unfortunately for most if not all MMO'S that is a standard issue response. Expecially early in a server crash.
    [edited to remove quote]
    Edited by ZOS_Icy on November 3, 2025 7:59PM
  • ViscousSummer88
    ViscousSummer88
    ✭✭✭
    Eshelmen wrote: »
    jonjees wrote: »
    jonjees wrote: »
    jonjees wrote: »
    couple of hours to reboot servers .....

    A statement from someone who has no experience with business networking. If Google had to reboot all of their servers, it could take a few days. (That is to say, ALL of them including the datacenters and backup datacenters.) As ZOS probably doesn't have a backup center to operate from (or backup network) this kind of reset is a lot of work.

    wow really a few days?
    thats when you just showed how much u know about redundancy and high availability.
    maybe you need to read a paper on google hadoop cluster, hdfs just doesnt work this way.

    also in terms of networking, u do not reboot ur servers if you have a network failure.

    but ya i really got no experience.

    uhh....datacenters and backups are down? We're talking global EMP attacks and universal communications blackouts apocalypse scenario. (I mean if you want to go through the whole emergency plan we could....) Google does have backups and redundancy out the wazoo to prevent that from happening in the fist place, but IF it did happen it's still gonna take a few days to test all that. But still, the point being ZOS probably doesn't have anywhere near the amount of backup systems that any data company has.


    Depends on the source of the failure, size of the server, and amount of data loss on whether or not you'd reboot the server in the event of network failure. Also depends on whether or not you're loading a full backup, the type of server, etc. etc. Generally speaking, though, you are correct.
    You also might be forgetting what time it is over here in the US.
    Still a silly statement.


    I'll still apologize though. I'm sorry.

    no offence taken, so no apology needed, i know how the internet works. ;)

    but during this network outage players from kuwait were still able to be logged on, so its not a server issue.
    for ps4 eu az campaign they had the biggest duel, 15 from Ep, 7 from Dc and 9 from AD.

    either way they need to have another link for such outages, most business that depends on being online would have a couple of links to switch to but its been "6hrs since i cant play when i want to" and eso as a business has failed for me.


    And yet you'll come back and play another time.....
    Why?

    That point is completely invalid, of course people will come back to play another time!

    Yes, they have failed in foreseeing such issues on their systems, which to be honest they should have some redundancy for these things, which clearly they do not. It's perfectly acceptable for us as CUSTOMERS to be upset and disappointed and feel that we have been let down, don't let companies try and fool you, you paid for their services after all and maybe you still do pay for their services in the form of a subscription etc.

    Complaining as a customer is nothing to be ashamed or looked down on for, actually you all as customers should be complaining regardless if they directly have control over it or not! Sure their ToS has legal rubbish to state no responsibility for xyz and but peoples voices are loud and they will hear.
    Edited by ViscousSummer88 on August 28, 2015 9:20AM
    Steam Profile | Discord: Oliver#0001 | EU Megaserver: @ViscousSummer88
  • Listatta
    Listatta
    k2blader wrote: »
    Has anyone found news articles about the internet outage?
    one news article:
    https://product-reviews.net/down/level3-internet-outage-status/
    the companies own outage map:
    maps.level3.com/default/#.VeAm-jZRGCq
    the companies own twitter feed:
    https://twitter.com/Level3
  • me_ming
    me_ming
    ✭✭✭✭✭
    jonjees wrote: »
    for eso plus members, it is still a subscription.
    for whatever reasons eso is down, compensation needs to be given to subscription users.
    in this era where redundancy, high availability and business continuity are all viable solutions, this should not be happening.

    likewise down for patching, crashes and what nots, the subs needs to be compensated, because they have paid for the service.

    I understand you're frustrated by this, but you're being irrational. It's NOT an ESO/Zenimax issue it's a carrier issue. Meaning if you want compensation go ask Level3.

    What customers like yourself don't understand, is that technological devices have down times. They're not perfect. And servers will go down. It's something avoidable, yes, but that doesn't mean that they will work 100% of the time. Telecommunication companies, of course, will try to maintain it, but still you can't fault them for down times. Things happen deal with it.

    It's not like you can't play the game for weeks, because of the down time.

    And just for your clarification it is a server issue. The carrier which the ESO servers are, is down. That's why you can't access the game. I'm not sure if Zenimax have different carriers for different servers (I am guessing they might, since some of your friends can play the game). To clarify even further Level3 is a (CLEC) carrier, that holds databases for different telecommunication companies, and if their (Level3) systems are down so does everyone that are using that carrier.

    I subscribe monthly, and I wouldn't mind for a compensation, but it will be on ESO's discretion. I won't beg for it, because I understand that this was out of their hands.
    Edited by me_ming on August 28, 2015 9:21AM
    "We're heroes, my boon companion, and heroes always win! Let that be a lesson to you."
    -Caldwell, "The Final Assault"

    "There is always a choice. But you don't get to choose what is true, you only get to choose what you will do about it..."

    -Abnur Tharn, "God of Schemes"]
  • k2blader
    k2blader
    ✭✭✭✭✭
    Listatta wrote: »
    k2blader wrote: »
    Has anyone found news articles about the internet outage?
    one news article:
    https://product-reviews.net/down/level3-internet-outage-status/
    the companies own outage map:
    maps.level3.com/default/#.VeAm-jZRGCq
    the companies own twitter feed:
    https://twitter.com/Level3

    Thanks! :-)

    Disabling the grass may improve performance.
  • Draxys
    Draxys
    ✭✭✭✭✭
    ✭✭
    Don't worry guys, I got this
    fixed-it.gif
    2013

    rip decibel
  • jonjees
    jonjees
    ✭✭
    Listatta wrote: »
    I can see Google or Yahoo or my local bank shelling out the hundreds of thousands and thousands of dollars for fast and secure data back up and network redundancy protocols.... but shall I remind you all this is a video game.

    While I completely get the reaction, we all desperately need our escape from reality, less we crack.. it's still just a video game.

    erm wait, whats network redundancy protocols?
    you mean they paid to research that? because i havent heard of it before :)
    i really thought tcp/ip was the standard.

    did you not know how much video games makes a year?
    its a bilion dollar business.

    you mean eso cant afford another isp or another pair of routers?
  • SeptimusDova
    SeptimusDova
    ✭✭✭✭✭
    Soulsix you are welcome the radio side of this was my profession for 25 years before I retired.I could of posted more informatively if I wasn't already up for 26 hours. I gotta go get some rest. I just wanted to reply to you and acknowledge your post. Good night.. err day

    Edited by SeptimusDova on August 28, 2015 9:25AM
  • jonjees
    jonjees
    ✭✭
    Eshelmen wrote: »
    jonjees wrote: »
    jonjees wrote: »
    jonjees wrote: »
    couple of hours to reboot servers .....

    A statement from someone who has no experience with business networking. If Google had to reboot all of their servers, it could take a few days. (That is to say, ALL of them including the datacenters and backup datacenters.) As ZOS probably doesn't have a backup center to operate from (or backup network) this kind of reset is a lot of work.

    wow really a few days?
    thats when you just showed how much u know about redundancy and high availability.
    maybe you need to read a paper on google hadoop cluster, hdfs just doesnt work this way.

    also in terms of networking, u do not reboot ur servers if you have a network failure.

    but ya i really got no experience.

    uhh....datacenters and backups are down? We're talking global EMP attacks and universal communications blackouts apocalypse scenario. (I mean if you want to go through the whole emergency plan we could....) Google does have backups and redundancy out the wazoo to prevent that from happening in the fist place, but IF it did happen it's still gonna take a few days to test all that. But still, the point being ZOS probably doesn't have anywhere near the amount of backup systems that any data company has.


    Depends on the source of the failure, size of the server, and amount of data loss on whether or not you'd reboot the server in the event of network failure. Also depends on whether or not you're loading a full backup, the type of server, etc. etc. Generally speaking, though, you are correct.
    You also might be forgetting what time it is over here in the US.
    Still a silly statement.


    I'll still apologize though. I'm sorry.

    no offence taken, so no apology needed, i know how the internet works. ;)

    but during this network outage players from kuwait were still able to be logged on, so its not a server issue.
    for ps4 eu az campaign they had the biggest duel, 15 from Ep, 7 from Dc and 9 from AD.

    either way they need to have another link for such outages, most business that depends on being online would have a couple of links to switch to but its been "6hrs since i cant play when i want to" and eso as a business has failed for me.


    And yet you'll come back and play another time.....
    Why?

    because i paid for the game that i cant play, thats why?
  • Techlisp
    Techlisp
    ✭✭✭
    Draxys wrote: »
    Don't worry guys, I got this
    fixed-it.gif

    Ban this sick filth.












    They were not wearing health and safety goggles. B)
    This post will not take you an unusually long time to read.

    PS4. EU. EP.
  • Greeniewolfub17_ESO
    jonjees wrote: »
    jonjees wrote: »
    players just dont understand that this is a business as well.
    eso being an online game needs to stay ONLINE.
    15$ a pop for sub and at 10k subs, thats easily 150k a month and im sure theres more than 10k subs.

    if this is a free mmo, where i just download and play free with cash shops, i wouldnt give a hoot if its down this much.
    also for the console players, we just want to turn it on and play hassle free, thats the entire concept of going console.

    6hrs of downtime and a few more hrs for maintenance ..... if i bought eso today as a console playerand tried playing during this time, i am so returning it.

    Obviously you don't understand it. That's clear with your statements that totally ignore the fact that as others pointed out Data centers across US and Europe went down today. Some as a result of Level 3 going down, others likely because of the solar storm. Entire cities were without net altogether. No net. At all.
    Zos is not as big a company as say Linden Lab, Aeira, Gaia, or EA. At least one of the datacenters LL uses was down today as well. I don't play any of LL's games anymore so I don't know how that outage affected them, but still. I play Starcraft II and Heroes of the Storm. Occasionally battle.net goes down. While battle.net seemed to be largely intact today, many people who had net service were still unable to connect. Outages are a reality in any online game. Unless they stretch on to days, to whine and demand compensation for a downtime of 6 hours that was unexpected and largely unpredictable and tied to outages across not only the US but the entire globe is quite frankly silly.
    And furthermore your argument that they need more datacenters in more locations falls flat. One game I play has three datacenters spread across three countries. All three data centers were hit by the Level 3 outage. They all were down longer than ESO has been. IF you want to return ESO do so. But please stop posting the same rant over and over.

    wow wait, no net at all?
    so tell me, how do u post in this forum?

    wait .... forums dont run on datacentres right?

    battle net as an example is bad.
    because starcraft u can play offline, likewise with diablo and also u dont pay a sub for battle net.

    1) Again you appear to need help with your reading comprehension. I pointed out that many cities were (and some still are) without net. My city wasn't one of them.

    2) Actually, no, not all forums need datacenters. many are run on private servers or even pcs doubling as servers. I do not know what Zos's forum setup is, nor do I care. It is obviously hosted on a different server than their main site or any of their game servers.

    3) battle net was one example. LindenLab however I did pay a sub and I still actually pay for someone else's sub. And I pay a sub for all of my other online mmos I play save one.

    4) the sub for this game is optional. no one is forcing you to play it.
    Me: "Okay lets run to Alessia. Mount up and follow me!"
    Me five seconds later: "Um yeah... totally forgot about that cliff..."
  • Eshelmen
    Eshelmen
    ✭✭✭✭✭
    jonjees wrote: »
    Eshelmen wrote: »
    jonjees wrote: »
    jonjees wrote: »
    jonjees wrote: »
    couple of hours to reboot servers .....

    A statement from someone who has no experience with business networking. If Google had to reboot all of their servers, it could take a few days. (That is to say, ALL of them including the datacenters and backup datacenters.) As ZOS probably doesn't have a backup center to operate from (or backup network) this kind of reset is a lot of work.

    wow really a few days?
    thats when you just showed how much u know about redundancy and high availability.
    maybe you need to read a paper on google hadoop cluster, hdfs just doesnt work this way.

    also in terms of networking, u do not reboot ur servers if you have a network failure.

    but ya i really got no experience.

    uhh....datacenters and backups are down? We're talking global EMP attacks and universal communications blackouts apocalypse scenario. (I mean if you want to go through the whole emergency plan we could....) Google does have backups and redundancy out the wazoo to prevent that from happening in the fist place, but IF it did happen it's still gonna take a few days to test all that. But still, the point being ZOS probably doesn't have anywhere near the amount of backup systems that any data company has.


    Depends on the source of the failure, size of the server, and amount of data loss on whether or not you'd reboot the server in the event of network failure. Also depends on whether or not you're loading a full backup, the type of server, etc. etc. Generally speaking, though, you are correct.
    You also might be forgetting what time it is over here in the US.
    Still a silly statement.


    I'll still apologize though. I'm sorry.

    no offence taken, so no apology needed, i know how the internet works. ;)

    but during this network outage players from kuwait were still able to be logged on, so its not a server issue.
    for ps4 eu az campaign they had the biggest duel, 15 from Ep, 7 from Dc and 9 from AD.

    either way they need to have another link for such outages, most business that depends on being online would have a couple of links to switch to but its been "6hrs since i cant play when i want to" and eso as a business has failed for me.


    And yet you'll come back and play another time.....
    Why?

    because i paid for the game that i cant play, thats why?

    Please, tell us more.
    PC and PS4 EP only player
  • Soulsix
    Soulsix
    ✭✭
    LOL When does the Megaserver Unavailable DLC release? Will it have the same Player vs Server mode thats currently in this patch version? (humor btw)
    Woking Mans Guild, Laid Back Questing And Help - ESG - On ESO NA - To Join Contact SoulSix (Syphiona) OR SS Arogonian

  • k2blader
    k2blader
    ✭✭✭✭✭
    DaffyDilly wrote: »
    k2blader wrote: »
    I wouldn't have been so irked if one of the ZOS people hadn't posted the problem was fixed and for anyone still experiencing issues to check with his/her ISP. The problem wasn't/isn't my ISP, ffs. Just totally irresponsible to post something like that.

    Unfortunately for most if not all MMO'S that is a standard issue response. Expecially early in a server crash.

    I guess I think Zeni should know how their servers run and whether or not they are on or offline or having issues. Check their own stuff out first to make sure it's working right. Not blame me and/or my ISP when I know for a fact all my other internet apps and even games are working fine.

    Also, I used to subscribe to WoW and never saw Blizz tell folks to check with their ISPs during WoW server outages.
    Disabling the grass may improve performance.
  • biminirwb17_ESO
    biminirwb17_ESO
    ✭✭✭✭✭
    The sub for this game is about 2 cents an hour, I am sure people really want a 20c refund on their sub. Some people need to get real. :disappointed:
  • jonjees
    jonjees
    ✭✭
    jonjees wrote: »
    jonjees wrote: »
    players just dont understand that this is a business as well.
    eso being an online game needs to stay ONLINE.
    15$ a pop for sub and at 10k subs, thats easily 150k a month and im sure theres more than 10k subs.

    if this is a free mmo, where i just download and play free with cash shops, i wouldnt give a hoot if its down this much.
    also for the console players, we just want to turn it on and play hassle free, thats the entire concept of going console.

    6hrs of downtime and a few more hrs for maintenance ..... if i bought eso today as a console playerand tried playing during this time, i am so returning it.

    Obviously you don't understand it. That's clear with your statements that totally ignore the fact that as others pointed out Data centers across US and Europe went down today. Some as a result of Level 3 going down, others likely because of the solar storm. Entire cities were without net altogether. No net. At all.
    Zos is not as big a company as say Linden Lab, Aeira, Gaia, or EA. At least one of the datacenters LL uses was down today as well. I don't play any of LL's games anymore so I don't know how that outage affected them, but still. I play Starcraft II and Heroes of the Storm. Occasionally battle.net goes down. While battle.net seemed to be largely intact today, many people who had net service were still unable to connect. Outages are a reality in any online game. Unless they stretch on to days, to whine and demand compensation for a downtime of 6 hours that was unexpected and largely unpredictable and tied to outages across not only the US but the entire globe is quite frankly silly.
    And furthermore your argument that they need more datacenters in more locations falls flat. One game I play has three datacenters spread across three countries. All three data centers were hit by the Level 3 outage. They all were down longer than ESO has been. IF you want to return ESO do so. But please stop posting the same rant over and over.

    wow wait, no net at all?
    so tell me, how do u post in this forum?

    wait .... forums dont run on datacentres right?

    battle net as an example is bad.
    because starcraft u can play offline, likewise with diablo and also u dont pay a sub for battle net.

    1) Again you appear to need help with your reading comprehension. I pointed out that many cities were (and some still are) without net. My city wasn't one of them.

    2) Actually, no, not all forums need datacenters. many are run on private servers or even pcs doubling as servers. I do not know what Zos's forum setup is, nor do I care. It is obviously hosted on a different server than their main site or any of their game servers.

    3) battle net was one example. LindenLab however I did pay a sub and I still actually pay for someone else's sub. And I pay a sub for all of my other online mmos I play save one.

    4) the sub for this game is optional. no one is forcing you to play it.

    1) i can read fine and i have also mentioned my friends were in game during this outage, so maybe 1 of us needs a reading program. btw this game is to service the world not just your city or only in US. think bigger.

    2) so u didnt wonder or ask why the forums worked while the game doesnt?

    3) can you pay my sub too in the future? i got paypal.

    4) yup but i did pay and it has always gone crashing or gone down, lets refer to item 3
  • Tectonaut
    Tectonaut
    ✭✭✭
    I am becoming irrational with boredom, the urge to attempt a log in is becoming very difficult to contain.
  • jonjees
    jonjees
    ✭✭
    The sub for this game is about 2 cents an hour, I am sure people really want a 20c refund on their sub. Some people need to get real. :disappointed:

    can i get 2 cents an hr from you too?
    i really have time to spare since servers are down.
  • wormfudge
    wormfudge
    ✭✭✭
    This games Player vs. Server content is some of the best I've seen in gaming for a long time. Very challenging.
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