SERVER CRASH AGAIN?!

Van_0S

UltimaJoe777 wrote: »

YurtTheSilentChief wrote: »

Is NA server down or Both NA and EUR server down?

Both NA and EU servers for PC, XBox1, and PS4 as well as the PTS are currently down due to the outage.

Oh.....Damn.

jonjees

wormfudge wrote: »

Lol. Add a couple hours of maintenance to the mix. Just to reboot servers?

antique servers ....

Spottswoode

jonjees wrote: »

couple of hours to reboot servers .....

A statement from someone who has no experience with business networking. If Google had to reboot all of their servers, it could take a few days. (That is to say, ALL of them including the datacenters and backup datacenters.) As ZOS probably doesn't have a backup center to operate from (or backup network) this kind of reset is a lot of work.

Hamrb

My horses are so hungry :-(

Umad_BrO

I smell a ddos.......rat b@stard lizard squad losers maybe?

Greeniewolfub17_ESO

jonjees wrote: »

wormfudge wrote: »

Lol. Add a couple hours of maintenance to the mix. Just to reboot servers?

heh, two hours really isn't that much. Before they switched to rolling restarts, it used to take Linden Lab the better part of a day to restart all their servers. Aeria takes a good several hours as well for server restarts for most of their games.

keep in mind they have to backup each server, verify the backup, actually restart the thing, and then verify it doesn't need to be restored from backup. And they have dozens of servers to go through this process.

likelolwhat

Good night zonechat forums! Last tweet sent out telling people to sit tight. Me, I shall sleep.

a.skelton92

From what I heard they have sent a guy down to the local costcutter with the electric key, he is putting 10 quid on, should be enough I reckon.

syzmic

a.skelton92 wrote: »

From what I heard they have sent a guy down to the local costcutter with the electric key, he is putting 10 quid on, should be enough I reckon.

Would be cheaper to buy more hamster food.

ZOS_GinaBruno

Ok guys, finally heading to bed to catch some zzz's. I'm passing the torch to Mr Servotte who will keep you all updated. It was great hanging out with you all tonight, and thanks again for your endless patience! Hope you see you all on ESO Live later on.

Greeniewolfub17_ESO

ZOS_GinaBruno wrote: »

Ok guys, finally heading to bed to catch some zzz's. I'm passing the torch to Mr Servotte who will keep you all updated. It was great hanging out with you all tonight, and thanks again for your endless patience! Hope you see you all on ESO Live later on.

Sleep well!

MrSturgill

Anyone else uninstall the game and now have to wait for it to re-install?

AzraelKrieg

ZOS_GinaBruno wrote: »

Ok guys, finally heading to bed to catch some zzz's. I'm passing the torch to Mr Servotte who will keep you all updated. It was great hanging out with you all tonight, and thanks again for your endless patience! Hope you see you all on ESO Live later on.

Night Gina. Be sure drink lots of coffee before ESO Live cause you might need it xD

LadyDestiny

jonjees wrote: »

SLy_Kyti wrote: »

jonjees wrote: »

for eso plus members, it is still a subscription.
for whatever reasons eso is down, compensation needs to be given to subscription users.
in this era where redundancy, high availability and business continuity are all viable solutions, this should not be happening.

likewise down for patching, crashes and what nots, the subs needs to be compensated, because they have paid for the service.

Wait what?
You want compensation for the hour or two the servers are down? even during maintenance? I can't even..I just...nm.

its been 5hours since i couldnt login.
add to the maintenance that always happens during asia/oceania peak hours.

most games will provide some form of good will compensation, as it is their business to stay online as an online game.
if you read further i am not asking for a million dollars in compensation.

but there needs to be a form of compensation or penalty else eso can decide to crash or go offline as and when they have to.
*shrugs* different of opinions.

Lol compensation for a few hours? Go read your terms you agreed to when you installed the game.

Starwhite

What can I say .....

jonjees

Spottswoode wrote: »

jonjees wrote: »

couple of hours to reboot servers .....

A statement from someone who has no experience with business networking. If Google had to reboot all of their servers, it could take a few days. (That is to say, ALL of them including the datacenters and backup datacenters.) As ZOS probably doesn't have a backup center to operate from (or backup network) this kind of reset is a lot of work.

wow really a few days?
thats when you just showed how much u know about redundancy and high availability.
maybe you need to read a paper on google hadoop cluster, hdfs just doesnt work this way.

also in terms of networking, u do not reboot ur servers if you have a network failure.

but ya i really got no experience.

SLy_Kyti

Night Gina!

Hello Night Crew! @ZOS_MichaelServotte

Prof_Bawbag

Oh noes, I actually have to go and do some real life stuff or watch some ***. If i go blind I will hold ZoS responsible and will send any medical bills their way.

Batavia

ZOS_GinaBruno wrote: »

Ok guys, finally heading to bed to catch some zzz's. I'm passing the torch to Mr Servotte who will keep you all updated. It was great hanging out with you all tonight, and thanks again for your endless patience! Hope you see you all on ESO Live later on.

good night and thanks for the updates.

Eshelmen

jonjees wrote: »

Spottswoode wrote: »

jonjees wrote: »

couple of hours to reboot servers .....

A statement from someone who has no experience with business networking. If Google had to reboot all of their servers, it could take a few days. (That is to say, ALL of them including the datacenters and backup datacenters.) As ZOS probably doesn't have a backup center to operate from (or backup network) this kind of reset is a lot of work.

wow really a few days?
thats when you just showed how much u know about redundancy and high availability.
maybe you need to read a paper on google hadoop cluster, hdfs just doesnt work this way.

also in terms of networking, u do not reboot ur servers if you have a network failure.

but ya i really got no experience.

Network failure is a broad term, how about your server ISP crashed instead?

Think of Zeni as the middle man on this one.
Of course they will reboot to make sure everything is in order.

ZOS_MichaelServotte

@SLy_Kyti it's already the morning around here.

Gina will get some well deserved sleep, and I'll be there to keep you updated as soon as I got news for you. Meanwhile I'm reading this thread and I just found the best picture ever. This is disturbing.

jonjees

Greeniewolfub17_ESO wrote: »

jonjees wrote: »

wormfudge wrote: »

Lol. Add a couple hours of maintenance to the mix. Just to reboot servers?

heh, two hours really isn't that much. Before they switched to rolling restarts, it used to take Linden Lab the better part of a day to restart all their servers. Aeria takes a good several hours as well for server restarts for most of their games.

keep in mind they have to backup each server, verify the backup, actually restart the thing, and then verify it doesn't need to be restored from backup. And they have dozens of servers to go through this process.

thing is it was really a network outage, unless its really servers crashing or some issues with the patches.
backup the servers? doubt that can even complete in 6hrs if they actually still doing it conventionally.

either way, all there is to do is wait 5hrs 30mins and counting.

DaffyDilly

ZOS_GinaBruno wrote: »

Ok guys, maintenance on our end is underway. As we're rebooting all megaservers for all platforms, it may be a couple hours to complete everything. Thanks again for your patience tonight.

Just happy to have ANY update on an ETA for servers.Power nap time.

Rainuu

so could u plz tell me why theres no zos in german thread

Xyrqes

LOL the only reason they carried out any maintenance was to add a login timer to the log-in screen
so you can now only attempt to log in once per minute

this isn't a bad thing, since it will relieve the login server from silly people constantly clicking 'login' when the servers are finally online but struggling to cope with the masses trying to actually play

but suggesting it is 'maintenance' hmmm

some have said you can't blame zenimax for the problem
but of course you can
any system should be prepared, and have contingency options in place
failure to do so is unprofessional
Z should have procured an alternative backup feed, in the case of this eventuallity

kaithuzar

I just woke up to this -__________-

Greeniewolfub17_ESO

Rainuu wrote: »

so could u plz tell me why theres no zos in german thread

guessing that no one even thought about it to be honest. Gina was doing a great job, especially given that she had been about to go to sleep when this went down but even she didn't think to check fb or twitter till others mentioned them. I suspect French, German, and Spanish threads all got overlooked.

Xyrqes

LOL the only reason they carried out any maintenance was to add a login timer to the log-in screen
so you can now only attempt to log in once per minute

this isn't a bad thing, since it will relieve the login server from silly people constantly clicking 'login' when the servers are finally online but struggling to cope with the masses trying to actually play

but suggesting it is 'maintenance' hmmm

some have said you can't blame zenimax for the problem
but of course you can
any system should be prepared, and have contingency options in place
failure to do so is unprofessional
Z should have procured an alternative backup feed, in the case of this eventuallity

jonjees

Xyrqes wrote: »

LOL the only reason they carried out any maintenance was to add a login timer to the log-in screen
so you can now only attempt to log in once per minute

this isn't a bad thing, since it will relieve the login server from silly people constantly clicking 'login' when the servers are finally online but struggling to cope with the masses trying to actually play

but suggesting it is 'maintenance' hmmm

some have said you can't blame zenimax for the problem
but of course you can
any system should be prepared, and have contingency options in place
failure to do so is unprofessional
Z should have procured an alternative backup feed, in the case of this eventuallity

finally someone that understands this concept.

Eshelmen

Xyrqes wrote: »

LOL the only reason they carried out any maintenance was to add a login timer to the log-in screen
so you can now only attempt to log in once per minute

this isn't a bad thing, since it will relieve the login server from silly people constantly clicking 'login' when the servers are finally online but struggling to cope with the masses trying to actually play

but suggesting it is 'maintenance' hmmm

some have said you can't blame zenimax for the problem
but of course you can
any system should be prepared, and have contingency options in place
failure to do so is unprofessional
Z should have procured an alternative backup feed, in the case of this eventuallity

Yeah..............just like we all have generators hooked up to our houses if the electric goes out.