
Spottswoode wrote: »Spottswoode wrote: »couple of hours to reboot servers .....
A statement from someone who has no experience with business networking. If Google had to reboot all of their servers, it could take a few days. (That is to say, ALL of them including the datacenters and backup datacenters.) As ZOS probably doesn't have a backup center to operate from (or backup network) this kind of reset is a lot of work.
wow really a few days?
thats when you just showed how much u know about redundancy and high availability.
maybe you need to read a paper on google hadoop cluster, hdfs just doesnt work this way.
also in terms of networking, u do not reboot ur servers if you have a network failure.
but ya i really got no experience.
uhh....datacenters and backups are down? We're talking global EMP attacks and universal communications blackouts apocalypse scenario. (I mean if you want to go through the whole emergency plan we could....) Google does have backups and redundancy out the wazoo to prevent that from happening in the fist place, but IF it did happen it's still gonna take a few days to test all that. But still, the point being ZOS probably doesn't have anywhere near the amount of backup systems that any data company has.
Depends on the source of the failure, size of the server, and amount of data loss on whether or not you'd reboot the server in the event of network failure. Also depends on whether or not you're loading a full backup, the type of server, etc. etc. Generally speaking, though, you are correct.
You also might be forgetting what time it is over here in the US.
Still a silly statement.
I'll still apologize though. I'm sorry.


Spottswoode wrote: »Spottswoode wrote: »couple of hours to reboot servers .....
A statement from someone who has no experience with business networking. If Google had to reboot all of their servers, it could take a few days. (That is to say, ALL of them including the datacenters and backup datacenters.) As ZOS probably doesn't have a backup center to operate from (or backup network) this kind of reset is a lot of work.
wow really a few days?
thats when you just showed how much u know about redundancy and high availability.
maybe you need to read a paper on google hadoop cluster, hdfs just doesnt work this way.
also in terms of networking, u do not reboot ur servers if you have a network failure.
but ya i really got no experience.
uhh....datacenters and backups are down? We're talking global EMP attacks and universal communications blackouts apocalypse scenario. (I mean if you want to go through the whole emergency plan we could....) Google does have backups and redundancy out the wazoo to prevent that from happening in the fist place, but IF it did happen it's still gonna take a few days to test all that. But still, the point being ZOS probably doesn't have anywhere near the amount of backup systems that any data company has.
Depends on the source of the failure, size of the server, and amount of data loss on whether or not you'd reboot the server in the event of network failure. Also depends on whether or not you're loading a full backup, the type of server, etc. etc. Generally speaking, though, you are correct.
You also might be forgetting what time it is over here in the US.
Still a silly statement.
I'll still apologize though. I'm sorry.
no offence taken, so no apology needed, i know how the internet works.
but during this network outage players from kuwait were still able to be logged on, so its not a server issue.
for ps4 eu az campaign they had the biggest duel, 15 from Ep, 7 from Dc and 9 from AD.
either way they need to have another link for such outages, most business that depends on being online would have a couple of links to switch to but its been "6hrs since i cant play when i want to" and eso as a business has failed for me.
players just dont understand that this is a business as well.
eso being an online game needs to stay ONLINE.
15$ a pop for sub and at 10k subs, thats easily 150k a month and im sure theres more than 10k subs.
if this is a free mmo, where i just download and play free with cash shops, i wouldnt give a hoot if its down this much.
also for the console players, we just want to turn it on and play hassle free, thats the entire concept of going console.
6hrs of downtime and a few more hrs for maintenance ..... if i bought eso today as a console playerand tried playing during this time, i am so returning it.
SeptimusDova wrote: »Gina thank you so much for your dedication to the playerbase.
Solar storms at levels g4 and g5 are disruptive to backhaul circuits. Any DS3 or higher Microwave path is a feedpoint into the system. I am very tired my friends so I will post the graphs. I will answer any questions pertaining to solar weather after I rest. On the graphs you will see K4 which coincides with NOAA and NASA and GOES.
UrQuan do you work backhaul?
K index
7 day indice below
When High frequency radio is mentioned that is referring to 1.8-30Mhz radio traffic.
Backhaul and space diversity systems and wave-guide systems with degraded magnetic isolators can act as transmission paths for voltage induced by Solar variances. waveguide to radio, radio to mux, mux to bes56, bes 56 to CLN. Its been awhile since I was in a NOC or a backhaul site. Some .gov sites we hardened to help prevent damage to equipment. Running spares often became an issue due to tired techs and contractors trying to adhere to the five 9's. Parts would be used and not annotated as such. the used were put back in a box and would not be turned in on time. Which created problems. The wiltel FAA site in AZ had this issue on 2004 and so did the riverside site. Level3 com. I am not sure how they handle their operations.
Supply voltage side on some sites were filtered and regulated via DC. But that is not the topic of this thread. I feel sorry for the affected companies and for the providers. If indeed their systems were damaged it can get expensive. Even more so if they were running any old Nortel systems.
Greeniewolfub17_ESO wrote: »players just dont understand that this is a business as well.
eso being an online game needs to stay ONLINE.
15$ a pop for sub and at 10k subs, thats easily 150k a month and im sure theres more than 10k subs.
if this is a free mmo, where i just download and play free with cash shops, i wouldnt give a hoot if its down this much.
also for the console players, we just want to turn it on and play hassle free, thats the entire concept of going console.
6hrs of downtime and a few more hrs for maintenance ..... if i bought eso today as a console playerand tried playing during this time, i am so returning it.
Obviously you don't understand it. That's clear with your statements that totally ignore the fact that as others pointed out Data centers across US and Europe went down today. Some as a result of Level 3 going down, others likely because of the solar storm. Entire cities were without net altogether. No net. At all.
Zos is not as big a company as say Linden Lab, Aeira, Gaia, or EA. At least one of the datacenters LL uses was down today as well. I don't play any of LL's games anymore so I don't know how that outage affected them, but still. I play Starcraft II and Heroes of the Storm. Occasionally battle.net goes down. While battle.net seemed to be largely intact today, many people who had net service were still unable to connect. Outages are a reality in any online game. Unless they stretch on to days, to whine and demand compensation for a downtime of 6 hours that was unexpected and largely unpredictable and tied to outages across not only the US but the entire globe is quite frankly silly.
And furthermore your argument that they need more datacenters in more locations falls flat. One game I play has three datacenters spread across three countries. All three data centers were hit by the Level 3 outage. They all were down longer than ESO has been. IF you want to return ESO do so. But please stop posting the same rant over and over.
I wouldn't have been so irked if one of the ZOS people hadn't posted the problem was fixed and for anyone still experiencing issues to check with his/her ISP. The problem wasn't/isn't my ISP, [snip]. Just totally irresponsible to post something like that.
Spottswoode wrote: »Spottswoode wrote: »couple of hours to reboot servers .....
A statement from someone who has no experience with business networking. If Google had to reboot all of their servers, it could take a few days. (That is to say, ALL of them including the datacenters and backup datacenters.) As ZOS probably doesn't have a backup center to operate from (or backup network) this kind of reset is a lot of work.
wow really a few days?
thats when you just showed how much u know about redundancy and high availability.
maybe you need to read a paper on google hadoop cluster, hdfs just doesnt work this way.
also in terms of networking, u do not reboot ur servers if you have a network failure.
but ya i really got no experience.
uhh....datacenters and backups are down? We're talking global EMP attacks and universal communications blackouts apocalypse scenario. (I mean if you want to go through the whole emergency plan we could....) Google does have backups and redundancy out the wazoo to prevent that from happening in the fist place, but IF it did happen it's still gonna take a few days to test all that. But still, the point being ZOS probably doesn't have anywhere near the amount of backup systems that any data company has.
Depends on the source of the failure, size of the server, and amount of data loss on whether or not you'd reboot the server in the event of network failure. Also depends on whether or not you're loading a full backup, the type of server, etc. etc. Generally speaking, though, you are correct.
You also might be forgetting what time it is over here in the US.
Still a silly statement.
I'll still apologize though. I'm sorry.
no offence taken, so no apology needed, i know how the internet works.
but during this network outage players from kuwait were still able to be logged on, so its not a server issue.
for ps4 eu az campaign they had the biggest duel, 15 from Ep, 7 from Dc and 9 from AD.
either way they need to have another link for such outages, most business that depends on being online would have a couple of links to switch to but its been "6hrs since i cant play when i want to" and eso as a business has failed for me.
And yet you'll come back and play another time.....
Why?
one news article:Has anyone found news articles about the internet outage?
for eso plus members, it is still a subscription.
for whatever reasons eso is down, compensation needs to be given to subscription users.
in this era where redundancy, high availability and business continuity are all viable solutions, this should not be happening.
likewise down for patching, crashes and what nots, the subs needs to be compensated, because they have paid for the service.
one news article:Has anyone found news articles about the internet outage?
https://product-reviews.net/down/level3-internet-outage-status/
the companies own outage map:
maps.level3.com/default/#.VeAm-jZRGCq
the companies own twitter feed:
https://twitter.com/Level3
I can see Google or Yahoo or my local bank shelling out the hundreds of thousands and thousands of dollars for fast and secure data back up and network redundancy protocols.... but shall I remind you all this is a video game.
While I completely get the reaction, we all desperately need our escape from reality, less we crack.. it's still just a video game.
Spottswoode wrote: »Spottswoode wrote: »couple of hours to reboot servers .....
A statement from someone who has no experience with business networking. If Google had to reboot all of their servers, it could take a few days. (That is to say, ALL of them including the datacenters and backup datacenters.) As ZOS probably doesn't have a backup center to operate from (or backup network) this kind of reset is a lot of work.
wow really a few days?
thats when you just showed how much u know about redundancy and high availability.
maybe you need to read a paper on google hadoop cluster, hdfs just doesnt work this way.
also in terms of networking, u do not reboot ur servers if you have a network failure.
but ya i really got no experience.
uhh....datacenters and backups are down? We're talking global EMP attacks and universal communications blackouts apocalypse scenario. (I mean if you want to go through the whole emergency plan we could....) Google does have backups and redundancy out the wazoo to prevent that from happening in the fist place, but IF it did happen it's still gonna take a few days to test all that. But still, the point being ZOS probably doesn't have anywhere near the amount of backup systems that any data company has.
Depends on the source of the failure, size of the server, and amount of data loss on whether or not you'd reboot the server in the event of network failure. Also depends on whether or not you're loading a full backup, the type of server, etc. etc. Generally speaking, though, you are correct.
You also might be forgetting what time it is over here in the US.
Still a silly statement.
I'll still apologize though. I'm sorry.
no offence taken, so no apology needed, i know how the internet works.
but during this network outage players from kuwait were still able to be logged on, so its not a server issue.
for ps4 eu az campaign they had the biggest duel, 15 from Ep, 7 from Dc and 9 from AD.
either way they need to have another link for such outages, most business that depends on being online would have a couple of links to switch to but its been "6hrs since i cant play when i want to" and eso as a business has failed for me.
And yet you'll come back and play another time.....
Why?
Greeniewolfub17_ESO wrote: »players just dont understand that this is a business as well.
eso being an online game needs to stay ONLINE.
15$ a pop for sub and at 10k subs, thats easily 150k a month and im sure theres more than 10k subs.
if this is a free mmo, where i just download and play free with cash shops, i wouldnt give a hoot if its down this much.
also for the console players, we just want to turn it on and play hassle free, thats the entire concept of going console.
6hrs of downtime and a few more hrs for maintenance ..... if i bought eso today as a console playerand tried playing during this time, i am so returning it.
Obviously you don't understand it. That's clear with your statements that totally ignore the fact that as others pointed out Data centers across US and Europe went down today. Some as a result of Level 3 going down, others likely because of the solar storm. Entire cities were without net altogether. No net. At all.
Zos is not as big a company as say Linden Lab, Aeira, Gaia, or EA. At least one of the datacenters LL uses was down today as well. I don't play any of LL's games anymore so I don't know how that outage affected them, but still. I play Starcraft II and Heroes of the Storm. Occasionally battle.net goes down. While battle.net seemed to be largely intact today, many people who had net service were still unable to connect. Outages are a reality in any online game. Unless they stretch on to days, to whine and demand compensation for a downtime of 6 hours that was unexpected and largely unpredictable and tied to outages across not only the US but the entire globe is quite frankly silly.
And furthermore your argument that they need more datacenters in more locations falls flat. One game I play has three datacenters spread across three countries. All three data centers were hit by the Level 3 outage. They all were down longer than ESO has been. IF you want to return ESO do so. But please stop posting the same rant over and over.
wow wait, no net at all?
so tell me, how do u post in this forum?
wait .... forums dont run on datacentres right?
battle net as an example is bad.
because starcraft u can play offline, likewise with diablo and also u dont pay a sub for battle net.
Spottswoode wrote: »Spottswoode wrote: »couple of hours to reboot servers .....
A statement from someone who has no experience with business networking. If Google had to reboot all of their servers, it could take a few days. (That is to say, ALL of them including the datacenters and backup datacenters.) As ZOS probably doesn't have a backup center to operate from (or backup network) this kind of reset is a lot of work.
wow really a few days?
thats when you just showed how much u know about redundancy and high availability.
maybe you need to read a paper on google hadoop cluster, hdfs just doesnt work this way.
also in terms of networking, u do not reboot ur servers if you have a network failure.
but ya i really got no experience.
uhh....datacenters and backups are down? We're talking global EMP attacks and universal communications blackouts apocalypse scenario. (I mean if you want to go through the whole emergency plan we could....) Google does have backups and redundancy out the wazoo to prevent that from happening in the fist place, but IF it did happen it's still gonna take a few days to test all that. But still, the point being ZOS probably doesn't have anywhere near the amount of backup systems that any data company has.
Depends on the source of the failure, size of the server, and amount of data loss on whether or not you'd reboot the server in the event of network failure. Also depends on whether or not you're loading a full backup, the type of server, etc. etc. Generally speaking, though, you are correct.
You also might be forgetting what time it is over here in the US.
Still a silly statement.
I'll still apologize though. I'm sorry.
no offence taken, so no apology needed, i know how the internet works.
but during this network outage players from kuwait were still able to be logged on, so its not a server issue.
for ps4 eu az campaign they had the biggest duel, 15 from Ep, 7 from Dc and 9 from AD.
either way they need to have another link for such outages, most business that depends on being online would have a couple of links to switch to but its been "6hrs since i cant play when i want to" and eso as a business has failed for me.
And yet you'll come back and play another time.....
Why?
because i paid for the game that i cant play, thats why?
DaffyDilly wrote: »I wouldn't have been so irked if one of the ZOS people hadn't posted the problem was fixed and for anyone still experiencing issues to check with his/her ISP. The problem wasn't/isn't my ISP, ffs. Just totally irresponsible to post something like that.
Unfortunately for most if not all MMO'S that is a standard issue response. Expecially early in a server crash.
Greeniewolfub17_ESO wrote: »Greeniewolfub17_ESO wrote: »players just dont understand that this is a business as well.
eso being an online game needs to stay ONLINE.
15$ a pop for sub and at 10k subs, thats easily 150k a month and im sure theres more than 10k subs.
if this is a free mmo, where i just download and play free with cash shops, i wouldnt give a hoot if its down this much.
also for the console players, we just want to turn it on and play hassle free, thats the entire concept of going console.
6hrs of downtime and a few more hrs for maintenance ..... if i bought eso today as a console playerand tried playing during this time, i am so returning it.
Obviously you don't understand it. That's clear with your statements that totally ignore the fact that as others pointed out Data centers across US and Europe went down today. Some as a result of Level 3 going down, others likely because of the solar storm. Entire cities were without net altogether. No net. At all.
Zos is not as big a company as say Linden Lab, Aeira, Gaia, or EA. At least one of the datacenters LL uses was down today as well. I don't play any of LL's games anymore so I don't know how that outage affected them, but still. I play Starcraft II and Heroes of the Storm. Occasionally battle.net goes down. While battle.net seemed to be largely intact today, many people who had net service were still unable to connect. Outages are a reality in any online game. Unless they stretch on to days, to whine and demand compensation for a downtime of 6 hours that was unexpected and largely unpredictable and tied to outages across not only the US but the entire globe is quite frankly silly.
And furthermore your argument that they need more datacenters in more locations falls flat. One game I play has three datacenters spread across three countries. All three data centers were hit by the Level 3 outage. They all were down longer than ESO has been. IF you want to return ESO do so. But please stop posting the same rant over and over.
wow wait, no net at all?
so tell me, how do u post in this forum?
wait .... forums dont run on datacentres right?
battle net as an example is bad.
because starcraft u can play offline, likewise with diablo and also u dont pay a sub for battle net.
1) Again you appear to need help with your reading comprehension. I pointed out that many cities were (and some still are) without net. My city wasn't one of them.
2) Actually, no, not all forums need datacenters. many are run on private servers or even pcs doubling as servers. I do not know what Zos's forum setup is, nor do I care. It is obviously hosted on a different server than their main site or any of their game servers.
3) battle net was one example. LindenLab however I did pay a sub and I still actually pay for someone else's sub. And I pay a sub for all of my other online mmos I play save one.
4) the sub for this game is optional. no one is forcing you to play it.
biminirwb17_ESO wrote: »The sub for this game is about 2 cents an hour, I am sure people really want a 20c refund on their sub. Some people need to get real.