Maintenance for the week of November 11:
• [COMPLETE] Xbox: NA and EU megaservers for patch maintenance – November 13, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for patch maintenance – November 13, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• [COMPLETE] Xbox: NA and EU megaservers for patch maintenance – November 13, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for patch maintenance – November 13, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
The Xbox Live™ service interruption has been resolved. Thank you for your patience.
Bought crowns pack on xbox one not showing up.
pablomarques
Soul Shriven
I bought two 5500 crowns pack on xbox one and the crowns did not show up in game. 
Can I please get my crowns? What do I do? Thanks.
Can I please get my crowns? What do I do? Thanks.
We have contacted our Customer support team to help you solve your issue.
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ZOS_TristanK✭✭✭✭✭
✭We've created a Support Team for you, @pablomarques. We'll be in touch via email.0 -
kraakiSoul ShrivenI have an issue similar. Though I didn't buy so many crowns. I've ordered 3k. And not got them. Nor have I got my monthly from ESO+. Though I have received the emails confirming billing.0
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fire185✭
their the same with me keep giving me the run around, im really annoyed now its been over two weeks. there latest suggestion checkk my internet settings giving me googles dns to change too. why cant they just give me what i paid for the pre order imperial,eso plus and 6000 coins or just give me my money backI have an issue similar. Though I didn't buy so many crowns. I've ordered 3k. And not got them. Nor have I got my monthly from ESO+. Though I have received the emails confirming billing.0 -
fire185✭ive also giving them proof of purchase for all my items and still im left waiting, but what do they care they have my money now i think ill have to check with eu customer rights cause ive purchased items and they have not been deliverd as described.0
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dorvileholmesSoul ShrivenOver two weeks for me bought 5500 crowns on psn and subscribed to eso plus. Still nothing.1
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fire185✭pablomarques wrote: »Issue has been solved for me. Just had to wait a little bit,
how long were you waithing? ive been waiting since the 11th of this month.0 -
fire185✭ZOS_TristanK wrote: »We've created a Support Team for you, @pablomarques. We'll be in touch via email.
So can we all be expecting our own support team or is this a one off?0
