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• PC/Mac: No maintenance – January 12
• PC/Mac: No maintenance – January 12
Customer support
yalp7thb14_ESO
Soul Shriven
I have sent 3 requests for customer support since Thursday, why have I not gotten a response?
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Seravi✭✭✭✭✭They are super busy these days. It has been taking an average of around 3-5 days to get a response to my tickets. Just make sure you don't duplicate tickets for the same issue. That will really slow it down.0 -
ZOS_MichelleA✭✭✭✭✭Hello, @yalp7thb14_ESO! After looking at your account, you have sent in one customer support request this afternoon, which already has received a response from our team. Please let us know if you have any other concerns/questions!0
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ZioGio✭✭✭It also depends on the type of request. If you send in a bug report in-game, it says on the confirmation that you may not get a reply unless they need more information from you.PC NA0