ESO has stopped working

EQBallzz · April 2014

I was never crashing in this game all through beta, early release and beyond but one of the last patches has now brought this unending crash problem. I can be sitting there doing nothing or moving or anything really and the game just crashes with a window saying "ESO has stopped working".

I have tried disabling Microsoft Security Essentials, my malware program, updated all drivers, repaired the ESO install files. Nothing is working. This is getting very, very annoying.

Yases · April 2015

Today I sent a ticket, the exo support and they said so :

Greetings!

Players who are experiencing infinite load screens, crashes, or disconnections from the game should attempt the troubleshooting below. It is strongly recommended that you reach out to your anti-virus publisher or Internet Service Provider customer support for assistance in completing the following steps:

1. Open anti-virus program
2. Create exception for C:\Program Files(x86)\ZenimaxOnline
3. Save and close
4. Login to your router
5. Enable port forwarding for:
TCP/UDP – 24100 through 24131
TCP/UDP – 24500 through 24507
TCP/UDP – 24300 through 24331
6. Save changes
7. Launch the game to re-test issue

Please refer to your Internet Service Provider for additional troubleshooting if the issue has not been resolved. Thank you for your continued interest and support!

Best Regards,
The Elder Scrolls Online: Tamriel Unlimited
Customer Support Team

See if it works , if not, contact the exo support.