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@ZOS Dungeon LFG tool incentives request so ppl start/cont use

  • NewBlacksmurf
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    Alphashado wrote: »
    It's just not working like it's supposed to. Insisting that it's only a matter of people not using it or using it wrong just insults the intelligence of everyone that sits in que for hours on end and gives ZoS the impression that it's working correctly, therefore increasing the odds of them not trying to fix it.

    It's not an insult if it's a fact.
    People have literally shown proof in this thread AnD others that the tool still works.
    When a game goes from approx 750,000 active subs to less than 100,000 active subs and then realize there may be chunks of players sub 20 and another chunk at VR12-14 then there leaves very few in between to queue


    The tool is based on active participation just like zone chat lfg. They are exactly the same if measuring cause and effect.
    The only difference is that some choose to sit in one zone and wait for others while spamming to add members but not calculating the time it takes in a zone with thousands of ppl vs queues with less than 100 ppl at the level range

    It's just mathematics
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • Alphashado
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    Basically the game subs drastically dropped and somehow due to longer queues that means in some people's heads that it's broken.

    It worked great prior to 1.5.2 when the population was at it's lowest. This was before the CS was even mentioned yet and people were dropping off like flies. I would get groups with no longer than 30 min wait times as a DPS. Then all of a sudden right around the time ZOS made a bunch of changes to the LFG tool with 1.5.2 because of dungeon scaling, people just instantly forgot how to use it correctly? Overnight? At the same exact time ZOS patched the tool? Ok.


    Then Instead people asking others to use it...people write posts about what they are and aren't going to do until ZOS changes something...based on their opinion

    Those opinions are based on the experiences from people that have had little to no success using it, despite tons of new people coming to the game saying they are attempting to use it.


    While many may agree that certain changes would make the tool output better result and that incentives will encourage more use ZOS isn't looking at changing the tool.

    There are customer support responses claiming otherwise.

    Those of us that continue to try and use it and continue to get burnt are just not going to believe it until we see it with our own eyes. I applaud your effort, I really do. I would love to be proven wrong. But right now I will take CS responses and my own experiences over what you are saying.
    Edited by Alphashado on April 12, 2015 4:20AM
  • NewBlacksmurf
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    Alphashado wrote: »

    Basically the game subs drastically dropped and somehow due to longer queues that means in some people's heads that it's broken.

    It worked great prior to 1.5.2 when the population was at it's lowest. This was before the CS was even mentioned yet and people were dropping off like flies. I would get groups with no longer than 30 min wait times as a DPS. Then all of a sudden right around the time ZOS made a bunch of changes to the LFG tool with 1.5.2 because of dungeon scaling, people just instantly forgot how to use it correctly? Overnight? At the same exact time ZOS patched the tool? Ok.


    Then Instead people asking others to use it...people write posts about what they are and aren't going to do until ZOS changes something...based on their opinion

    Those opinions are based on the experiences from people that have had little to no success using it, despite tons of new people coming to the game saying they are attempting to use it.


    While many may agree that certain changes would make the tool output better result and that incentives will encourage more use ZOS isn't looking at changing the tool.

    There are customer support responses claiming otherwise.

    Those of us that continue to try and use it and continue to get burnt are just not going to believe it until we see it with our own eyes. I applaud your effort, but right now I will take CS responses and my own experiences over what you are saying.

    A lot of this is your perception and opinions which is fine around what it should do and how things should work but.... Lets not go back n forth about the tool working...as it does, and this is not based on me...its based on thousands of people using it successfully.
    Fact: The tool works right now (it may have bugs but it works)
    My opinions: are all along the lines of incentives AND encouraging people to spread the word that the tool does work and asking people to queue for the better good.

    -Customer service is working on bugs like leaders not being leaders and leaders not being able to invite or the grouping tool forming groups without a leader...which differs from working on making the tool form groups.

    -Claims around dungeon scaling...that has no adverse problems to using the tool because this works off entering the encounter, rather than finding people to go do an encounter.

    Think about the character level and faction that you wee playing on. Did you often see people while playing...around your same levels?
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • OrphanHelgen
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    instead of just giving you random players in group, you should be able to accept the player or not. I don't want to queue for city of ash vet, and get a vr 11 first timer with me.
    PC, EU server, Ebonheart Pact


    Finally a reason not to play League of Legends
  • Xjcon
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    doggie wrote: »
    If the dungeon finder is bugged it needs to be fixed before console, or they can just as well close the game. On console more people will use the finder because chatting is too much trouble. But if there's no incentives to replay for tanks/healers then there will be few dps who get a run.

    Perhaps console will beta test the newest lfg tool.
    Briza Do'urdenx V16 Dunmer DK
    Jcon V16 Orc DK
    Vierna Do'urdenx V16 Bosmer NB
    Jarlaxle Baenrex V16 Dunmer NB
  • pecheckler
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    I'll repeat for the 10th time. Zenimax has already acknowledged that the group finder is not working correctly. So the problem is not entirely that players do not use it or do not use it correctly. There is a behinds the scenes code component not working properly. If you don't believe me then submit a ticket about the issue and you'll have your acknowledgement. Why there isn't a sticky of known bugs is beyond me.
    End the tedious inventory management game.
  • NewBlacksmurf
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    ^I'll pass on sending a ticket as its working but thank you for the comment
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • LIQUID741
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    I'll agree that it works and the problem is that people need to que for it to work. However leaving it as is not sufficient. I downloaded the Neverwinter Nights F2P on XboxOne last week and played with my sons. The dungeon que worked flawlessly..and this is for IMO a generic linear MMO. WoW's incentivized LFG works flawlessly as well. Im all about the long-term success of ESO and the LFG just is one thing that stands in the way of that goal.

    Encouraging peeps to use it is ZOS's job. Even if they put forth a system message to encourage the use would help as well. And we all know that could be implemented immediately. I feel we are reading from the same book just not the same page my friend.
    Solid-Nightblade of AD
  • Varicite
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    Varicite wrote: »
    I think it's ridiculous to assume that only 3 people out of at least thousands of players in the lv15-35 range used the group finder tool in a 26 hour period.


    I agree it would be ridiculous to make that assumption but it's equally ridiculous to assume ppl are using it if others continue to report very long times in queue.

    This doesn't even make sense...

    It's borderline impossible for nobody to have been using it in the time and level range that I cited out of literally thousands of players, especially considering the influx of new players within that level range.

    I know that there is a huge amount of activity in this level range because I had absolutely zero issues finding a group outside of the tool and every single area has been jam-packed.

    Either some people were queued and not put into a group w/ me (most likely), or out of thousands of players, not a soul ever bothered to use it. Not likely at all.

    Clearly there is something going on w/ it and sticking your fingers in your ears and LALALALAing while insisting that it's working correctly does absolutely nothing to help the situation.

    "Nobody on the entire megaserver from levels 15-35 have queued for ANY dungeon using the group tool during 26+ prime-time hours."

    You can believe whatever you like, but I find that to be completely asinine.
  • Natjur
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    Grouping with one other (group total 2) gives a 10% exp bonus.
    Grouping with three others (group total 4) gives no bonus exp...... Why

    Maybe they need to have a 20% exp bonus if you form your group via the LFG tool..... but they need to add level filters for the vet level range, cause I do not want to run the daily pledges at V12 with a random V1

    As for grouping under L50....... its just not worth doing, since it scales to the leader and if any member is 5 levels above or below the leader they get no exp and no loot.....WHY would you want to?

    So the LFG tool also only adds members to your group if all member are within 5 levels, (for sub 50 stuff) so it never pops. There might be a 3 L15's and a 1 L40 looking for spindle dugn run, but it will never group them as the level difference is too much. Add to that, 1 has to be marked as tank, and 1 marked as healer and 2 and dps.... you end up never getting it pop sub 50
    Edited by Natjur on April 12, 2015 8:41PM
  • NewBlacksmurf
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    Varicite wrote: »
    Varicite wrote: »
    I think it's ridiculous to assume that only 3 people out of at least thousands of players in the lv15-35 range used the group finder tool in a 26 hour period.


    I agree it would be ridiculous to make that assumption but it's equally ridiculous to assume ppl are using it if others continue to report very long times in queue.

    This doesn't even make sense...

    It's borderline impossible for nobody to have been using it in the time and level range that I cited out of literally thousands of players, especially considering the influx of new players within that level range.

    I know that there is a huge amount of activity in this level range because I had absolutely zero issues finding a group outside of the tool and every single area has been jam-packed.

    Either some people were queued and not put into a group w/ me (most likely), or out of thousands of players, not a soul ever bothered to use it. Not likely at all.

    Clearly there is something going on w/ it and sticking your fingers in your ears and LALALALAing while insisting that it's working correctly does absolutely nothing to help the situation.

    "Nobody on the entire megaserver from levels 15-35 have queued for ANY dungeon using the group tool during 26+ prime-time hours."

    You can believe whatever you like, but I find that to be completely asinine.

    Respectfully it appears that your fingers are in your own ears. Look at the other comments...
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • Varicite
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    Varicite wrote: »
    Varicite wrote: »
    I think it's ridiculous to assume that only 3 people out of at least thousands of players in the lv15-35 range used the group finder tool in a 26 hour period.


    I agree it would be ridiculous to make that assumption but it's equally ridiculous to assume ppl are using it if others continue to report very long times in queue.

    This doesn't even make sense...

    It's borderline impossible for nobody to have been using it in the time and level range that I cited out of literally thousands of players, especially considering the influx of new players within that level range.

    I know that there is a huge amount of activity in this level range because I had absolutely zero issues finding a group outside of the tool and every single area has been jam-packed.

    Either some people were queued and not put into a group w/ me (most likely), or out of thousands of players, not a soul ever bothered to use it. Not likely at all.

    Clearly there is something going on w/ it and sticking your fingers in your ears and LALALALAing while insisting that it's working correctly does absolutely nothing to help the situation.

    "Nobody on the entire megaserver from levels 15-35 have queued for ANY dungeon using the group tool during 26+ prime-time hours."

    You can believe whatever you like, but I find that to be completely asinine.

    Respectfully it appears that your fingers are in your own ears. Look at the other comments...

    Respectfully, the other comments seem to be pretty mixed and definitely don't definitively point to the group tool doing what it should.

    If you expect me to believe that there hasn't been one single group within 5 levels of the range where you start grouping entering the queue, well...

    ...perhaps you'd be interested in this beauty of a bridge I've got for sale?

    Edited by Varicite on April 13, 2015 12:17AM
  • Sandmanninja
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    I try the LFG tool from time to time, just to see if it's fixed. I have YET to EVER get a group with it, and I've played since beta/5-day early access, and I've queued as tank/healer/dps (yes, I had the gear/spells for all 3).

    The only thing is.. other that the undaunted dailies (which I do daily - i love dungeons), you don't seem to get any appreciable amount of xp from doing dungeons.

    I know it was nerfed to stop ppl from chain running dungeons to level, but that's how I level a lot of alts in other MMOs.
    I love quests..the first time through. Other than that, I mainly run dungeons. You get a lot of use of your skills (leveling them) and you get gear (mob drops and boss drops).

    Just wish there was a way to get a decent amount of XP from doing dungeons. I would literally live in the dungeon queue if there were.
    [Hard Mode Dungeoneers] is recruiting all players of all levels for this new Guild.
    THIS IS A NEW-BUT-GROWING GUILD. We are focused on doing vet pledges, vet dungeons, getting achieves, & doing hard mode bosses.
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    Pst/email for info/invites.
  • LIQUID741
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    I try the LFG tool from time to time, just to see if it's fixed. I have YET to EVER get a group with it, and I've played since beta/5-day early access, and I've queued as tank/healer/dps (yes, I had the gear/spells for all 3).

    The only thing is.. other that the undaunted dailies (which I do daily - i love dungeons), you don't seem to get any appreciable amount of xp from doing dungeons.

    I know it was nerfed to stop ppl from chain running dungeons to level, but that's how I level a lot of alts in other MMOs.
    I love quests..the first time through. Other than that, I mainly run dungeons. You get a lot of use of your skills (leveling them) and you get gear (mob drops and boss drops).

    Just wish there was a way to get a decent amount of XP from doing dungeons. I would literally live in the dungeon queue if there were.

    I'm with you...I do miss the dungeon lvling in other MMO's. But with the state of the tool the way it is, I don't see that happening (not going to spam Z chat to tell peeps to use something that Zos should be doing..unless they pay me). Hopefully console release will fix the issue. Otherwise, get ready for the influx of people revolting.
    Solid-Nightblade of AD
  • Razzak
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    Varicite wrote: »
    Varicite wrote: »
    I think it's ridiculous to assume that only 3 people out of at least thousands of players in the lv15-35 range used the group finder tool in a 26 hour period.


    I agree it would be ridiculous to make that assumption but it's equally ridiculous to assume ppl are using it if others continue to report very long times in queue.

    This doesn't even make sense...

    It's borderline impossible for nobody to have been using it in the time and level range that I cited out of literally thousands of players, especially considering the influx of new players within that level range.

    I know that there is a huge amount of activity in this level range because I had absolutely zero issues finding a group outside of the tool and every single area has been jam-packed.

    Either some people were queued and not put into a group w/ me (most likely), or out of thousands of players, not a soul ever bothered to use it. Not likely at all.

    Clearly there is something going on w/ it and sticking your fingers in your ears and LALALALAing while insisting that it's working correctly does absolutely nothing to help the situation.

    "Nobody on the entire megaserver from levels 15-35 have queued for ANY dungeon using the group tool during 26+ prime-time hours."

    You can believe whatever you like, but I find that to be completely asinine.

    Respectfully it appears that your fingers are in your own ears. Look at the other comments...

    You really are blind to anything but your own posts, aren't you?

  • DaveMoeDee
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    I joined 3 groups on April 12 through the Grouping Tool. The first one took like 20 min. Someone bailed as soon as it was formed and we disbanded. I used the tool again and got a group of 3 pretty quickly and one member found a 4th.

    The 3rd group took a long time. Actually, I tried the grouping tool twice for over 20 minutes with no group. The last time I tried I got a group after 30 minutes maybe, possibly longer. We also had only 3 so someone found a 4th.

    These were all for the first tier of dungeons (Spindleclutch, Fungal Grotto, Banished Cells).

    One problem might be having 3 separate queues for the 3 dungeons on the same level. The first group I joined was only for 1 dungeon. With the later group we did all 3. Chat might have been better for getting people from the start for all 3.

    I think my approach will be to just leave the group finder on when I need it. I can run around doing other things until the group forms.
  • NewBlacksmurf
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    Razzak wrote: »
    Varicite wrote: »
    Varicite wrote: »
    I think it's ridiculous to assume that only 3 people out of at least thousands of players in the lv15-35 range used the group finder tool in a 26 hour period.


    I agree it would be ridiculous to make that assumption but it's equally ridiculous to assume ppl are using it if others continue to report very long times in queue.

    This doesn't even make sense...

    It's borderline impossible for nobody to have been using it in the time and level range that I cited out of literally thousands of players, especially considering the influx of new players within that level range.

    I know that there is a huge amount of activity in this level range because I had absolutely zero issues finding a group outside of the tool and every single area has been jam-packed.

    Either some people were queued and not put into a group w/ me (most likely), or out of thousands of players, not a soul ever bothered to use it. Not likely at all.

    Clearly there is something going on w/ it and sticking your fingers in your ears and LALALALAing while insisting that it's working correctly does absolutely nothing to help the situation.

    "Nobody on the entire megaserver from levels 15-35 have queued for ANY dungeon using the group tool during 26+ prime-time hours."

    You can believe whatever you like, but I find that to be completely asinine.

    Respectfully it appears that your fingers are in your own ears. Look at the other comments...

    You really are blind to anything but your own posts, aren't you?

    Not at all...look in this forum and the other threads.
    The people who say it isn't working are actually describing long wait times. That is a big difference between something not working when the tool is based on participation #'s.

    I went along for three months believing it didn't work until it popped me into a group at VR1. Then I asked the others if they use the tool or not and they said they stopped but decided to start back again due to feedback from peers at lower levels.

    Why would my desire to encourage others to use a tool that does work be "blind"?
    I'm trying to help everyone have a better experience and clear up the miss-information out there about the tool "not working"
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • Varicite
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    The people who say it isn't working are actually describing long wait times.

    26.5 hours is not a "long wait time". That is over a day.

    And again, it's pretty much unthinkable to assume that it's solely because of participation numbers that this would occur, especially in the level ranges I'm talking about where there are more active players than any other level range.

    And you're asking us to believe that it works because, what, you asked some friends to queue one time and it popped?

    Even though somebody has even posted the exact opposite experience (asked friends to queue and it did not pop).

    That's contradictory, and you're being dismissive. What makes your experience supersede theirs? Or mine? Or everyone else's?
    I'm trying to help everyone have a better experience and clear up the miss-information out there about the tool "not working"

    As am I. And what you're posting is currently part of this misinformation.
  • NewBlacksmurf
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    Varicite wrote: »
    The people who say it isn't working are actually describing long wait times.

    26.5 hours is not a "long wait time". That is over a day.

    And again, it's pretty much unthinkable to assume that it's solely because of participation numbers that this would occur, especially in the level ranges I'm talking about where there are more active players than any other level range.

    And you're asking us to believe that it works because, what, you asked some friends to queue one time and it popped?

    Even though somebody has even posted the exact opposite experience (asked friends to queue and it did not pop).

    That's contradictory, and you're being dismissive. What makes your experience supersede theirs? Or mine? Or everyone else's?
    I'm trying to help everyone have a better experience and clear up the miss-information out there about the tool "not working"

    As am I. And what you're posting is currently part of this misinformation.

    Do you stay queued or do you use zone chat?
    When you group...ask everyone if they were queued or if they formed via chat.

    It's unquestionably an issue around lack of participation. This gets worse as your character level raises

    Honest question...if the tool just didn't work then no one would be grouped. Where do you think the ppl come from ?
    Edited by NewBlacksmurf on April 13, 2015 4:26PM
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • LIQUID741
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    Accidental grouping...lol. Ask on twitter every week when the will incentive it. Problem solved.
    Solid-Nightblade of AD
  • Varicite
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    Honest question...if the tool just didn't work then no one would be grouped. Where do you think the ppl come from ?

    How do you not realize that something can work sometimes and still be broken?

    If something isn't working correctly, it's still broken.

    It is absolutely not "unquestionable" that it's a problem of participation just because you have convinced yourself that it is. What's unquestionable is the fact that there are literally thousands of players in the 15-20 range and some of them were using the group tool even if most weren't.

    The fact that the queue didn't pop for 18 hours in this range speaks volumes.
  • NewBlacksmurf
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    It does speak volumes...a function based off participation only works when "x" amount of participants are queued and within level range, event type at the same time.
    It's not what you're trying to attach to your experience.
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • dido9880ub17_ESO
    This tool is just poor implementation. All of these "hit the button and random people are added to your group" LFG tools are just bad. They should have a system where you can put up a group for what you want to run and people apply to it and the leader can allow them in after talking to them. This system works much better and would be something that people are a lot more likely to use.
  • NewBlacksmurf
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    This tool is just poor implementation. All of these "hit the button and random people are added to your group" LFG tools are just bad. They should have a system where you can put up a group for what you want to run and people apply to it and the leader can allow them in after talking to them. This system works much better and would be something that people are a lot more likely to use.

    Please type out the full explanation and functionality. ZOS reads this stuff...also many of us would be interested in reading your full explanation.

    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • Razzak
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    If there are four players (tank, healer, 2 DDs) that are all using grouping tool for the same dungeon and they don't get grouped for hours, the tool itself is not working properly. It's not just about hours, even though those hours can become days, it's the inability of a grouping to to make a group when there ARE players using it. It's about it's basic function not working properly.

    I don't know what the reasons for such poor performance are. Imo, it's poorly optimized search routine that is probably mostly to blame. But that's beside the point. The point is, it does not work properly. ZOS admitted it, we can see it, and there is nothing done about it.

    Something akin to GW2's grouping tool would not only work every time, it would also make more players use it without any incentive, as they would suddenly be able to make a group in fraction of the time needed now. Besides actually getting into a group, as opposed to now.
  • AH93
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    I used the LFG tool yesterday to find a group for Crypt of Hearts level 32, found a full group in about 2 minutes, was a successful run too.
    LFG tool seems to have a mind of its own.
  • Razzak
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    Most of those that had success with the tool, stated they were searching for a normal, 1-50 dungeon. What about daily pledges?
  • Anilahation
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    It works ZOS should promote people to use it this beta weekend...

    and honestly the entire UI of the LFG tool needs some tuning.

    just give us an ETA once you queue up and show how many players it has found.

    also doing an objective via LFG should give extra xp or something.
  • helediron
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    Even if the LFG is showing any signs of actually work, it is bad tool. We should have a proper LFM tool like in DDO. There group leads publish LFM and people can browse them. Publisher can set targets, level limits and a comment. It helps tremendously because it is player-driven system and not some bad code slapping random people together.

    How can you ever use this LFG to form e.g. seven bosses runs, skyshard hunts in Cyrodiil or zombie grinds? These are things actually seen on zone chat and current LFG can't even deal with them.
    On hiatus. PC,EU,AD - crafting completionist - @helediron 900+ cp, @helestor 1000+ cp, @helestar 800+ cp, @helester 700+ cp - Dragonborn Z Suomikilta, Harrods, Master Crafter. - Blog - Crafthouse: all stations, all munduses, all dummies, open to everyone
  • Razzak
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    helediron wrote: »
    Even if the LFG is showing any signs of actually work, it is bad tool. We should have a proper LFM tool like in DDO. There group leads publish LFM and people can browse them. Publisher can set targets, level limits and a comment. It helps tremendously because it is player-driven system and not some bad code slapping random people together.

    How can you ever use this LFG to form e.g. seven bosses runs, skyshard hunts in Cyrodiil or zombie grinds? These are things actually seen on zone chat and current LFG can't even deal with them.

    I agree. Player managed grouping is the way to go.
    Edited by Razzak on April 14, 2015 8:37AM
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