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@ZOS Dungeon LFG tool incentives request so ppl start/cont use

  • pecheckler
    pecheckler
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    BigM wrote: »
    Wow they actually told you it wasn't working and are working on it? Heck I was told the same way back when it first started happening. Think that will be like a year ago in 1 month. Sad they can't get it working, but I tend to think they are way too busy because they are working on console. Right after console launch I bet they get it working.

    well its like this....i queued and asked others to queue as a test
    grouped popped in 5 min

    Exact opposite experience from my testing with a much larger group of players. I had something like 20 or 25 players queuing for banished cells, all level 11 to 17. Not one reported successful group formed for a 30 minute window. This was several days after the removal of the subscription requirement when there was an explosion of new players in Audiron. I gathered what I could for ESO support. They had requested more information in ticket response.

    Below is a snippit from my ESO customer support response to my detailed explanation of issues with the group finder. (I removed the first large portion of the response which was about making sure classes are selected and other basics of how to use the finder.)
    If you're not able to form any group using the tool, can you please provide the following information so it can be submitted to the developers for the investigation.
    What role(s) you picked
    What activity you chose, and in which location if applicable
    Your class and level
    Were you queued for PvP at the same time
    This is currently a known issue that our team continues to work on. We appreciate your patience while we work on this. If you have any additional questions, don't hesitate to let us know and we would be more than happy to help out with those as well. :D
    Warm Regards,
    Lindsay
    The Elder Scrolls Online: Tamriel Unlimited Team
    Edited by pecheckler on April 10, 2015 3:23AM
    End the tedious inventory management game.
  • Alphashado
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    I am at work on my mobile, so I couldn't read the entire thread. Pardon me if this has been mentioned. But the biggest problem with the incentives you mentioned is how it would exclude preformed groups of friends and guild members.

    It would be a bad idea to decentivise grouping the old fashion way by putting those groups at a disadvantage.
  • NewBlacksmurf
    NewBlacksmurf
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    pecheckler wrote: »
    BigM wrote: »
    Wow they actually told you it wasn't working and are working on it? Heck I was told the same way back when it first started happening. Think that will be like a year ago in 1 month. Sad they can't get it working, but I tend to think they are way too busy because they are working on console. Right after console launch I bet they get it working.

    well its like this....i queued and asked others to queue as a test
    grouped popped in 5 min

    Exact opposite experience from my testing with a much larger group of players. I had something like 20 or 25 players queuing for banished cells, all level 11 to 17. Not one reported successful group formed for a 30 minute window. This was several days after the removal of the subscription requirement when there was an explosion of new players in Audiron. I gathered what I could for ESO support. They had requested more information in ticket response.

    Below is a snippit from my ESO customer support response to my detailed explanation of issues with the group finder. (I removed the first large portion of the response which was about making sure classes are selected and other basics of how to use the finder.)
    If you're not able to form any group using the tool, can you please provide the following information so it can be submitted to the developers for the investigation.
    What role(s) you picked
    What activity you chose, and in which location if applicable
    Your class and level
    Were you queued for PvP at the same time
    This is currently a known issue that our team continues to work on. We appreciate your patience while we work on this. If you have any additional questions, don't hesitate to let us know and we would be more than happy to help out with those as well. :D
    Warm Regards,
    Lindsay
    The Elder Scrolls Online: Tamriel Unlimited Team

    Test it tomorrow but try and get everyone in a zone to just do a world queue rather than dungeon queue.
    Consider in a dungeon queue it's trying to match an entire group with roles so I'm not sure that 25 ppl is enough. That's about how many are prob using it now which is the problem...that and ppl spreading rumors that it doesn't work vs saying "I don't want the tool to place me with others, I want to pick"

    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • pecheckler
    pecheckler
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    Alphashado wrote: »
    I am at work on my mobile, so I couldn't read the entire thread. Pardon me if this has been mentioned. But the biggest problem with the incentives you mentioned is how it would exclude preformed groups of friends and guild members.

    It would be a bad idea to decentivise grouping the old fashion way by putting those groups at a disadvantage.

    Those groups of players already have the advantage. They can do daily pledges and receive the rewards. Players relying on the group finder to complete those daily usually cannot because of the group finder issues. Unless someone is suggesting introducing daily rewards only available by using solo-queing, I don't see how you are can interpret as a disadvantage of players grouping the "old fasion way".

    If new daily rewards exclusive to the group finder were introduced, then the solution is simple. Allow pre-made groups of players to simply "search" the group finder, then instantly place them at the group dungeon location to be eligible for the reward.
    End the tedious inventory management game.
  • NewBlacksmurf
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    Alphashado wrote: »
    I am at work on my mobile, so I couldn't read the entire thread. Pardon me if this has been mentioned. But the biggest problem with the incentives you mentioned is how it would exclude preformed groups of friends and guild members.

    It would be a bad idea to decentivise grouping the old fashion way by putting those groups at a disadvantage.

    Why would those who don't have group finder issues choose not to get these benefits?
    It's basically them forming a group and then hitting the queue. I'm not saying the rewards only apply to incomplete groups as some have a full group while others will jot

    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • Fruitmass
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    We really need a definitive response as to whether the group finder tool is or isn't bugged. We've got some people saying it's not working at all, we've got some saying it is but it takes time because nobody's using it. Nobody really knows for sure and ZOS has been frustratingly silent about the whole thing.

    From personal experience, I haven't been able to get the thing to actually work since they implemented level scaling for the dungeons. It would not form a group no matter how long I waited or what role I queued in for, and were talking 4+ hours of waiting everyday for about a month and a half before I gave up on it.

    Before level scaling I used the lfg tool pretty frequently. I can say from personal experience that it worked, it was by no means perfect but it was functional. Now it's anybody's guess. It could be that the tool works, however, since there's been no official word people assume it's not working so nobody uses it. Which is perpetuating the idea that it doesn't work since as nobody queues in, nobody can find a group. It could be that it only works for certain level brackets or certain dungeons. Or it only works if it can find others who are within a certain level threshold of each other. Or there's an issue with prioritization, so some people are constantly getting bumped back in line when waiting to queue. Or who knows what.

    ZOS really should give and official response as to the state of the group finder tool, if for nothing else then peace of mind or at least for closure's sake.
    Beware all ye who log on for here there be typos...
  • NewBlacksmurf
    NewBlacksmurf
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    Problem#1
    Ppl think they know how to use it but do not
    Prob #2
    Ppl won't just trust that it's working and use it so instead they are telling everyone it's broken and to not use it
    Prob #3
    The community has become too reliant on a forum mod comment before testing the waters or taking action
    Prob #4
    There are a lot of people who play this who aren't seeking others to play with unless they are vr12-vr14 for PvP and PvE
    Prob #5
    Where it matters...in the lvl 45-VR10 range there are ppl so segregated because of the design of those levels and the lack of any rewards for grouping that there are a small few that would be willing to use the tool
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • pecheckler
    pecheckler
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    Anyone remember WoW circa 2004-2005? Sad to say but that would be more useful then anything ESO currently offers combined.

    /who <zone>
    /who <zone> class
    /who class 50-60
    /who priest 60-60
    /who

    Too bad in ESO a class doesn't mean a certain trinity role, and the megaserver archeture would make this useless. But just imagine if we had an ESO command like this:

    /who Player-LFG Is-Healer | Level VR6-9 | Veteran Daily Pledge
    /Who Player-LFG Is-Tank | Level 12-20 | Any-Dungeon

    Just logon, flag yourself, and wait for an invite, or form a group yourself. Reminds me of FFXI too. Take that design and throw on a nice UI to automate the search commands, with filters and list... Then ya got some functional MMO group-finding nostalgia.

    End the tedious inventory management game.
  • Alphashado
    Alphashado
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    Alphashado wrote: »
    I am at work on my mobile, so I couldn't read the entire thread. Pardon me if this has been mentioned. But the biggest problem with the incentives you mentioned is how it would exclude preformed groups of friends and guild members.

    It would be a bad idea to decentivise grouping the old fashion way by putting those groups at a disadvantage.

    Why would those who don't have group finder issues choose not to get these benefits?
    It's basically them forming a group and then hitting the queue. I'm not saying the rewards only apply to incomplete groups as some have a full group while others will jot

    I would be fine with that. So long as friends forming a group would be eligible for the same rewards. However, if that would be the case, then there would be no additional incentive for people to use the tool.

    My personal opinion is that it's completely busted anyways, and it has been since patch 1.5.2.

    Just trying to find a pledge group without sitting in a level 20 zone spamming zone chat is already pretty large incentive. I think a ton of people try to use it.

    I also believe that nothing but silence on this issue from ZOS despite countless complaints indicates that they have no idea how to fix it.

    Dungeon scaling busted it.
    Edited by Alphashado on April 10, 2015 4:28AM
  • Lithium Flower
    Lithium Flower
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    I'm not going to say definitively whether the tool is broken (as in bugged and defective) or not, because I don't know. I've played since launch, have multiple veteran characters that have all done the group dungeons and never used it, relying instead on my contact list, guild and zone chat. I can however explain why I don't use it.

    The group finder desperately needs a revamp. Firstly, it should open up a window that contains a list of groups looking for more players and players looking for groups, which can be sorted by class, role, rank/level, and achievement. When a player gets an invitation from a group or another player, I should be able to check their class, roles, ranks and achievements and be able to request to chat.

    I should be able to restrict the search to only show me V14 Templar healers who have done Veteran DSA for instance or show only groups with players having the veteran dungeon hardmode achievement (including 'all players', or 'any players') for that day's pledge, etc.

    When placing myself as available for groups, I should also get the option to queue in any alts I have. I might be running a dungeon with my DK but should be able to place my Templar as looking for a group. And I should similarly be able to queue my other-faction characters as well and get notified when they receive a group invitation. So if I'm deconstructing loot on my crafter in DC and my AD sorcerer gets an invitation, I can quickly re-log to accept.

    These are all the conveniences I currently have when I rely on zone, contact list and guild chat for grouping. Any tool that doesn't include these will therefore always be inferior.

    Looking for a group through zone or guild chat, I can glance at players interested, ask them about their experience and/or judge them on reputation and make a choice. I can pre-determine whether my pledge is going to be a quick 10 minute run with DDs doing a 30k dps or an arduous struggle with inexperienced players I'm happy to help or coach. The LFG tool takes away my right to choose.

    There should be no further incentives beyond convenience for its use - making me queue up and do dungeons with strangers that may or may not have skill and experience I'm comfortable with, just to get a little closer to my CP goal for the day is a terrible idea. As is the idea of making a pre-formed group use the system, adding another layer of delay in getting their dungeon started - no thank you. I want to get playing not going through red-tape to get XP-stamps for the day.

    People will use it if it is a convenience but as long as it is more restrictive, has less options and takes away control from users, they will not.
    Edited by Lithium Flower on April 10, 2015 5:27AM
    Dragonknight Smith of the Lith | Rayna Dreloth
    Templar Josephine Belmont | Catherine Belmont | Irene Belmont
    Sorceror Blathanna | Eta Carina
    Nightblade Adda Vorenor

    Ebonheart Pact | Daggerfall Covenant | EU | Champion Points ~ 800 | Crafter of all things
  • timidobserver
    timidobserver
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    Daily LFG quest that has a chance to give undaunted shoulders, and maybe throw in a few new unduanted shoulders that can only be obtained from the LFG quest.
    V16 Uriel Stormblessed EP Magicka Templar(main)
    V16 Derelict Vagabond EP Stamina DK
    V16 Redacted Ep Stam Sorc
    V16 Insolent EP Magicka Sorc(retired)
    V16 Jed I Nyte EP Stamina NB(retired)

  • Anilahation
    Anilahation
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    it's not broken just people don't know how to use it ( not selecting a role) or aren't using it because people claim it's broken.
  • Varicite
    Varicite
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    pecheckler wrote: »
    Anyone remember WoW circa 2004-2005? Sad to say but that would be more useful then anything ESO currently offers combined.

    /who <zone>
    /who <zone> class
    /who class 50-60
    /who priest 60-60
    /who

    Too bad in ESO a class doesn't mean a certain trinity role, and the megaserver archeture would make this useless. But just imagine if we had an ESO command like this:

    /who Player-LFG Is-Healer | Level VR6-9 | Veteran Daily Pledge
    /Who Player-LFG Is-Tank | Level 12-20 | Any-Dungeon

    Just logon, flag yourself, and wait for an invite, or form a group yourself. Reminds me of FFXI too. Take that design and throw on a nice UI to automate the search commands, with filters and list... Then ya got some functional MMO group-finding nostalgia.

    This is pretty much what I said, and I agree.

    STILL better than what we've got currently.
  • NewBlacksmurf
    NewBlacksmurf
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    Alphashado wrote: »
    Alphashado wrote: »
    I am at work on my mobile, so I couldn't read the entire thread. Pardon me if this has been mentioned. But the biggest problem with the incentives you mentioned is how it would exclude preformed groups of friends and guild members.

    It would be a bad idea to decentivise grouping the old fashion way by putting those groups at a disadvantage.

    Why would those who don't have group finder issues choose not to get these benefits?
    It's basically them forming a group and then hitting the queue. I'm not saying the rewards only apply to incomplete groups as some have a full group while others will jot

    I would be fine with that. So long as friends forming a group would be eligible for the same rewards. However, if that would be the case, then there would be no additional incentive for people to use the tool.

    My personal opinion is that it's completely busted anyways, and it has been since patch 1.5.2.

    Just trying to find a pledge group without sitting in a level 20 zone spamming zone chat is already pretty large incentive. I think a ton of people try to use it.

    I also believe that nothing but silence on this issue from ZOS despite countless complaints indicates that they have no idea how to fix it.

    Dungeon scaling busted it.


    Gotcha...but FYI the tools isn't broken as ppl test it its that no one is using it. Just tell everyone that it's no longer broken cause it's not
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • Varicite
    Varicite
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    Alphashado wrote: »
    Alphashado wrote: »
    I am at work on my mobile, so I couldn't read the entire thread. Pardon me if this has been mentioned. But the biggest problem with the incentives you mentioned is how it would exclude preformed groups of friends and guild members.

    It would be a bad idea to decentivise grouping the old fashion way by putting those groups at a disadvantage.

    Why would those who don't have group finder issues choose not to get these benefits?
    It's basically them forming a group and then hitting the queue. I'm not saying the rewards only apply to incomplete groups as some have a full group while others will jot

    I would be fine with that. So long as friends forming a group would be eligible for the same rewards. However, if that would be the case, then there would be no additional incentive for people to use the tool.

    My personal opinion is that it's completely busted anyways, and it has been since patch 1.5.2.

    Just trying to find a pledge group without sitting in a level 20 zone spamming zone chat is already pretty large incentive. I think a ton of people try to use it.

    I also believe that nothing but silence on this issue from ZOS despite countless complaints indicates that they have no idea how to fix it.

    Dungeon scaling busted it.


    Gotcha...but FYI the tools isn't broken as ppl test it its that no one is using it. Just tell everyone that it's no longer broken cause it's not

    After a year of it being terrible, nobody is really going to hop on that bandwagon, and I don't blame them.

    The issue isn't that it's broken. I think I've already laid out the problem and it would have to take a heck of an incentive for people to give up what works for something that doesn't.

    Early adopters will experience exactly what I have this week trying to use the tool and go right back to looking in zone chat.

    In queue this week: 18 hours (I leave it queued and do other stuff), 0 groups.

    In zone chat this week: 10 minutes, 9 groups.

    That is the issue, whether it works or not, nobody is using it in my level range. I can either use it and not get groups or not use it and do any dungeon that I want.

    Knowing ZOS, even if they WERE to incentivize the group finder, it would probably be something that nobody cares about. I'd personally go back to using it if the reward were a hefty amount of bonus XP, though.
  • NewBlacksmurf
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    Well if people want to keep on saying it doesn't work...I'm just letting them know that's not true.
    I fully stand by tool improvements and incentives but one part of this post is complete...the rest is up to ZOS
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • Alphashado
    Alphashado
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    Alphashado wrote: »
    Alphashado wrote: »
    I am at work on my mobile, so I couldn't read the entire thread. Pardon me if this has been mentioned. But the biggest problem with the incentives you mentioned is how it would exclude preformed groups of friends and guild members.

    It would be a bad idea to decentivise grouping the old fashion way by putting those groups at a disadvantage.

    Why would those who don't have group finder issues choose not to get these benefits?
    It's basically them forming a group and then hitting the queue. I'm not saying the rewards only apply to incomplete groups as some have a full group while others will jot

    I would be fine with that. So long as friends forming a group would be eligible for the same rewards. However, if that would be the case, then there would be no additional incentive for people to use the tool.

    My personal opinion is that it's completely busted anyways, and it has been since patch 1.5.2.

    Just trying to find a pledge group without sitting in a level 20 zone spamming zone chat is already pretty large incentive. I think a ton of people try to use it.

    I also believe that nothing but silence on this issue from ZOS despite countless complaints indicates that they have no idea how to fix it.

    Dungeon scaling busted it.


    Gotcha...but FYI the tools isn't broken as ppl test it its that no one is using it. Just tell everyone that it's no longer broken cause it's not

    Just curious, what makes you so confident that it's working? All I see are endless examples from people (including myself) of sitting in que for hours and hours. This is for the vet pledges where there are a lot of people trying to find a group. Even as a tank or a healer.

    It seems to me that if it were just a matter of it not being used, that we would still see occasional success. I started a poll on this recently, and the results were overwhelmingly negative. 90% or more people saying it's never worked or hasn't in a long time.

    For me personally, I used it constantly prior to 1.5.2. After that, I have never once found a group using it. It's hard to imagine that all of a sudden everyone forgot how to use it right at the same time a bunch of changes were made to it.

    I am open minded, but it would take alot to convince me at this point.

    Edit: having the chance to read this whole thread, I saw your post about how it worked for you in Craglorn. Was this for a dungeon group, or just general zone/quest que?

    Keep in mind there are many different facets to the tool. It's entirely possible, even likely, that it works for certain scenarios and doesn't for others.

    I find it interesting that someone above posted that they received an official response from support acknowledging that it isn't working properly, yet nobody else in this thread seemed to notice this.
    Edited by Alphashado on April 10, 2015 9:47AM
  • NewBlacksmurf
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    Alphashado wrote: »
    Alphashado wrote: »
    Alphashado wrote: »
    I am at work on my mobile, so I couldn't read the entire thread. Pardon me if this has been mentioned. But the biggest problem with the incentives you mentioned is how it would exclude preformed groups of friends and guild members.

    It would be a bad idea to decentivise grouping the old fashion way by putting those groups at a disadvantage.

    Why would those who don't have group finder issues choose not to get these benefits?
    It's basically them forming a group and then hitting the queue. I'm not saying the rewards only apply to incomplete groups as some have a full group while others will jot

    I would be fine with that. So long as friends forming a group would be eligible for the same rewards. However, if that would be the case, then there would be no additional incentive for people to use the tool.

    My personal opinion is that it's completely busted anyways, and it has been since patch 1.5.2.

    Just trying to find a pledge group without sitting in a level 20 zone spamming zone chat is already pretty large incentive. I think a ton of people try to use it.

    I also believe that nothing but silence on this issue from ZOS despite countless complaints indicates that they have no idea how to fix it.

    Dungeon scaling busted it.


    Gotcha...but FYI the tools isn't broken as ppl test it its that no one is using it. Just tell everyone that it's no longer broken cause it's not

    Just curious, what makes you so confident that it's working? All I see are endless examples from people (including myself) of sitting in que for hours and hours. This is for the vet pledges where there are a lot of people trying to find a group. Even as a tank or a healer.

    It seems to me that if it were just a matter of it not being used, that we would still see occasional success. I started a poll on this recently, and the results were overwhelmingly negative. 90% or more people saying it's never worked or hasn't in a long time.

    For me personally, I used it constantly prior to 1.5.2. After that, I have never once found a group using it. It's hard to imagine that all of a sudden everyone forgot how to use it right at the same time a bunch of changes were made to it.

    I am open minded, but it would take alot to convince me at this point.
    I tested it a few times on diff factions and when cooperation existed it worked every time.
    Dungeons took longer but instead of saying xyz lfg in xyz dungeon I just kept encouring others to queue for their own interests. Ppl got grouped, not just me.
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • AH93
    AH93
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    I'm not going to say definitively whether the tool is broken (as in bugged and defective) or not, because I don't know. I've played since launch, have multiple veteran characters that have all done the group dungeons and never used it, relying instead on my contact list, guild and zone chat. I can however explain why I don't use it.

    The group finder desperately needs a revamp. Firstly, it should open up a window that contains a list of groups looking for more players and players looking for groups, which can be sorted by class, role, rank/level, and achievement. When a player gets an invitation from a group or another player, I should be able to check their class, roles, ranks and achievements and be able to request to chat.

    I should be able to restrict the search to only show me V14 Templar healers who have done Veteran DSA for instance or show only groups with players having the veteran dungeon hardmode achievement (including 'all players', or 'any players') for that day's pledge, etc.

    When placing myself as available for groups, I should also get the option to queue in any alts I have. I might be running a dungeon with my DK but should be able to place my Templar as looking for a group. And I should similarly be able to queue my other-faction characters as well and get notified when they receive a group invitation. So if I'm deconstructing loot on my crafter in DC and my AD sorcerer gets an invitation, I can quickly re-log to accept.

    These are all the conveniences I currently have when I rely on zone, contact list and guild chat for grouping. Any tool that doesn't include these will therefore always be inferior.

    Looking for a group through zone or guild chat, I can glance at players interested, ask them about their experience and/or judge them on reputation and make a choice. I can pre-determine whether my pledge is going to be a quick 10 minute run with DDs doing a 30k dps or an arduous struggle with inexperienced players I'm happy to help or coach. The LFG tool takes away my right to choose.

    There should be no further incentives beyond convenience for its use - making me queue up and do dungeons with strangers that may or may not have skill and experience I'm comfortable with, just to get a little closer to my CP goal for the day is a terrible idea. As is the idea of making a pre-formed group use the system, adding another layer of delay in getting their dungeon started - no thank you. I want to get playing not going through red-tape to get XP-stamps for the day.

    People will use it if it is a convenience but as long as it is more restrictive, has less options and takes away control from users, they will not.

    I have to agree with this, if they revamp the current system and introduce all of this and actually make it work. It would be extremely useful and I think a lot more people would use it.
  • Fruitmass
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    Gotcha...but FYI the tools isn't broken as ppl test it its that no one is using it. Just tell everyone that it's no longer broken cause it's not

    In all sincerity I would love to find out that the group tool is working. I'll scream it from the mountain tops if what your saying is true. It's just that I have a hard time believing that's the case.

    Now I agree that not everybody made the best use of the tool but it's hard to believe that so many people are experiencing the same problem simply because of user error.

    Up until October there were plenty of forum posts complaining about the efficiency of the lfg tool sure but it wasn't till patch 1.5.2 that posts about the tool actually being broken started popping up. The follow up patch 1.5.7 did acknowledge that there was indeed an issue with the grouping tool and supposedly fixed it.

    "UI
    Grouping Tools
    •Fixed an issue that was reducing the effectiveness of the Grouping Tool. This will address instances where there were a large number of player characters in the Tool that had not yet been matched into a group."

    However it seems that the fix did not actually work (or at least not fully) as people continued to report issues with the tool.

    Since patch 1.5.7 there has been little to no response from ZOS as to whether or not the tool is actually bugged or working as intended. However inquiries into the matter with CS are generally met with the response that there is indeed a known issue with the lfg tool that is being looked into.

    Now I know that people are testing the tool from time to time to see if it works. I do myself. There are days I'll queue as soon as I log on and leave it running till I log out, which can be 7 or 8 hours at a time, with no success. This might be a case of really bad luck, or something more sinister. I really don't know, but it's unlikely that in all that time not even one other person has queued in as well.

    Some people have stated they've managed to form groups, which suggests it's working in some capacity. However There are a lot of variables that have to be considered and tested before anybody can say for certain if the group tool is or isn't bugged.

    For one your gonna need a lot of people queuing into the tool to see if anybody actually gets a group. Then we'd need to know what dungeons they queued for. What times did they queue in (prime time or off hours)? On which server? What role(s) they selected. What faction they're in. What level and class they are. Whether they queued in for a normal or veteran dungeon. If they found a group, how long did it take? If they didn't how long did they wait? Is it the same couple of people forming groups or is it random? Then there's each individual dungeons themselves. You'd have to do a systematic test of each dungeon with everybody queuing for that specific dungeon to see who does and doesn't form groups. Then have everybody pick random dungeons and see if any groups form. Then if groups do form, it need to be seen if it can be done consistently. And So on and so forth.

    This is something that need to be rigorously tested before it can be said with certainty that the lfg tool is indeed working (and not just for few cases but well and truly working).

    Anyway on the topic of incentivizing the group finder to get people to use it, I say add an achievement for using it X amount of times across three to five tiers and maybe tack a dye color to it for full completion. Just a simple reward to encourage people to use it but not enough to make people feel pressured or left out.
    Edited by Fruitmass on April 10, 2015 11:57AM
    Beware all ye who log on for here there be typos...
  • pecheckler
    pecheckler
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    This is one of those topics that needs an entire developer bloc article because it covers both non- working game mechanics and change to what is now established player behavior. That behavior clearly Gavin occurred after level scaling was introduced, which broke the group finder.
    End the tedious inventory management game.
  • NewBlacksmurf
    NewBlacksmurf
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    ✭✭✭✭✭
    Fruitmass wrote: »

    Gotcha...but FYI the tools isn't broken as ppl test it its that no one is using it. Just tell everyone that it's no longer broken cause it's not

    In all sincerity I would love to find out that the group tool is working. I'll scream it from the mountain tops if what your saying is true. It's just that I have a hard time believing that's the case.

    Now I agree that not everybody made the best use of the tool but it's hard to believe that so many people are experiencing the same problem simply because of user error.

    Up until October there were plenty of forum posts complaining about the efficiency of the lfg tool sure but it wasn't till patch 1.5.2 that posts about the tool actually being broken started popping up. The follow up patch 1.5.7 did acknowledge that there was indeed an issue with the grouping tool and supposedly fixed it.

    "UI
    Grouping Tools
    •Fixed an issue that was reducing the effectiveness of the Grouping Tool. This will address instances where there were a large number of player characters in the Tool that had not yet been matched into a group."

    However it seems that the fix did not actually work (or at least not fully) as people continued to report issues with the tool.

    Since patch 1.5.7 there has been little to no response from ZOS as to whether or not the tool is actually bugged or working as intended. However inquiries into the matter with CS are generally met with the response that there is indeed a known issue with the lfg tool that is being looked into.

    Now I know that people are testing the tool from time to time to see if it works. I do myself. There are days I'll queue as soon as I log on and leave it running till I log out, which can be 7 or 8 hours at a time, with no success. This might be a case of really bad luck, or something more sinister. I really don't know, but it's unlikely that in all that time not even one other person has queued in as well.

    Some people have stated they've managed to form groups, which suggests it's working in some capacity. However There are a lot of variables that have to be considered and tested before anybody can say for certain if the group tool is or isn't bugged.

    For one your gonna need a lot of people queuing into the tool to see if anybody actually gets a group. Then we'd need to know what dungeons they queued for. What times did they queue in (prime time or off hours)? On which server? What role(s) they selected. What faction they're in. What level and class they are. Whether they queued in for a normal or veteran dungeon. If they found a group, how long did it take? If they didn't how long did they wait? Is it the same couple of people forming groups or is it random? Then there's each individual dungeons themselves. You'd have to do a systematic test of each dungeon with everybody queuing for that specific dungeon to see who does and doesn't form groups. Then have everybody pick random dungeons and see if any groups form. Then if groups do form, it need to be seen if it can be done consistently. And So on and so forth.

    This is something that need to be rigorously tested before it can be said with certainty that the lfg tool is indeed working (and not just for few cases but well and truly working).

    Anyway on the topic of incentivizing the group finder to get people to use it, I say add an achievement for using it X amount of times across three to five tiers and maybe tack a dye color to it for full completion. Just a simple reward to encourage people to use it but not enough to make people feel pressured or left out.

    I don't know how else to share this...but I've confirmed, its working.
    not working = the community has told everyone its not so people stopped using it. (There was an issue in the past but not now)
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • NewBlacksmurf
    NewBlacksmurf
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    it's not broken just people don't know how to use it ( not selecting a role) or aren't using it because people claim it's broken.

    exactly
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • NewBlacksmurf
    NewBlacksmurf
    ✭✭✭✭✭
    ✭✭✭✭✭
    AH93 wrote: »
    I'm not going to say definitively whether the tool is broken (as in bugged and defective) or not, because I don't know. I've played since launch, have multiple veteran characters that have all done the group dungeons and never used it, relying instead on my contact list, guild and zone chat. I can however explain why I don't use it.

    The group finder desperately needs a revamp. Firstly, it should open up a window that contains a list of groups looking for more players and players looking for groups, which can be sorted by class, role, rank/level, and achievement. When a player gets an invitation from a group or another player, I should be able to check their class, roles, ranks and achievements and be able to request to chat.

    I should be able to restrict the search to only show me V14 Templar healers who have done Veteran DSA for instance or show only groups with players having the veteran dungeon hardmode achievement (including 'all players', or 'any players') for that day's pledge, etc.

    When placing myself as available for groups, I should also get the option to queue in any alts I have. I might be running a dungeon with my DK but should be able to place my Templar as looking for a group. And I should similarly be able to queue my other-faction characters as well and get notified when they receive a group invitation. So if I'm deconstructing loot on my crafter in DC and my AD sorcerer gets an invitation, I can quickly re-log to accept.

    These are all the conveniences I currently have when I rely on zone, contact list and guild chat for grouping. Any tool that doesn't include these will therefore always be inferior.

    Looking for a group through zone or guild chat, I can glance at players interested, ask them about their experience and/or judge them on reputation and make a choice. I can pre-determine whether my pledge is going to be a quick 10 minute run with DDs doing a 30k dps or an arduous struggle with inexperienced players I'm happy to help or coach. The LFG tool takes away my right to choose.

    There should be no further incentives beyond convenience for its use - making me queue up and do dungeons with strangers that may or may not have skill and experience I'm comfortable with, just to get a little closer to my CP goal for the day is a terrible idea. As is the idea of making a pre-formed group use the system, adding another layer of delay in getting their dungeon started - no thank you. I want to get playing not going through red-tape to get XP-stamps for the day.

    People will use it if it is a convenience but as long as it is more restrictive, has less options and takes away control from users, they will not.

    I have to agree with this, if they revamp the current system and introduce all of this and actually make it work. It would be extremely useful and I think a lot more people would use it.

    lets start with using it tho and suggesting to others to use it since we know its not broken
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • Merlin13KAGL
    Merlin13KAGL
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    What I'd like along with LFG filtering currently in place is the ability to +1/-1 those you play with.

    This could show out of how many 'votes' right away whether you're worth your salt.

    Each player could have the option to disable this, of course (from others' view).

    So many cringe at the idea of the LFG tool due to bad experiences in the past. Character level and role is often not enough. It would show quickly the experienced from the less experienced, and would show (from other peoples' input) that you're ready for the content you're actually looking for, or at least on a similar level to those that would group with you.

    In advance, I'm not trying to exclude anyone here - this would quickly allow those still working on content to find others the same, and, unfortunately for some, would also show some of those that cranked out their character/class without truly being able to play it.
    Just because you don't like the way something is doesn't necessarily make it wrong...

    Earn it.

    IRL'ing for a while for assorted reasons, in forum, and in game.
    I am neither warm, nor fuzzy...
    Probably has checkbox on Customer Service profile that say High Aggro, 99% immunity to BS
  • Fruitmass
    Fruitmass
    ✭✭✭✭
    Fruitmass wrote: »

    Gotcha...but FYI the tools isn't broken as ppl test it its that no one is using it. Just tell everyone that it's no longer broken cause it's not

    In all sincerity I would love to find out that the group tool is working. I'll scream it from the mountain tops if what your saying is true. It's just that I have a hard time believing that's the case.

    Now I agree that not everybody made the best use of the tool but it's hard to believe that so many people are experiencing the same problem simply because of user error.

    Up until October there were plenty of forum posts complaining about the efficiency of the lfg tool sure but it wasn't till patch 1.5.2 that posts about the tool actually being broken started popping up. The follow up patch 1.5.7 did acknowledge that there was indeed an issue with the grouping tool and supposedly fixed it.

    "UI
    Grouping Tools
    •Fixed an issue that was reducing the effectiveness of the Grouping Tool. This will address instances where there were a large number of player characters in the Tool that had not yet been matched into a group."

    However it seems that the fix did not actually work (or at least not fully) as people continued to report issues with the tool.

    Since patch 1.5.7 there has been little to no response from ZOS as to whether or not the tool is actually bugged or working as intended. However inquiries into the matter with CS are generally met with the response that there is indeed a known issue with the lfg tool that is being looked into.

    Now I know that people are testing the tool from time to time to see if it works. I do myself. There are days I'll queue as soon as I log on and leave it running till I log out, which can be 7 or 8 hours at a time, with no success. This might be a case of really bad luck, or something more sinister. I really don't know, but it's unlikely that in all that time not even one other person has queued in as well.

    Some people have stated they've managed to form groups, which suggests it's working in some capacity. However There are a lot of variables that have to be considered and tested before anybody can say for certain if the group tool is or isn't bugged.

    For one your gonna need a lot of people queuing into the tool to see if anybody actually gets a group. Then we'd need to know what dungeons they queued for. What times did they queue in (prime time or off hours)? On which server? What role(s) they selected. What faction they're in. What level and class they are. Whether they queued in for a normal or veteran dungeon. If they found a group, how long did it take? If they didn't how long did they wait? Is it the same couple of people forming groups or is it random? Then there's each individual dungeons themselves. You'd have to do a systematic test of each dungeon with everybody queuing for that specific dungeon to see who does and doesn't form groups. Then have everybody pick random dungeons and see if any groups form. Then if groups do form, it need to be seen if it can be done consistently. And So on and so forth.

    This is something that need to be rigorously tested before it can be said with certainty that the lfg tool is indeed working (and not just for few cases but well and truly working).

    Anyway on the topic of incentivizing the group finder to get people to use it, I say add an achievement for using it X amount of times across three to five tiers and maybe tack a dye color to it for full completion. Just a simple reward to encourage people to use it but not enough to make people feel pressured or left out.

    I don't know how else to share this...but I've confirmed, its working.
    not working = the community has told everyone its not so people stopped using it. (There was an issue in the past but not now)

    I have no reason to doubt you. It's just that for better or worse the burden of proof falls on you. If you want convince people that the grouping tool is working you need to do more than simply say it works. Video footage, screen shots, testimonials, etc, you have to show something concrete.

    You also have to show that you covered a fairly decent number of variables (and there are a lot of them) and you have to show that it works for a fairly large sample size. Two or three dozen people doesn't cover it. We're talking several hundred people testing different contingencies and getting consistent results.

    Please don't think I'm being a jerk about this. I don't mean to come off as antagonistic or condescending, that's not my intention. My point is simply that a few successes here and there doesn't necessarily mean there isn't an issue. There's so much to cover that it's hard to accept that a smattering of random trials with a handful of people proves definitively that the feature is working. However if it is working you've got have something you can show in order to be able to prove it beyond a reasonable doubt. Other wise it's gonna be really hard to change people's minds.

    And it would go a long way to helping sort out the issue if ZOS would weigh in on the situation.
    Edited by Fruitmass on April 10, 2015 3:47PM
    Beware all ye who log on for here there be typos...
  • Xjcon
    Xjcon
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    So many walls of text just to say you would like a incentive for using the lfg tool. I doubt this is going to happen, sorry.
    Briza Do'urdenx V16 Dunmer DK
    Jcon V16 Orc DK
    Vierna Do'urdenx V16 Bosmer NB
    Jarlaxle Baenrex V16 Dunmer NB
  • Varicite
    Varicite
    ✭✭✭✭✭
    Fruitmass wrote: »
    There are days I'll queue as soon as I log on and leave it running till I log out, which can be 7 or 8 hours at a time, with no success. This might be a case of really bad luck, or something more sinister. I really don't know, but it's unlikely that in all that time not even one other person has queued in as well.

    This has been my exact experience w/ the group tool all week.

    Not only have I not gotten any groups for the 18 hours that I tested it, but I did not get a single other person to join my group through the tool in that entire time. Levels 15-40, all dungeons.

    There are a lot of people playing through the lowbie zones and doing dungeons, I still find it hard to believe that not ONE other person in that entire level range used the group tool in 18 hours.
  • lujate
    lujate
    I've successfully used the LFG twice this week for lowbie dungeons. The first queue took about 5-10 minutes. The second took 1-2 minutes.
  • Varicite
    Varicite
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    lujate wrote: »
    I've successfully used the LFG twice this week for lowbie dungeons. The first queue took about 5-10 minutes. The second took 1-2 minutes.

    Testing again, queuing lv35 all dungeons. 1:47 pm.

    Will see if I get even 1 other person in the next 4-5 hours, which is MORE than reasonable.
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