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eso encountered a fatal error. (Error 11)
My friend gets this error when she tries to click the play button in launcher.
====================================================================
eso encountered a fatal error. (Error 11)
Description: Client Fatal Error
====================================================================
[reporter]
version = 0.01
[extra]
ProductName = eso
Version = eso.live.1.0.0.727772
branch = live
client.executablebits = 32
client.mode = startup
client.renderertype = D3D11
client.session_start_timestamp = 2015-01-30T17:28:22.632Z
client.timestamp = 2015-01-30T17:28:23.098Z -frme 1-
computer.name = JULIA-KOMPUTER
computer.user = Julia
cpu.arch = 0
cpu.count = 4
cpu.level = 6
cpu.type = 586
data.depotid = 4000
data.dir = C:/Program Files (x86)/Zenimax Online/The Elder Scrolls Online
data.syncm = databuild
data.version = 0.win.0.live.1103452
exe.buildnum = 727772
exe.opt = release
exe.reltype = public
exe.type = client
fe.code = 11
fe.descrip = Client Fatal Error
gfx.description = 9.18.13.4725
gfx.deviceid = 358.-967699379.9
gfx.driver = Intel(R) HD Graphics 4000
gfx.vendorid = 32902
mem.physical = 3877
os.osbits = 64
os.platform = windows
os.version = 6.1.7601.Service Pack 1
ptime = 0
reportfield.ver = 3
version.major = 1
version.patch = 0
version.subpatch = 0
I'll also post a screen of her computer specs.
Could someone help me fix this ?