Scarletblaze wrote: »Without our consent, we all paid a subscription for a Beta quality game. Please refund our money for the past year. You failed to fully inform the public of your intentions and you failed to deliver on your promises.
Full refund is the very least you guys could do.
jasonquigley646_ESO wrote: »The butthurt is REAL!!! Demanding a full refund....thats cute! Whats next...class action lawsuit? Tell you what, you press charges on the hooded mysterious game developer that tied you up, dragged you to your game store, forced you to pay the cashier for the game, then forced you to put your credit card number into their database, and then checked up on you every month with a weapon pointed at you and made sure you stayed subscribed for the entire year. Show me proof of that person behind bars and I'll freakin pay you pathetic sub fee if you promise to never again taint any MMO with your presence for the rest of your life. #chumpchange
corpse_run wrote: »corpse_run wrote: »The amount of entitlement in today's society amazes me. They made a business decision to change payment model. That is their right and it entitles you to nothing. Nada. Zip. Zilch.
The original 'contract' (it is not really a contract but that is a good word for it) between you (the player) and Zenimax was that they would provide the game, occasional updates and access to the servers for the price of the initial game purchase and $15 a month. They did exactly that. That is all they need to do.
They are now changing the business model for the future. That has no effect at all on prior subscriptions. Those have all been fulfilled and they provided exactly what they said they were going to provide.
Your choice is now whether to continue playing or not. They have no further commitment to you unless you do. Quit being entitled pricks.
Are you really calling people "entitled pricks", while defending B2P model & cash shop?
What would you call those people who want to play a game, but not pay a dime for future updates (other people will have to do that for them)? Or the credit card warriors that think they deserve extra stuff because they can come up with $$$?
Hypocrisy is strong in this thread
I would call the people who want to play the game but don't want to pay a dime for future updates s@#t out of luck. Not going to happen, whether it is B2P or sub, you have to pay.
The so-called 'credit card warriors' are also entitled pricks but it also looks like they are s@#t out of luck because, at the moment, it doesn't look like its going to be P2W. I am fine with fluff items in the cash shop, potions that are not as good as the ones crafters make in the cash shop and similar items.
If they decide to go P2W, I am out but that is my decision and does not entitle me to anything. I am not an entitled prick that way.
corpse_run wrote: »corpse_run wrote: »The amount of entitlement in today's society amazes me. They made a business decision to change payment model. That is their right and it entitles you to nothing. Nada. Zip. Zilch.
The original 'contract' (it is not really a contract but that is a good word for it) between you (the player) and Zenimax was that they would provide the game, occasional updates and access to the servers for the price of the initial game purchase and $15 a month. They did exactly that. That is all they need to do.
They are now changing the business model for the future. That has no effect at all on prior subscriptions. Those have all been fulfilled and they provided exactly what they said they were going to provide.
Your choice is now whether to continue playing or not. They have no further commitment to you unless you do. Quit being entitled pricks.
Are you really calling people "entitled pricks", while defending B2P model & cash shop?
What would you call those people who want to play a game, but not pay a dime for future updates (other people will have to do that for them)? Or the credit card warriors that think they deserve extra stuff because they can come up with $$$?
Hypocrisy is strong in this thread
I would call the people who want to play the game but don't want to pay a dime for future updates s@#t out of luck. Not going to happen, whether it is B2P or sub, you have to pay.
The so-called 'credit card warriors' are also entitled pricks but it also looks like they are s@#t out of luck because, at the moment, it doesn't look like its going to be P2W. I am fine with fluff items in the cash shop, potions that are not as good as the ones crafters make in the cash shop and similar items.
If they decide to go P2W, I am out but that is my decision and does not entitle me to anything. I am not an entitled prick that way.
What do you think will happen to cash shop or content update frequency, once box sales start falling (happens to every single aging game)? Just a question
So let me make sure I get this. You believed the game was beta quality. You paid the subscription. Now they are offering a no sub higher content game with what looks like some really fun new places/aspects down the road and that's the line in the sand for you?
Just think of it this way. Nothing is changing. You pay your sub same as always. Eso is still giving you all the content you wanted to get. But now your getting an allowance and shiny objects to spend it on for free. No chores. O_O
Will there maybe be some turds, sure. But there's already some turds so at least we will also get some new people to keep the game interesting. Hopefully.
So let me make sure I get this. You believed the game was beta quality. You paid the subscription. Now they are offering a no sub higher content game with what looks like some really fun new places/aspects down the road and that's the line in the sand for you?
Just think of it this way. Nothing is changing. You pay your sub same as always. Eso is still giving you all the content you wanted to get. But now your getting an allowance and shiny objects to spend it on for free. No chores. O_O
Will there maybe be some turds, sure. But there's already some turds so at least we will also get some new people to keep the game interesting. Hopefully.
I wish I had your naivety... That would make life seem so simple and save me from many grey hair
They are not offering a "higher content game", they are offering a game with even less content updates (as is with every B2P game), just wait and see (I tend to be right about things).
Second, the interesting places they showed? Those were made by our subscriptions, and apparently left unreleased to nickle & dime them later as purchasable DLC.
Disgusting, almost like "Day 1 DLC".
I'm willing to wager Imperial City was ready half a year ago, but they didn't want to release it to reap maximum financial benefit after going B2P.
Utterly disgusting.
And lastly, you are not getting shiny objects for "free", be prepared to pay for anything from costumes to gear boxes/boosters (it will get more & more obtrusive as box sales fall), that are not included with the "subcription".
corpse_run wrote: »So let me make sure I get this. You believed the game was beta quality. You paid the subscription. Now they are offering a no sub higher content game with what looks like some really fun new places/aspects down the road and that's the line in the sand for you?
Just think of it this way. Nothing is changing. You pay your sub same as always. Eso is still giving you all the content you wanted to get. But now your getting an allowance and shiny objects to spend it on for free. No chores. O_O
Will there maybe be some turds, sure. But there's already some turds so at least we will also get some new people to keep the game interesting. Hopefully.
I wish I had your naivety... That would make life seem so simple and save me from many grey hair
They are not offering a "higher content game", they are offering a game with even less content updates (as is with every B2P game), just wait and see (I tend to be right about things).
Second, the interesting places they showed? Those were made by our subscriptions, and apparently left unreleased to nickle & dime them later as purchasable DLC.
Disgusting, almost like "Day 1 DLC".
I'm willing to wager Imperial City was ready half a year ago, but they didn't want to release it to reap maximum financial benefit after going B2P.
Utterly disgusting.
And lastly, you are not getting shiny objects for "free", be prepared to pay for anything from costumes to gear boxes/boosters (it will get more & more obtrusive as box sales fall), that are not included with the "subcription".
DLC is included with the subscription. If you sub, you do not pay extra for the DLC. If they change this I, and many others, will leave. But they are pretty clear that DLC is included with the sub.
Again, I have no problems with the cash shop as it stands currently. If they change it and add P2W stuff, I will leave. But it is not sounding P2W thus far.
Really, I am just thankful that it is B2P and not F2P. F2P is horrible because the cash shop is normally even more intrusive. Also, F2P ends up allowing a bunch of *** to create accounts and troll in-game with no intention of staying or contributing to the community. B2P puts a barrier on that.
Would I have rather it stayed as sub? Yeah, probably but the topic of this thread is not whether B2P, F2P or sub is better. The topic of this thread is whether or not we are entitled to refunds and we are not. Not by any stretch of the imagination.
So you went to watch a movie in the theater and now that some time later it's on tv for free you want the movie theater to give you your money back? Right, good luck with that.
Scarletblaze wrote: »I would appreciate it if ZoS would respond to this simple request.
Analogy time:
An fund promises you a safe, long term investment. You take the offer and keep steadily depositing money in it.
Suddenly, the fund goes back on its promise & makes some high risk trades aiming for some quick money. You lose your money.
Some people would call this a scam.
Now replace the word "fund" with MMO and the word "money" with time.
So you went to watch a movie in the theater and now that some time later it's on tv for free you want the movie theater to give you your money back? Right, good luck with that.
How about going into a movie theater to see an exclusive movie that was promised never to be shown on TV, which gets shown on TV anyhow?
I'm sure people have got refunds for that kind of incidents, but yeah... ZOS isn't legally obliged to refund anyone and thus probably won't.
Still, atleast try to get your analogies right.
Analogy time:
An fund promises you a safe, long term investment. You take the offer and keep steadily depositing money in it.
Suddenly, the fund goes back on its promise & makes some high risk trades aiming for some quick money. You lose your money.
Some people would call this a scam.
Now replace the word "fund" with MMO and the word "money" with time.
Some people would call it a scam... but smart people would know there is no such thing as a "safe" investment.
now another analogy... you go to a restaurant, ate the entire meal, didn't say a word until you licked the plate clean... then after you start yelling at the chef that it was bad and demand a refund.
Some people would call this a scam, some would call these people cheap.. because the customer happily ate their food til it was all gone and still demand the refund afterwards.
corpse_run wrote: »
How about a better analogy:
You're Jewish & eat that meal, only to learn afterwards that it wasn't kosher (even though it was initially advertised as one).
Sigh... people and their analogies
Try to get them right, I'm getting tired of correcting them.
Analogy time:
An fund promises you a safe, long term investment. You take the offer and keep steadily depositing money in it.
Suddenly, the fund goes back on its promise & makes some high risk trades aiming for some quick money. You lose your money.
Some people would call this a scam.
Now replace the word "fund" with MMO and the word "money" with time.
Some people would call it a scam... but smart people would know there is no such thing as a "safe" investment.
As one of the "smart people", I will have to disagree
There are safe investments, otherwise I couldn't be sitting on my arse playing video games all day long.
now another analogy... you go to a restaurant, ate the entire meal, didn't say a word until you licked the plate clean... then after you start yelling at the chef that it was bad and demand a refund.
Some people would call this a scam, some would call these people cheap.. because the customer happily ate their food til it was all gone and still demand the refund afterwards.
now another analogy... you go to a restaurant, ate the entire meal, didn't say a word until you licked the plate clean... then after you start yelling at the chef that it was bad and demand a refund.
Some people would call this a scam, some would call these people cheap.. because the customer happily ate their food til it was all gone and still demand the refund afterwards.
How about a better analogy:
You're Jewish & eat that meal, only to learn afterwards that it wasn't kosher (even though it was initially advertised as one).
Sigh... people and their analogies
Try to get them right, I'm getting tired of correcting them.
"We have no current plans of changing our payment model"
"Subscription payment model enables us to steadily create content updates for you"
"We removed 6-month subscription, because they were the least popular"
(A couple days before this)
"We are are committed to remain open & honest about our future plans & policies"
How many times have you heard the following statements?
You can't sell a certain type of service, and then suddenly change that service entirely while making this kind of statements.
Analogy time:
An fund promises you a safe, long term investment. You take the offer and keep steadily depositing money in it.
Suddenly, the fund goes back on its promise & makes some high risk trades aiming for some quick money. You lose your money.
Some people would call this a scam.
Now replace the word "fund" with MMO and the word "money" with time.
Some people would call it a scam... but smart people would know there is no such thing as a "safe" investment.
As one of the "smart people", I will have to disagree
There are safe investments, otherwise I couldn't be sitting on my arse playing video games all day long.now another analogy... you go to a restaurant, ate the entire meal, didn't say a word until you licked the plate clean... then after you start yelling at the chef that it was bad and demand a refund.
Some people would call this a scam, some would call these people cheap.. because the customer happily ate their food til it was all gone and still demand the refund afterwards.
How about a better analogy:
You're Jewish & eat that meal, only to learn afterwards that it wasn't kosher (even though it was initially advertised as one).
Sigh... people and their analogies
Try to get them right, I'm getting tired of correcting them.
now another analogy... you go to a restaurant, ate the entire meal, didn't say a word until you licked the plate clean... then after you start yelling at the chef that it was bad and demand a refund.
Some people would call this a scam, some would call these people cheap.. because the customer happily ate their food til it was all gone and still demand the refund afterwards.
How about a better analogy:
You're Jewish & eat that meal, only to learn afterwards that it wasn't kosher (even though it was initially advertised as one).
Sigh... people and their analogies
Try to get them right, I'm getting tired of correcting them.
Feel free to prove they advertised they would never go Buy to Play. Cause with that analogy above, you are stating they falsely advertised the game.
now another analogy... you go to a restaurant, ate the entire meal, didn't say a word until you licked the plate clean... then after you start yelling at the chef that it was bad and demand a refund.
Some people would call this a scam, some would call these people cheap.. because the customer happily ate their food til it was all gone and still demand the refund afterwards.
How about a better analogy:
You're Jewish & eat that meal, only to learn afterwards that it wasn't kosher (even though it was initially advertised as one).
Sigh... people and their analogies
Try to get them right, I'm getting tired of correcting them.
Feel free to prove they advertised they would never go Buy to Play. Cause with that analogy above, you are stating they falsely advertised the game.
"We have no current plans of changing our payment model"
"Subscription payment model enables us to steadily create content updates for you"
"We removed 6-month subscription, because they were the least popular"
(A couple days before this)
"We are are committed to remain open & honest about our future plans & policies"
How many times have you heard the following statements?
You can't sell a certain type of service, and then suddenly change that service entirely while making this kind of statements.
Scarletblaze wrote: »Without our consent, we all paid a subscription for a Beta quality game. Please refund our money for the past year. You failed to fully inform the public of your intentions and you failed to deliver on your promises.
Full refund is the very least you guys could do.
Except you can't tell them what to do with your money, it's an investment in hopes they do what you want, not a promise they are going to fulfill your desires. You aren't buying a part of the company. What they player envisions is only the hopes of what we want to see, we can't force them to do anything, it's their product to do with as they envision. If that doesn't match up with your vision, you unsub and find a different company that matches your vision, or start your own company.
And linking a forum post about negative feedback doesn't prove anything, as a gamer you should know the loudest voices are the angry ones.
Except you can't tell them what to do with your money, it's an investment in hopes they do what you want, not a promise they are going to fulfill your desires. You aren't buying a part of the company. What they player envisions is only the hopes of what we want to see, we can't force them to do anything, it's their product to do with as they envision. If that doesn't match up with your vision, you unsub and find a different company that matches your vision, or start your own company.
Ever heard the saying "consumer is always right"? Most companies adhere to that, because it is the honest things to do.And linking a forum post about negative feedback doesn't prove anything, as a gamer you should know the loudest voices are the angry ones.
So you really expect majority (or even a significant part) of consumers to want B2P/F2P (it's not like they even asked us), and then wave away all evidence to the contrary?
I think this is what might be happening:
Except you can't tell them what to do with your money, it's an investment in hopes they do what you want, not a promise they are going to fulfill your desires. You aren't buying a part of the company. What they player envisions is only the hopes of what we want to see, we can't force them to do anything, it's their product to do with as they envision. If that doesn't match up with your vision, you unsub and find a different company that matches your vision, or start your own company.
Ever heard the saying "consumer is always right"? Most companies adhere to that, because it is the honest things to do.And linking a forum post about negative feedback doesn't prove anything, as a gamer you should know the loudest voices are the angry ones.
So you really expect majority (or even a significant part) of consumers to want B2P/F2P (it's not like they even asked us), and then wave away all evidence to the contrary?
I think this is what might be happening: