Help!

Farg151
Farg151
Soul Shriven
When the game starts , write error " stop work program eso". What to do?
  • Gyudan
    Gyudan
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    Did you have a functional game before or is this a new installation?

    Try contacting [support] for help.
    Wololo.
  • Farg151
    Farg151
    Soul Shriven
    No, this is the first time. After downloading the game started. Rebooted my PC and now the error . Name of the module with an error stackhash_0a9e
  • Gyudan
    Gyudan
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    Did you buy the game through steam, the official ESO store or another location?
    Did you launch the game using the default launcher and complete all the required updates?

    c8944a597a2a3f29deb6ea6c75b0f5b0.png
    This is the launcher.
    Wololo.
  • Farg151
    Farg151
    Soul Shriven
    vae6zsamob7j.png
    The game launched . Now, after the screen saver is loading . Long. A very long time .
    1.png 1.3M
  • C3N50R3D
    C3N50R3D
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    What Windows version are you running?
  • Farg151
    Farg151
    Soul Shriven
    win 7
  • C3N50R3D
    C3N50R3D
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    Try sfc /scannow from an admin command window. If you can launch the launcher after that try repair installation from the launcher under game options.
    Edited by C3N50R3D on December 29, 2014 4:28AM
  • Farg151
    Farg151
    Soul Shriven
    Through the launcher , a check of the game. It's okay. Did check through cmd. It did not help .
  • C3N50R3D
    C3N50R3D
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    Did you change any DEP settings? All your drivers and windows up to date? Any other error in your windows system or application event logs? Any exclamation points in device manager window? Please copy and paste the stackhash error from the windows event viewer.
  • Farg151
    Farg151
    Soul Shriven
    I turned off the DEP . Other errors occur. stackhash error anymore. Just loading it. Video updated driver . Everything else is too.
  • C3N50R3D
    C3N50R3D
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    There are two choices for DEP in the normal Windows dialog.
    1. Turn on DEP for essential Windows programs and services
    2. Turn on DEP for all programs and services except those I select.
    Which one did you select?
    If you chose #2 you must add an exception for ESO.exe and the launcher exe and likely other programs too if you get errors. It is preferred to choose #1

    What errors do you still have?
  • Farg151
    Farg151
    Soul Shriven
    DEP I turned off completely using the command line .
    Edited by Farg151 on December 29, 2014 5:15AM
  • C3N50R3D
    C3N50R3D
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    Ahhhh. bcdedit You know your way around then. :smile:
    What errors do you have now?
  • Farg151
    Farg151
    Soul Shriven
    Put the lowest setting and the game is loaded . Played very long. But if you put graphics Low => Minimum then again the eternal loading .
  • Farg151
    Farg151
    Soul Shriven
    When surfing on the lowest graphics settings the game is not loaded as I described above. Why so ?
    When switched to low - it works
  • C3N50R3D
    C3N50R3D
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    Post your computer specifications please. You may need more memory.
  • Farg151
    Farg151
    Soul Shriven
    My PC is suitable for the minimum system requirements for the game
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