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Account Game Status

Elebeth
Elebeth
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Greetings!

So I have a small problem that irks me.
I bought the physical imperial edition of the game (back during preorder days) and when it arrived I registered the standard game, imperial pack and explorers pack via the codes gotten in the box.
Two months after, the image portraying the imperial edition of the game (and the text above) changed to brown box and the text above states that now I have a standard edition of the game.
Well, it is no real problem since my billing history shows imperial purchase and in-game I still have all the perks of imperial edition, but that image and text of standard edition in my account annoys me.
Anyone else experiencing this problem? Is there a fix?

I brought up this issue in a ticket few months ago but since ticket was about something else, and I only mentioned existence of this problem, it never got addressed properly.
"I don't recall using teleportation, and yet there I was. Alone. Naked." Morrowind
  • ZOS_MichelleA
    ZOS_MichelleA
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    Hello there, Elebeth! As long as your account continues to have the Imperial Edition and Explorers Pack bonuses, and they show up under your billing history, you don't have to worry! The account website shows it as Standard Edition, regardless of the additional codes input. :)
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • Elebeth
    Elebeth
    ✭✭✭
    Hello there, Elebeth! As long as your account continues to have the Imperial Edition and Explorers Pack bonuses, and they show up under your billing history, you don't have to worry! The account website shows it as Standard Edition, regardless of the additional codes input. :)

    Whoa! That was fast! :D

    Yes, as I said, it doesn't worry me it just irks me.
    Especially since it showed the imperial edition picture and status and then changed to standard. Why the downgrade if it already showed correct image and status?
    "I don't recall using teleportation, and yet there I was. Alone. Naked." Morrowind
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