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ESO and Yosemite—better FPS, but frequent crashes.

lecarcajou_ESO
lecarcajou_ESO
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They say there's always something, and there is. After ESO's patch four, I experienced severe fps drops, which could be remedied by playing in windowed mode. It wasn't ideal, but an acceptable interim solution. With the arrival of Yosemite, decent frame rates are back in fullscreen mode, but now I'm experiencing frequent crashes—at least once per play session (on average 1-2 hours).

Has anyone else been having this issue?

My system in a nutshell: 27" iMac, 3.4 GHz Core i7, 8 GB 1600 MHz DDR3, NVIDIA GeForce GTX 680MX 2048 MB, running OS 10.10
Edited by lecarcajou_ESO on October 23, 2014 5:37PM
"Morally Decentralized."
  • Calmyron
    Calmyron
    My FPS is down with spikes in the single digits. And the Mac event flood is killing the enjoyment of the game.
  • lecarcajou_ESO
    lecarcajou_ESO
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    Mac event flood? What's that?
    "Morally Decentralized."
  • bigbaddaboom0
    Yeah. Crashes are way up on my Mac after the last patch. Especially in Cyrodiil. I have 4 or 5 per night, with around 2 hours play time. I was having maybe 1 per night before the patch.
  • Suntzu1414
    i have a macbook pro (2014) - 2.3GHz i7 w/8GB memorty & Intel HD graphic 4000.

    I have to say...i found the same solution (without previously seeing this thread).

    Previously, i put ESO in window mode, and it "significantly improve FPS". When i mentioned this to ESO support staff... their response was --- "of course, it requires less screen space...". I was wondering WHY they didn't mention this previously. After repeat complaints...

    Now, I'm getting sever spikes, -- the games goes from FINE to CRASH, for no apparent reason. Like crafting today---wtf.

    at least now, I'm not alone :)

    ST
    DC - NB VR15 - Khajit - DW / S+B / Bow
    DC - NB VR 15 - Wood Elf - S+B / Resto
    DC - TP VR 15 - Brenton - Resto / Dual Wield
    DC - SC VR 12 - High Elf - Desto / Dual Wield
    EP - TP VR 5 - Nord - 2hd / 2hd
    EP - DK 20 - Imperial - S+B / Desto / Bow
  • KhajitFurTrader
    KhajitFurTrader
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    In a recent article, German Mac magazine Mac & i reported about graphics problems with dual graphics cards in MacBook Pros (especially in the 2012 model) and OS X 10.10 Yosemite, based on a lengthy thread in the Apple support forums. The article implies that any Mac with dual GCs (e.g. the latest Retina iMac) might be potentially affected.

    The gist is to disable graphics card switching: in Apple Menu > System Preferences... > Energy Saver uncheck the option Automatic graphics switching. This will of course be detrimental to battery life in mobile Macs, but when gaming this shouldn't be an issue, as this is usually done on grid power anyway.
  • lecarcajou_ESO
    lecarcajou_ESO
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    Well, I'm on an iMac, so Energy Saver settings (at least battery-related ones) are not relevant. But I do notice that I have fewer crashes after disabling most of my add-ons... except for SkyShards.
    Edited by lecarcajou_ESO on November 7, 2014 4:13AM
    "Morally Decentralized."
  • Windshadow_ESO
    Windshadow_ESO
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    i don't think the 5K iMac has any sort of dual graphics chipset
    this is what about this mac shows for mine (that said i have not yet tried hooking up an extra monitor)
    e2idytb2fl79.png
  • chris.dillman
    chris.dillman
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    Suntzu1414,

    Running ESO in windowed mode should not give it "significantly improve FPS".
    A window 90% the size of the screen should get a small boost at best.

    You should see the FPS go up as you make the window smaller and smaller.

    Now in the ESO's graphics settings you can always change the screen resolution. This will have the same speed up effect as running in a window.

    Can you /fps and give post some numbers of what you are actually seeing?

    >i have a macbook pro (2014) - 2.3GHz i7 w/8GB memorty & Intel HD graphic 4000.

    Is this a 15" MBP Retina?
    The first Gen all have 2 GPUS.
    The 4000 is the low power GPU.

    The 13" MBO-R has a 4000.

    There was an Apple bug a year or so back where the High Speed GPU stopped turning on. Resetting PRAM etc would fix that.

    If you have 2 GPU you can tell which one is running by….
    Run ESO, switch to windowed mode, chose About this mac in the finder.
    ( this should works on 10.8 or better )
    You have to bring up the about box after you run ESO or any OpenGL app.
    -- ESO -- Lead Mac Programmer...
    Staff Post
  • creme-delacreme
    When you say "crash", what exactly do you mean? With Update 5, I experience the game just completely disappearing in one nano sec….gone. like I've never even opened the app. no error, nothing. I'm on an older iMac and have separate threads going for both Update 4 and Update 5.
  • lecarcajou_ESO
    lecarcajou_ESO
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    My ESO crashes usually involve a brief lockup of the game. The screen is typically still frozen when the error report panel pops up, but disappears shortly after.
    "Morally Decentralized."
  • chrisfowler99
    I've been experiencing two different types of crashes with update 5 on Yosemite.

    1) Lockup/crash, black screen, Zos bug report tool pops up.

    2) Complete crash, app closes, Apple bug report tool pops up.

    The former happens about once every hour or two. The latter about once a day or so.

    This is much more frequent in Update 5 than in Update 4, not that Update 4 was the most stable thing ever.

    I see it happen most of the time when I do one of two things:

    1) Use a wayshrine

    2) Talk to a merchant or banker

    I don't recall seeing it on typical screen loads or when talking to non-merchant/banker NPCs.
  • Suntzu1414
    I completely understand and agree with the original post.

    THERE IS SOMETHING WRONG, since Yosemite.
    The funny part... my bug menu (in game), is bugged -- and won't let me report bugs.

    even typing (/bug) with no add-ons. Doesn't work.

    I've had two serious system crashes, during Undaughted Pledges.
    That have left my guildies high and dry...I've additionally experience 6 other crashes.

    This has only started since Yosemite (to be fair Update 5 happen around the same time). I have reported bugs (4x) on-site (since on-line is no longer an option) and haven't heard back, yet.

    For your kind review.
    ST
    DC - NB VR15 - Khajit - DW / S+B / Bow
    DC - NB VR 15 - Wood Elf - S+B / Resto
    DC - TP VR 15 - Brenton - Resto / Dual Wield
    DC - SC VR 12 - High Elf - Desto / Dual Wield
    EP - TP VR 5 - Nord - 2hd / 2hd
    EP - DK 20 - Imperial - S+B / Desto / Bow
  • lecarcajou_ESO
    lecarcajou_ESO
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    Ok. Two crashes within less than five minutes? There's no need for this to happen. You know how many times WoW crashed on my Mac, or GW2? I don't know either—because I can't remember it ever happening. Even Rift ran more reliably than this, and that was on Crossover, for crying out loud. I tried hard to love you, ESO, but you're like that pretty girl who is absolutely, irreparably mental. We are done here.
    Edited by lecarcajou_ESO on November 12, 2014 5:44AM
    "Morally Decentralized."
  • lecarcajou_ESO
    lecarcajou_ESO
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    The crashes just go on. Here's the most recent crash log—generated after less than 10 mins of playing. I'm not sure if I'm interpreting all of this data correctly, but the character listed in the original report was not the one I was playing when the crash occurred—nor was I in Auridon, but in Deshaan.

    Also, my system again:

    27" iMac, 3.4 GHz Core i7, 8 GB 1600 MHz DDR3, NVIDIA GeForce GTX 680MX 2048 MB, running OS 10.10


    [reporter]
    version = 0.01


    [extra]
    ProductName = eso
    Version = eso.live.1.5.2.1076342
    char.account = XXXXXX
    char.alliance = 1
    char.name = XXXXXXX
    client.executablebits = 32
    client.mode = inworld
    client.renderertype = OPENGL
    client.session_start_timestamp = 2014-11-09T03:23:42.332Z
    client.time_since_load = 510
    client.timestamp = 2014-11-09T03:33:43.878Z -frme 20490-
    client.uptime = 601.6
    computer.name = XXXXXX
    computer.user = XXXXXX
    cpu.count = 4
    data.depotid = 4000
    data.dir = /Applications/Games/Launcher.app/game_mac/pubplayerclient/eso.a
    data.syncm = databuild
    data.version = 0.win.0.live.1076342
    exe.buildnum = 1076342
    exe.opt = release
    exe.reltype = public
    exe.type = client
    gfx.description = NVIDIA GeForce GTX 680MX OpenGL Engine
    gfx.deviceid = 0.0.0
    gfx.driver = 2.1 NVIDIA-10.0.43 310.41.05f01
    gfx.vendorid = 0
    globby.address = 198.20.200.25
    globby.port = 24503
    loc.wloc = 233 219681 10694 411852 346.53
    loc.world = Auridon
    loc.worldid = 233
    loc.zone = Auridon
    login.address = 198.20.200.25
    mem.current = 1673
    mem.peak = 1705
    mem.physical = 8192
    os.platform = mac
    os.version = 14A389
    realm.depotid = 0
    realm.id = 4000
    realm.name = NA Megaserver
    reportfield.ver = 3
    Edited by lecarcajou_ESO on November 16, 2014 4:33AM
    "Morally Decentralized."
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