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https://forums.elderscrollsonline.com/en/discussion/684716
[Urgent] Devs, we can't install the game..
For a few days now, people have been completely unable to install their game at all. -Please- look at the two threads made about this and don't tell us to reinstall or redownload and such, I can assure you we've all tried this and it doesn't work.
There's a problem with the patch files on the EU branch, please look into this..
Thread number 1Thread number 2