[BUG] - Massive lag and stuttering since 1.4 patch ...

kwisatz · September 2014

Same here, no FPS drop (90 or above without sync), stuttering since patch, especially when hitting a mob and when he dies, and ocasionally freezes and considerable skill lag.

EU server
i7
16GB ram
nVidia GTX770
SSD running Win7 and ESO
Only use the launcher for patches

Usually playing in ultra

CRL1988UK · September 2014

Hi,

I have also been experiencing stuttering since the last patch. Seems to be worst where there are lots of other players - I am only playing PVE at the moment so this is in the cities. In the open where there are few players it does not seem so bad. I have been playing ESO for a few Months and it has always run smoothly until this new patch.

My system is a i7 960 3.2 GHZ with SSD, 12GB RAM and fitted with a single GTX 780. I tried some of the suggestions on this thread including updating to the 340.52 driver but that did not make a difference.

I am playing on the EU server.

I hope this problem can be solved soon as the stuttering spoils the game play.

Martinus72 · September 2014

Is it me or all of these problems have occurred on Nvidia cards? On my Radeon, which is 4 years old the game never been running so smoothly as after this update.

ers101284b14_ESO · September 2014

Martinus72 wrote: »

Is it me or all of these problems have occurred on Nvidia cards? On my Radeon, which is 4 years old the game never been running so smoothly as after this update.

Mine is a Radeon HD 7870. So no its not just Nvidia. But this is the first time it's happened to me.

Vahrokh · September 2014

Martinus72 wrote: »

Is it me or all of these problems have occurred on Nvidia cards? On my Radeon, which is 4 years old the game never been running so smoothly as after this update.

My PC is not new, nor a top gaming rig but it's well built. I have a nVidia 570 (far from top or new!) with everything turned to maximum, loads of add-ons yet I get absolutely no lag anywhere including in PvP and trials.

Edit: one thing I have noticed: the patcher tends to produce abusively fragmented game data files, this can slow down maps load times for those with traditional hard disks. Always defrag the game directory after a patch, it helps a lot (up to 4X load time reduction).

rophez_ESO · September 2014

I've been having this problem prior to 1.4, but it is worse since 1.4, so I'll add my anecdotal evidence to the pile:

Since about May I've been having this problem intermittently. I'll be playing my character and everything seems to be going smoothly when an ability sound effect or combat sound effect will have a stutter sound. No big deal, except after that initial stutter, I start to get more stutters, and I begin to lose FPS gradually until I have to actually reboot my computer. I can't tie down what causes it or find a pattern. Sometimes after a reboot, I'm good for many hours. Sometimes, after a fresh boot, the problem starts almost immediately.

I've played other games during this time frame, and not experienced any problems (SLI and non-SLI.) I never run into this sort of trouble, even after days of uptime, unless I'm specifically playing ESO.

Any advice would be appreciated.

My system:
2x Geforce gtx 670 in SLI (running most current drivers)
Intel i7 3770k
16 GB Ram
Sound Blaster ZX SBX PCIE (I actually installed this after the problem started, because I thought maybe my MB's onboard sound chip was cheap/failing.)
Game is on an SSD (forget the brand)
Running Windows 7 on a separate SSD(all updates)

oldskool2485 · September 2014

Forgive my ignorance, but how would disabling GPU acceleration in a web browser help ESO?

Sindala · September 2014

Happened to me yesterday for about 5 mins. I was knocked over in battle and froze lying down but I could move around (still lying down) no other mobs or chars moved, couldn't do anything but move around until I did a hard reset of the game....where I appeared where I had originally been knocked down. EU server

SirAndy · September 2014

oldskool2485 wrote: »

Forgive my ignorance, but how would disabling GPU acceleration in a web browser help ESO?

My guess is they're using a .NET based HTTP wrapper to talk to their servers in which case your IE browser settings could impact that functionality.

oldspook619 · September 2014

I haven't noticed any lag or stuttering. I have an ssd, gtx780ti. setting ultra-high

twev · September 2014

Martinus72 wrote: »

Is it me or all of these problems have occurred on Nvidia cards? On my Radeon, which is 4 years old the game never been running so smoothly as after this update.

Must just be you, I've already posted in some of these threads - as have others with Radeons- that my R9-270 doesn't save me from the random lag that happens while alone or standing still while stuck on a hole, or getting ambushed while stuck in a lagbubble.

oldskool2485 · September 2014

SirAndy wrote: »

oldskool2485 wrote: »

Forgive my ignorance, but how would disabling GPU acceleration in a web browser help ESO?

My guess is they're using a .NET based HTTP wrapper to talk to their servers in which case your IE browser settings could impact that functionality.

Ah, I see. So is this Internet Explorer only or should I disable in Chrome too?

kwisatz · September 2014

Disabling hardware acceleration did nothing for me. For moments stuttering and freezes are getting worse, almost unplayable.

Hoping the scheduled maintenance is going to fixe that issue.

spoqster · September 2014

My game performance went down as well by 10-20 fps. I have set everything to minimum, except or sub-sampling and texture quality which are at medium. In group dungeons I have to set the sub-sampling quality to low in order to be able to play at 30 fps. I play on the EU server. And I am using a Mac.

global_gbb16_ESO · September 2014

Just to re-iterate, in addition to the huge video performance hit - the lag at the moment is making this game near unplayable. Today we are talking about 30-50 second lag spikes which invariably means you end up dead if in mid battle. Before someone asks, the chat log is spammed with "LAG??!" every time it happens so it is not just me.

Video performance aside, since the server move the general latency/response is absolutely unacceptable for a premium rate game and I would even question the worth of a F2P game if the response was at this type of shoddy level.

I don't know why you moved the server to Germany (most players?) but this is rapidly dampening my enjoyment of the game that I have been paying for since day 1 so I sincerely hope you get these issues fixed - and quickly. Plenty of other premium games out there providing a better service in terms of availability and latency (lack of).

global_gbb16_ESO · September 2014

SirAndy wrote: »

oldskool2485 wrote: »

Forgive my ignorance, but how would disabling GPU acceleration in a web browser help ESO?

My guess is they're using a .NET based HTTP wrapper to talk to their servers in which case your IE browser settings could impact that functionality.

That is the biggest load of rubbish I have ever read. The GPU performance settings are intrinsic to the browser not HTTP request/response wrappers for heaven's sake. Stop making things up, let the developers sort it out.

SirAndy · September 2014

global_gbb16_ESO wrote: »

SirAndy wrote: »

oldskool2485 wrote: »

Forgive my ignorance, but how would disabling GPU acceleration in a web browser help ESO?

My guess is they're using a .NET based HTTP wrapper to talk to their servers in which case your IE browser settings could impact that functionality.

That is the biggest load of rubbish I have ever read. The GPU performance settings are intrinsic to the browser not HTTP request/response wrappers for heaven's sake. Stop making things up, let the developers sort it out.

Oh really? I am a developer...

If you had done any sort of research on the subject, you would know that ESO uses a HTTP based protocol to exchange data between the game client and the servers. And problems with the GPU hardware acceleration settings *can* cause additional client/server lag in the underlying driver.

I would suggest that next time you feel like spouting "rubbish" you might want to eduficatefy yourself beforehand.

Eve_Knight · September 2014

Thankfully, I haven't noticed any net lag issues the last couple of days. As for FPS, I've been happy with that since (a long time ago) I realized their V sync works extremely poorly and is best left off.

global_gbb16_ESO · September 2014

SirAndy wrote: »

global_gbb16_ESO wrote: »

SirAndy wrote: »

oldskool2485 wrote: »

Forgive my ignorance, but how would disabling GPU acceleration in a web browser help ESO?

My guess is they're using a .NET based HTTP wrapper to talk to their servers in which case your IE browser settings could impact that functionality.

That is the biggest load of rubbish I have ever read. The GPU performance settings are intrinsic to the browser not HTTP request/response wrappers for heaven's sake. Stop making things up, let the developers sort it out.

Oh really? I am a developer...

If you had done any sort of research on the subject, you would know that ESO uses a HTTP based protocol to exchange data between the game client and the servers. And problems with the GPU hardware acceleration settings *can* cause additional client/server lag in the underlying driver.

I would suggest that next time you feel like spouting "rubbish" you might want to eduficatefy yourself beforehand.

"Oh really I'm a developer."

Well guess what - so am I? I'm also one of the 2011 Microsoft community contributors (ASP.NET) of the year. I also assisted in the development of Circle Code. I also made one of the most popular MUD games in the 1990's / 2000's known as Eternal Darkness 2001. I'm also currently a Solutions Architect for NHS South of England's data and messaging systems. I think i know what I'm talking about.

IE has no requirement for the .NET framework and therefore a .NET wrapper HTTP would have no need to borrow any settings from IE especially GPU. Shall i go on? Ok then - "NETSTAT -B " indicates it is using anything but a IE hooked HTTP wrapper

TCP 192.168.1.215:58544 159.100.232.100:24500 ESTABLISHED
[eso.exe]
TCP 192.168.1.215:58547 159.100.232.23:24106 ESTABLISHED
[eso.exe]

Seriously claiming to be a developer and then telling someone to change their settings based on a "hunch" in the worst form of advice though I appreciate you have most likely gave great advice in the past and will continue to do so in the future.

Srugzal · September 2014

I did notice one thing, in addition to all the stuttering I've seen that no setting even begins to touch (I've tried them all), and that is since I updated to the newest Nvidia driver, the Nvidia game profile for ESO has disappeared. Is this related? I haven't a clue, but Enquiring Minds Want To Know(TM). And yes, it's been asked about on the Nvidia forums, no response.

global_gbb16_ESO · September 2014

Srugzal wrote: »

I did notice one thing, in addition to all the stuttering I've seen that no setting even begins to touch (I've tried them all), and that is since I updated to the newest Nvidia driver, the Nvidia game profile for ESO has disappeared. Is this related? I haven't a clue, but Enquiring Minds Want To Know(TM). And yes, I've asked on the Nvidia forums.

Oddly enough I ripped out the AMD 290x and replaced it with my older NVIDIA but the issues remained largely the same.

kwisatz · September 2014

Although I tried with and without V sync, I'm going to turn it off right now. As I've mentioned above, I have no FPS issues at all, and it's not a proper lag neither; the game is like jerky, arrythmic, with occasional freezes and skill lag. I never had any problem before patch. Hopefully they'll find out the cause and fix it.

Ageless · September 2014

I just died four times in a row due to massive lag, not being able to switch weapons, not being able to press the 'use' button (E) so a ghost woman helping me could do her trick. That after having had several episodes already where I couldn't interact with anything in the world, couldn't talk to people, couldn't sheathe my weapon, couldn't use the wayshrine to zap anywhere. I could even not log off.

So giving in and calling defeat. Will wait until ZOS updated the EU server on Monday and see if that fixes things. But really, while we did have lag issues here when the servers were still in the USA, they were never as bad as since the EU server is in the EU. I'd almost plead for it to return to the US. Or for it to get a better internet connection.

i5-2500K
16GB RAM
AMD HD7870 2GB
Windows 7 SP1 64bit Ultimate
Cable 180Mbit/18Mbit

xaraan · September 2014

My friend has been testing his issues with this problem and it seems directly tied to using his standard (he's a DK). He also tested with several other friends with DKs and noticed a huge drop in FPS when they dropped standards.

Rune_Relic · September 2014

xaraan wrote: »

My friend has been testing his issues with this problem and it seems directly tied to using his standard (he's a DK). He also tested with several other friends with DKs and noticed a huge drop in FPS when they dropped standards.

So its a particle effects issue ? All the more reason to isolate graphics system updates so they can be "undone" or at least get 100% of the developers attention with no distractions when they go live.

oldskool2485 · September 2014

In another thread one of the Zenimax guys clarified the web browser GPU acceleration thing. It only matters if you have your browser still open in the background while running ESO. I never have other programs running anyway while playing ESO so the stutter is definitely isolated to the game itself.

twev · September 2014

oldskool2485 wrote: »

In another thread one of the Zenimax guys clarified the web browser GPU acceleration thing. It only matters if you have your browser still open in the background while running ESO. I never have other programs running anyway while playing ESO so the stutter is definitely isolated to the game itself.

I'm using the newest Waterfox [Rev. 32] browser, with acceleration turned off by default. It happens whether the browser is open or not.

I agree it's in the game.

Srugzal · September 2014

Here's another interesting tidbit. This morning I decided to turn off ShadowPlay. Result: after the initial "city loading" lag, there was no lag at all. This includes combat with 4-5 mobs, lots of AoE, etc, etc. No lag. Hmmmm....

AVCN · September 2014

xaraan wrote: »

My friend has been testing his issues with this problem and it seems directly tied to using his standard (he's a DK). He also tested with several other friends with DKs and noticed a huge drop in FPS when they dropped standards.

Same here - activating Standard of Might is one cause of the stutter I am experiencing.
Some of the stutter is not related to it, however.

kwisatz · September 2014

Not a clue... I'm a nightblade