lordrichter wrote: »

Yes!

I agree that the mail interface has a lot of issues. One of the worst ones is that you can actually delete mail that you did not intend to delete because the interface can be deceptive.

The point of a confirmation dialog, as any competent GUI designer will tell you, is to allow the user to recover from making a mistake they do not realize they are making, or to allow the user to recover from a decision that they now regret. It is particularly important when the action is permanent and not recoverable, like deleting mail in ESO.

If they want to implement a method to recover lost mail, much as they implemented a way to recover items that have been sold, I am all for that solution. It completely eliminates the need for the confirmation since mail can be aged off gracefully, allowing time to recover from mistakes.

If they want to have a toggle so that the query can be turned off, that is another way to solve the problem. It is not as good as having a way to recover deleted mail, though.

Honestly, they have so many GUI design issues and blunders that I hope they address them first before returning to this one.

It'd be more important to allow one to undo a horse feeding or research within the first 5 minutes after the action.

Hey All -

I am glad so many of you find MailR useful! I would however like to caution everyone with its use. Someone has recently brought to my attention that they had a mishap with the new ummm "feature" that bypasses the dialog confirmation for deleting mail. At this point I have not been able to confirm the issue, but just in case I wanted to caution everyone to be very careful with this feature as it may pose the potential to delete things you otherwise would not have wanted.

Please keep in mind this is not actually a new feature, but some unintended consequence of not keeping up with add-on maintenance properly. I have been looking for someone to take over or at least help with MailR and HeatMapR for over a month or so now (no takers) as I have very little time to give it the TLC it deserves.

Anyway, as the author of MailR I felt obligated to issue this statement (this thread seemed to be the most active on the issue) just because of the potential severity of the new found feature. And hopefully it continues to be a useful tool for people

Also, if you are only using MailR for the confirmation bypass you may want to use Wykkyds Mailbox as it already has the option to toggle the confirmation.

As an aside, I learned LUA and wrote this add-on because the first day this game came out I spent an hour looking for a reply button and then traded items via mail with some rando where I got my mail quickly and he didnt receive his until the next morning so I looked like a jerk for about 12 hours with no way to prove I wasnt

#betteringamemail

Lol I hope Zeni looks at this poll and takes it into consideration. Instead of having to confirm every delete just add an option to lock certain email. It would be much better. Kudos to the OP.

Epona222 wrote: »

"it looks as though you are trying to do a self-heal in combat, would you like me to find a template for that?"

Did you mean templar?

@ZOS_GinaBruno


Can we get some feedback on this please? The poll is not even close to being in favor of this change. It serves no purpose for the game.

We don't need to confirm deletions on emails with attachments now, it is impossible to delete the email until you take the attachment.

Which is why this change is so unfathomable. Confirm delete on emails from other players may be helpful to some, but that should be a toggle also.

Now if I accidently delete my items before I take them - its my fault. Enough said.

They should have just made this an option in the settings for those who wish to be extra cautious. For the rest of us, it's just a PITA.

"Confirm Email Deletion"
I understand why this might be desirable to some players.
In my case, nearly all mails are hireling or item mails, which need to be deleted quickly and often. So "Confirm Email Deletion" is just a bunch of additional useless clicks.

(I don't "hate" it, but yes it is annoying)

+1 for "There should have been an option to turn this on/off. "
Failing that, please just rollback this feature.

PS : +1 for the "reply" option.
I personally don't need it, but I see so many cases where it would be useful to a lot of people (Namely, anyone who isn't a strictly solo player).

Nestor wrote: »

OK, after a couple of days and about 60 emails I thought maybe I would get used to this.

Nope it still irritates me each and every time I have to confirm the delete. It's not the extra key mash so much, it's the fact that this extra key mash does nothing for me. There is no benefit to confirming a deletion of an email after the attachments are removed. None at all.

I really hope this cut down on the Customer Service Que, because this new "feature" is only of benefit to them.

That is quite perceptive of you, I had not considered that this could be where that 'fix' is coming from, laziness due to people not being careful and making complaints causing them to work harder. Now they can just ignore those deleted email complaints from people who were not careful and *** off everyone else that is likely the majority of players.

Mondo wrote: »

Damn is this to much work for you?^^

Too much work? Why did someone work to add this to the game? I can see no reason to add this feature. If there is, someone needs to work a little harder to create a better solution.

lordrichter wrote: »

I cannot believe that this conversation is still going on. Wow.

monsterblitz wrote: »

Too much work? Why did someone work to add this to the game? I can see no reason to add this feature. If there is, someone needs to work a little harder to create a better solution.

My understanding from the statement that they gave is that it was always in the game but that a bug was preventing it from displaying. If that is true, they fixed the bug and it was likely a simple fix.

Considering previous dishonesty about bugs, I don't believe that. If it was a simple fix, why did it take 4 or so months to fix? Why was it prioritized for this patch when no one ever asked for it?

It's ONE (1) additional keystroke.

I mean, how DARE they! My keyboard has a five minute cooldown between keystrokes!

I figure if this is still present after 1.4.4 I'm done. And yes, you can haz my stuffz. I have a lot of mats and other items waiting in bags and vault, some of it bound though so can't get traded, but the rest? I don't mind flooding the market at all.

I already stopped deleting the mails from gatherers now, I just take and then log out immediately to get to next character. I'm wondering if a full inbox would prevent gatherer email.