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Deleted early access/imperial edition items.

Adaxial
Adaxial
Soul Shriven
I feel extremely stupid and I'm very very frustrated. I deleted the character I had all my items on after making a new one, foolishly. I paid for these items and am extremely frustrated. I'd just please like help getting them back.
We have contacted our Customer support team to help you solve your issue.
  • Unknown_poster
    Unknown_poster
    ✭✭✭
    Send in a ticket. I know that before they added the deletion confirmation to characters they were refunding in some cases. If it was done after that you may have screwed the pooch.
  • ZOS_PierreL
    ZOS_PierreL
    ✭✭✭✭
    Hello @Adaxial,

    We have created a ticket especially for you.
    Our team will contact you as soon as possible to help you with your problem.

    Thank you.
    The Elder Scrolls Online: Tamriel Unlimited Social Team - ZeniMax Online Studios
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    Staff Post
  • Tonnopesce
    Tonnopesce
    ✭✭✭✭✭
    I've done the same ting...my bad...if i'm not wrong all the items are lost and you know is not a big problem but i want back my pet monkey! it was awesome plz @ZOS_PierreL is that anyting we can do.. i want only the monkey back.......
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    We have contacted our Customer support team to help you solve your issue.
  • ZOS_JonasQ
    ZOS_JonasQ
    ✭✭✭
    We have also created a ticket for you, @Tonnopesceb16_ESO‌!
    The Elder Scrolls Online Social Team - ZeniMax Online Studios
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    Staff Post
  • Tonnopesce
    Tonnopesce
    ✭✭✭✭✭
    Tank you
    Signature


  • Adaxial
    Adaxial
    Soul Shriven
    I have actually looked into it and the only thing I actually deleted was my scuttler vanity pet.
    Even so, I'd really like it back.
  • Bazzakrak
    Bazzakrak
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    Would have been nice if there was a /claim or /reclaim command for imperial edition, when it comes to the pets, and pets only, so that those who purchased it can use it to get the pets back if they accidently deleted them.

    Having said that, it is actually written in big red letters when you delete a character to make sure that those items arent in your inventory, which will be a problem for the containers for the treasure maps, since you cant put those in the bank, and opening them all to safeguard the CE maps will take up a bit of bankspace.
    We're born, we live, we die. And along the way, you do the best with whatever crap you step in :p

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    Post Hoc Ergo Proptor Hoc o:)

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  • fromtesonlineb16_ESO
    fromtesonlineb16_ESO
    ✭✭✭✭✭
    TBH the problem is that they're one-time grants, not per-character as several other MMOs do with their special order items.
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