4 maintenance sessions now missed???

synnerman · September 2014

So with today and tomorrows maintenance once again not happening, that now makes 4 maintenance sessions on the trot missed. Why is this happening?
The game in its current state is bugged all over and we don't get maintenance???

What next, update 4? and another load of bugs added. This is going to be an endless cycle of -bugs added, attempted fixes fail, investigate bugs and ,meanwhile no maintenance for bugs that have been in the game for months and finally another update that will add more bugs. A recipe for disaster and unsubbing.

Sarenia · September 2014

synnerman wrote: »

What next, update 4? and another load of bugs added. This is going to be an endless cycle of -bugs added, attempted fixes fail, investigate bugs

Welcome to the world of programming. Code is a hydra, and the moment you cut off the head of one bug, two more pop up.

Just take a deep breath and relax.

sparafucilsarwb17_ESO · September 2014

I think maintenance is essential and keeps the servers running smoothly. Surely thats part of why we pay subs? To have good error free servers as well as a well performing client and content updates.

DieAlteHexe · September 2014

Pretty sure they're not neglecting to do essential work on the servers. If I thought they were that idiotic, I'd be cancelling and walking away.

AngryNord · September 2014

@synnerman Can I have Your stuff? :P

SantieClaws · September 2014

I think a few have been cancelled because they have been attending events and did not want the server downtime while they are showing off the game. This one maybe I'd guess might be to do with an update later in the week. Just a guess.

Anu_Saukko_Tutkija · September 2014

zen said early on this month. i consider early means day lower than 15.09.2014, i think it is safe to say, before day 15

smacx250 · September 2014

Speculation: dev work (design and testing) is probably focused on getting PTS fixed and stable so they can release it to live ASAP. Patching fixes into live would divert resources from that effort. Not arguing right or wrong, just my take on "why this is happening".

DieAlteHexe · September 2014

I'm pretty confident that the team that is working on content/bugs etc. is not the same team that handles the servers.

smacx250 · September 2014

DieAlteHexe wrote: »

I'm pretty confident that the team that is working on content/bugs etc. is not the same team that handles the servers.

With respect solely to server issues (e.g., those fixed by a restart, or relating to server and/or network infrastructure), I agree - but it is the dev team that would need to address the OP's "maintenance for bugs that have been in the game for months".

DieAlteHexe · September 2014

That's, however, not the maintenance that is being groused about.

Too, it's rarely called "maintenance". That means to "maintain" and I really don't think anyone wants to "maintain" bugs.

nerevarine1138 · September 2014

I absolutely guarantee that the same crowd complaining about the lack of maintenance are the ones who complain about maintenance being done at inconvenient times and taking too long.

Soloeus · September 2014

Hope that means good fixes and hope it means no V14 increase.

guybrushtb16_ESO · September 2014

Contrary to popular belief, maintenance is not the universal cure for anything server related, and the srevers don't magically fix bugs on themselves while being down. In fact, with the growing trend towards mega-server technologies, which really are independent machines anway, it seems downtime for maintenances is more and more becoming a thing of the past.

Now if you're speaking of updates to the game, which are not at all the same as maintenance, then well, the game could probably use one again, but the usual forum vitriol is blowing things way out of proportion of course.

TehMagnus · September 2014

nerevarine1138 wrote: »

I absolutely guarantee that the same crowd complaining about the lack of maintenance are the ones who complain about maintenance being done at inconvenient times and taking too long.

Wrong since I've never complained about maintenance being actually done and I wish it was as often as before seeing how badly the game is behaving.

I absolutely guarantee your post was useless though.

Dominoid · September 2014

They're popping all the fixes into 1.4. Ripping them out of 1.4 and popping them into 1.3 would be way more problematic than "missing" update windows because 1.3 doesn't have the 1.4 structural changes in place. It's the way it works.

TehMagnus · September 2014

guybrushtb16_ESO wrote: »

Contrary to popular belief, maintenance is not the universal cure for anything server related, and the srevers don't magically fix bugs on themselves while being down. In fact, with the growing trend towards mega-server technologies, which really are independent machines anway, it seems downtime for maintenances is more and more becoming a thing of the past.

So wrong in so many aspects. The only thing you're actually right about is the fact that it's not the universal cure.

Servers don't magically fix bugs while being down but when they are turned off and on again with clear buffers and caches, they can run smoothly for a while. This doesn't fix the issue but it makes the game bearable while they actually fix their code & server configuration.

Regarding Mega-server technologies, it's not independent machines, it's many machines working together in one virtual environment which is pretty tricky to configure to make it run smoothly and doesn't change anything regarding maintenances.

ZOS_UlyssesW · September 2014

Hello, folks. There have been a couple comments in this thread that are straying from the topic at hand. Please be sure to keep the discussion constructive and stay on topic. Thank you for your understanding.

TehMagnus · September 2014

ZOS_UlyssesW wrote: »

Hello, folks. There have been a couple comments in this thread that are straying from the topic at hand. Please be sure to keep the discussion constructive and stay on topic. Thank you for your understanding.

Except the only way to stay on topic is for ZOS to explain why they aren't acting and why they aren't making maintenances when it's clear that the performance of the servers are deteriorating more and more after each day that passes. There is no topic, no discussion. All we want is "C O M M U N I C A T I O N".

rophez_ESO · September 2014

Kai Schober answered this question in German. Google Translate says:

Again, no maintenance ... what's going on?

We have the update 4 almost, but not quite, finished. All bug fixes go at the moment directly into the 4-patch version, so there are no intermediate patch this week.

KhajitFurTrader · September 2014

Over there:

ZOS_KaiSchober wrote: »

Wir haben das Update 4 fast, aber noch nicht ganz, fertig. Alle Fehlerkorrekturen gehen im Moment direkt in die 4er Patchversion, daher gibt es diese Woche keinen Zwischenpatch.

"We have update 4 quite, but not entirely, ready. All fixes are directly applied to the [1.4] patch version at the moment, so there won't be a minor [i.e. 1.3.6] patch this week."

I hope I didn't put words into Kai's mouth he didn't mean. But c'mon, "Zwischenpatch"! Really?! :P

Elsonso · September 2014

"Zwischenpatch"

Are you complaining about the word or the concept?

TehMagnus · September 2014

So German community has more right to know what's going on than the rest of the world? Unacceptable

jrgray93 · September 2014

nerevarine1138 wrote: »

I absolutely guarantee that the same crowd complaining about the lack of maintenance are the ones who complain about maintenance being done at inconvenient times and taking too long.

I had the same thought.

"TOO MUCH MAINTENANCE!" when it was ~4 hours a week, or 2.38% of the time and scheduled.

"NOT ENOUGH MAINTENANCE!" when it is 0% downtime.

AngryNord · September 2014

magnusnet wrote: »

So German community has more right to know what's going on than the rest of the world? Unacceptable

Sssshhh, don't let Frau Merkel hear that, she might decide she wants to rule the whole world next, and not just Europe...

KhajitFurTrader · September 2014

lordrichter wrote: »

"Zwischenpatch"

Are you complaining about the word or the concept?

Literally, it would translate as "interstitial patch", which doesn't make sense from an IT point of view. I think the word he was looking for was maintenance patch, given a version scheme of major.minor[.maintenance[.build]]. I didn't get it right above as well, because I called it a "minor" patch. ^_^

Even in German IT terminology, in which English language terms are commonly used for the most part, "Zwischenpatch" doesn't exist (or is so uncommon that I haven't encountered it in 24 years of professional work). It's a valid word, because in German, (indefinity) concatenating nouns to form a new noun is a valid, if sometimes clumsy thing to do. But then again, mixing different languages in one word like "zwischen" (Ger, lit. "between") an "patch" (Engl.) is frowned upon. Well, it used to be. Seems like today, everyone can do to language whatever they damn well please... :P

Anex · September 2014

I thought it was a good sign actually. I've played a lot of MMOs from their release date and the beginning always had a lot of maintenance, then it would eventually taper off and there would just be patches. Quite frankly TWO times a week is a lot. It was always a good thing because after a while the server seemed to get laggy and a maintenance/ restart seemed to get things running nice again.

I remember a while back we missed some and the server got pretty bad, then after a maintenance it was fine.

However, this last week has been just fine despite missing the maintenance. As time goes on there are less tiny incremental patches to add here and there and they can be done in one go every so often. I haven't had any play issues and I saw the fact that it was fine despite the lack of maintenance as a sign that things were finally moving into smoother territory.

Nazon_Katts · September 2014

AngryNord wrote: »

magnusnet wrote: »

So German community has more right to know what's going on than the rest of the world? Unacceptable

Sssshhh, don't let Frau Merkel hear that, she might decide she wants to rule the whole world next, and not just Europe...

No, we don't. All we know is they don't do maintenance till update 4. But that's what everyone assumed before anyways and is not the problem. The problem are no scheduled maintenance windows, bad server performance due to this and no reasons given why that can't happen before the big patch.

Arthur_Spoonfondle · September 2014

AngryNord wrote: »

magnusnet wrote: »

So German community has more right to know what's going on than the rest of the world? Unacceptable

Sssshhh, don't let Frau Merkel hear that, she might decide she wants to rule the whole world next, and not just Europe...

You have the good Frau confused with Vladimir Putin.

Moonshadow66 · September 2014

KhajitFurTrader wrote: »

lordrichter wrote: »

"Zwischenpatch"

Are you complaining about the word or the concept?

Literally, it would translate as "interstitial patch", which doesn't make sense from an IT point of view. I think the word he was looking for was maintenance patch, given a version scheme of major.minor[.maintenance[.build]]. I didn't get it right above as well, because I called it a "minor" patch. ^_^

Even in German IT terminology, in which English language terms are commonly used for the most part, "Zwischenpatch" doesn't exist (or is so uncommon that I haven't encountered it in 24 years of professional work). It's a valid word, because in German, (indefinity) concatenating nouns to form a new noun is a valid, if sometimes clumsy thing to do. But then again, mixing different languages in one word like "zwischen" (Ger, lit. "between") an "patch" (Engl.) is frowned upon. Well, it used to be. Seems like today, everyone can do to language whatever they damn well please... :P

Heutzutage wird in der deutschen Sprache ohnehin schon alles mit Englisch vermischt (wohl aber häufiger in der Jugendsprache), da kommt's auf ein Wort mehr oder weniger fast nicht mehr an. Dennoch, gut erklärt ;-)

(I know this is the English forum, yes^^)

Anvos · September 2014

Actually the answer is 3 not 4 as counting European and American servers as individual ones isn't really accurate.