Error 210 Cannot download manifest

Lordballak69 · July 2014

Been happening all morning.. the repair button shows up.. but when clicked nothing happens.. i have reloaded and have restarted.. still Not Working!!

Sephirajo · July 2014

I'm having this problem to. I can't download the patch manifest and it won't let me play or anything.

Sephirajo · July 2014

Update: Have you tried disabling avast or similar programs? THat fixed it for me.

GinJa_NinJa · July 2014

I was having the same issue, a quick search of the forums led me here as this was the newest post. A few posts down I found a solution! Game works fine now. Hope this helps.

ZOS_PierreL wrote: »

Hello all,

The Patch Manifest error (Error 209 and 210) occurs when a game client has not updated correctly or the launcher can not determine the version. The result is that the typical patch from one version to the next will not work. You should first try to set the program to run as administrator:

1. Run As Administrator
Right-click on the launcher icon

Select "Properties"

Choose the "Compatibility" tab

Check the box that says "Run as Administrator"

Click Apply and OK. Try to run the game.

If you are still experiencing trouble try the following:

2. Repair the Game Client

If the "Play" button reads "Install":
Click the install button and start downloading Once the download begins, shutdown the launcher Restart the launcher Expand the Game Options menu (Cog wheel located above the News Feed) It should say "Updating..." Under that it should say Cancel. Click Cancel The expanded tab should now change to include "Repair." Click repair, and wait for it to finish.

If "Play" button reads "Install or Update" during the download process:
Expand the Game Options menu (Cog wheel located above the News Feed)

If the tab says "Installing…," restart the launcher

the tab says "Updating…," click Cancel

The expanded tab should now change to include "Repair." Click repair, and wait for it to finish.

The repair process will go through a loop of verify --> download --> verify until all the files are repaired. The progress bar will therefore go from 0 to 100 multiple times before it finishes. It is possible that the system will need to download large files.

3. Delete Patcher Program Data Files:
Navigate to the Patch's install Folder (by Default located at C:\Program Files (x86)ZenimaxOnline\Launcher

Locate and Delete the "ProgramData" Folder

Restart the Launcher

The Launcher should now display "Creating Download." This is normal as the launcher begins the regeneration process. It can take anywhere between 21-30% before the launcher switches to "Downloading Game Files"

Try to run the the client

4. 15 - 20 Minutes Wait:
Once the "Patch Manifest Error" reveals itself, click "OK"

It will sit for about 15-20 minutes show "Patch Manifest" or "Error 209". Play button will be unusable at this time (gray).

After 15-20 minutes, Play button becomes blue and will launch as normal.

If you are still encountering the patchmanifest error after trying all of the above steps, please contact our Customer Support team with your Game Consultant for further assistance.

lightboy.joseb16_ESO · July 2014

And I wonder...

Why do I have to download 18Gb after hitting repair after a patchmanifest error? Oh wait, yeah... to see the webget request fail.

This is a mess.

SteveCampsOut · July 2014

Considering I'm only seeing this message on the EU server and not the NA or PTS server, I'm not going to uninstall ***! It's not on my end!

ZOS_PierreL · August 2014

Hello all,

If all the steps that GinJa_NinJa shared are not working, you can also directly check if all the updates are correctly installed :

- Manually update your launcher. Details on how to do this can be found here.

- If the above step do not resolve your issue, please try the following:

Open the game installation directory “Zenimax Online”
Open the folder named “Launcher”
Inside the “Launcher” folder, there is a folder named “ProgramData”
Delete the “ProgramData” folder
Open the launcher and download update
Click “Play”

@lightboy.joseb16_ESO, the "repair" option is checking every files from the game. If during the repair, the launcher is installing something, it's probably because the game didn't get these files in the first place. A repair can be a long option, but worth a try.
Also, the "webget request fail" can be solved by following this article.

gardenia.ren67ub17_ESO · August 2014

I have tried all of the recommended "fixes" for this, gave up, uninstalled the game, did a fresh reinstall, got about 70% through the download, and got the "webgetfailed" error again. What gives?

Last big patch I had to uninstall and reinstall because of the 210 error since none of the recommended fixes did anything. For some reason, even wiping everything and starting over this time doesn't help. I am so frustrated right now.

Bringen_DaPayne · September 2014

same here. been trying for three days to download this

ZOS_PierreL · September 2014

Hello @‌Bringen_DaPayne,

If you already tried all the steps above, here are a couple of steps you can take to solve this problem:
- Ensure that you have The Elder Scrolls Online added as an exception to your Firewall and Anti-Virus software to help your machine connect.
- Configure your router to open the following outbound ports:

TCP / UDP Ports 24100 through 24131
TCP / UDP Ports 24500 through 24507
TCP / UDP Ports 49100 through 54000

If the issue persists, please submit a ticket by copy/pasting this link into a new tab or window: https://help.elderscrollsonline.com