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[SOLVED]Launcher fails to run (Fresh install)
Norcus
✭
Hello,
I bought a new PC and installed windows 7 pro 64 bit. It is completely updated. Everything is running fine.
I have played Quake Live, Civilization V, Age of Wonders III and X-Rebirth with no issues.
Today I tried to install ESO. The installer seems to run fine. I got the icon on the desktop. But the launcher just silently fails. It shows the icon in the tray for a few seconds then disappear.
I tried to rerun the installer using "run as admin" and checked install DirectX (was pre checked) and the VC 2010 dist (was unchecked). I restarted the PC a few times. The launcher still just dies.
I am enclosing the DxDiag files (both 32 and 64 bit).
Thank you,
Norcus
Edited by Norcus on July 13, 2014 4:46PM
I bought a new PC and installed windows 7 pro 64 bit. It is completely updated. Everything is running fine.
I have played Quake Live, Civilization V, Age of Wonders III and X-Rebirth with no issues.
Today I tried to install ESO. The installer seems to run fine. I got the icon on the desktop. But the launcher just silently fails. It shows the icon in the tray for a few seconds then disappear.
I tried to rerun the installer using "run as admin" and checked install DirectX (was pre checked) and the VC 2010 dist (was unchecked). I restarted the PC a few times. The launcher still just dies.
I am enclosing the DxDiag files (both 32 and 64 bit).
Thank you,
Norcus
We have contacted our Customer support team to help you solve your issue.
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Romo✭✭✭✭Is there an exception for TESO in your firewall and anti-virus? You would have had to add it.1 -
Diaboli✭✭✭Run as admin, run in Compatibility mode for windows XP service pack 2, Clean boot (Google it), reinstall.If I throw a dog a bone, I don't care to know how it tastes... - Brick Top0 -
Norcus✭None of the above works. The launcher never launches, it appears in the system tray for a few seconds then silently dies. The eso.exe does not yet exist on my PC since the launcher has not started downloading the game.0
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Norcus✭After uninstalling a number of Asus programs I got it to work. I uninstalled the ASUS programs: KeyBot, Sonic Radar, Gamefirst, GPU Tweak and RAM Disk.Edited by Norcus on July 13, 2014 4:46PM1
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Dominoid✭✭✭✭✭
✭✭Keybot and Sonic Radar are basically cheat programs. It's possible they are blacklisted by the launcher and that was your issue. Interesting to know.Edited by Dominoid on July 13, 2014 7:00PM2 -
Norcus✭I believe the problem was caused by an incompatibility between one or more of the Asus programs and nvidia and/or directx.
Keybot is nothing more than a macro program, and is no more a cheat than any logitech gaming peripheral.
Sonic Radar, however, might be an attempt at a cheat. I tested it with Quake Live and it did reveal presence and direction of entities in front of me I would not otherwise have noticed or pinpointed. But it could not tell the difference between sounds made by friends and foes.0