You entirely missed the point, Jessica. The point is that you're treating a subset of the community "better" than the larger community. You're giving them more attention, and from a justice perspective (value for the money) it's entirely inappropriate and unfair. If someone ELSE was doing this, it would be fine. For you to do it, given your role at ZOS, it's putting the needs of one customer above another, in however small away. Integrity is not being displayed by your actions.ZOS_JessicaFolsom wrote: »... Ain, I personally hop into a voice chat channel with some of the guilds for one hour, every two weeks, on my own time in the evenings. It's not on their forums.
Actions speak louder than words. Given the absolutely horrific level of customer service and the miniscule attempts at terrible communication since launch, it's true you can only improve. A simple post count of Dev posts from this date forward, compared to launch to today will bear out your claim, Jessica.ZOS_JessicaFolsom wrote: »... All that said, we are doing what we can, when we can, to get in here and answer your questions more often.
No matter what a Dev posts here he will be slammed attacked personally this is no place to take seriously and devs are not paid to take abuse from mad wow players who only mission is to tear down this game
deathsdoor_rift2_ESO wrote: »How often do you see a thread with your particular issue and see that a staff member posted only to find its a reprimand or a thread closure o thread move and has nothing actually related to the original discussion? Too many by my count.
I have two pms currently with no responses and numerous threads that have been ignored or receive no follow up. I'm sure others feel slighted as well.
I have posted 3 times in this thread and had all 3 edited due to Flaming they say. So we have moderators but not Developers posting. I am sorry but it is NOT looking good. I am a pre alpha, Alpha, abt pure beta tester on the old closed Player Test Server.
The can moderate posts within a matter of minutes but cannot provide feedback or anything at all?
BS
Also, maliciously sinking threads.deathsdoor_rift2_ESO wrote: »How often do you see a thread with your particular issue and see that a staff member posted only to find its a reprimand or a thread closure o thread move and has nothing actually related to the original discussion? Too many by my count.
I have two pms currently with no responses and numerous threads that have been ignored or receive no follow up. I'm sure others feel slighted as well.
I have posted 3 times in this thread and had all 3 edited due to Flaming they say. So we have moderators but not Developers posting. I am sorry but it is NOT looking good. I am a pre alpha, Alpha, abt pure beta tester on the old closed Player Test Server.
The can moderate posts within a matter of minutes but cannot provide feedback or anything at all?
BS
Maybe there are moderators on this forum that are not part of the community team whose main job is to read and moderate this forum and those people can't or are not allowed to give answers on most questions or feedback? That's why you will see their names more often editing posts when rules are not followed.
Just an assumption...
Fairly certain this thread has run it's course and people are now pretty much repeating the same complaints. I'd say the thread has served its purpose and ZOS is aware that players would like more direct communication about what's planned for the game.
Yeah, I just cancelled my account. I cannot abide by the practices of this company anymore.cjmarsh725b14_ESO wrote: »Fairly certain this thread has run it's course and people are now pretty much repeating the same complaints. I'd say the thread has served its purpose and ZOS is aware that players would like more direct communication about what's planned for the game.
You may be right that the thread has run it's course, but how would we know now that people who haven't already commented on it will probably never see it? The purpose of the thread isn't just to inform ZoS of the issues we have as players but to provide an avenue for us to debate and discuss those same issues.
I have no problem with ZoS closing threads that violate the code of conduct, since we all agree to it in order to post here, but thread sinking is just censorship and I personally find it insulting and arrogant. It's as if they are saying they have the right to direct the content of our discussions.
Maverick827 wrote: »Yeah, I just cancelled my account. I cannot abide by the practices of this company anymore.cjmarsh725b14_ESO wrote: »Fairly certain this thread has run it's course and people are now pretty much repeating the same complaints. I'd say the thread has served its purpose and ZOS is aware that players would like more direct communication about what's planned for the game.
You may be right that the thread has run it's course, but how would we know now that people who haven't already commented on it will probably never see it? The purpose of the thread isn't just to inform ZoS of the issues we have as players but to provide an avenue for us to debate and discuss those same issues.
I have no problem with ZoS closing threads that violate the code of conduct, since we all agree to it in order to post here, but thread sinking is just censorship and I personally find it insulting and arrogant. It's as if they are saying they have the right to direct the content of our discussions.
@ZOS_JessicaFolsom thanks for replying to this topic; I guess your words will appease some people for the time being, but for some of us the actions of this company speak louder.
Sinking this thread was the tipping point for me. They silenced the very thread in which they promised to offer better communication and transparency. Obviously they were lying.amber_picchiottino_ESO wrote: »Maverick827 wrote: »Yeah, I just cancelled my account. I cannot abide by the practices of this company anymore.cjmarsh725b14_ESO wrote: »Fairly certain this thread has run it's course and people are now pretty much repeating the same complaints. I'd say the thread has served its purpose and ZOS is aware that players would like more direct communication about what's planned for the game.
You may be right that the thread has run it's course, but how would we know now that people who haven't already commented on it will probably never see it? The purpose of the thread isn't just to inform ZoS of the issues we have as players but to provide an avenue for us to debate and discuss those same issues.
I have no problem with ZoS closing threads that violate the code of conduct, since we all agree to it in order to post here, but thread sinking is just censorship and I personally find it insulting and arrogant. It's as if they are saying they have the right to direct the content of our discussions.
@ZOS_JessicaFolsom thanks for replying to this topic; I guess your words will appease some people for the time being, but for some of us the actions of this company speak louder.
Was this the tipping point? I mean, not trying to be offensive here, but this is the breaking point for you? Or was it already pre-conceived?
Maverick827 wrote: »Sinking this thread was the tipping point for me. They silenced the very thread in which they promised to offer better communication and transparency. Obviously they were lying.amber_picchiottino_ESO wrote: »Maverick827 wrote: »Yeah, I just cancelled my account. I cannot abide by the practices of this company anymore.cjmarsh725b14_ESO wrote: »Fairly certain this thread has run it's course and people are now pretty much repeating the same complaints. I'd say the thread has served its purpose and ZOS is aware that players would like more direct communication about what's planned for the game.
You may be right that the thread has run it's course, but how would we know now that people who haven't already commented on it will probably never see it? The purpose of the thread isn't just to inform ZoS of the issues we have as players but to provide an avenue for us to debate and discuss those same issues.
I have no problem with ZoS closing threads that violate the code of conduct, since we all agree to it in order to post here, but thread sinking is just censorship and I personally find it insulting and arrogant. It's as if they are saying they have the right to direct the content of our discussions.
@ZOS_JessicaFolsom thanks for replying to this topic; I guess your words will appease some people for the time being, but for some of us the actions of this company speak louder.
Was this the tipping point? I mean, not trying to be offensive here, but this is the breaking point for you? Or was it already pre-conceived?
Maverick827 wrote: »Sinking this thread was the tipping point for me. They silenced the very thread in which they promised to offer better communication and transparency. Obviously they were lying.amber_picchiottino_ESO wrote: »Maverick827 wrote: »Yeah, I just cancelled my account. I cannot abide by the practices of this company anymore.cjmarsh725b14_ESO wrote: »Fairly certain this thread has run it's course and people are now pretty much repeating the same complaints. I'd say the thread has served its purpose and ZOS is aware that players would like more direct communication about what's planned for the game.
You may be right that the thread has run it's course, but how would we know now that people who haven't already commented on it will probably never see it? The purpose of the thread isn't just to inform ZoS of the issues we have as players but to provide an avenue for us to debate and discuss those same issues.
I have no problem with ZoS closing threads that violate the code of conduct, since we all agree to it in order to post here, but thread sinking is just censorship and I personally find it insulting and arrogant. It's as if they are saying they have the right to direct the content of our discussions.
@ZOS_JessicaFolsom thanks for replying to this topic; I guess your words will appease some people for the time being, but for some of us the actions of this company speak louder.
Was this the tipping point? I mean, not trying to be offensive here, but this is the breaking point for you? Or was it already pre-conceived?