Anastasia wrote: »

I love TESO. I am one of those who is supporting it full on in this first year at least.

vyal wrote: »

To the blind defenders:

Every MMO that has ever failed, been closed, lost all it's subscribers, lost all it's customers, or been put on life support had the following:

Blind defending fans that said "just give them more time". Right until the exact moment the forums were shut down and the game servers were powered off.

Every single one that failed had this. It's not helping. Learn from history. Stop giving them a free pass. Three months is a ridiculous amount of time to fix the things broken in ESO, and they're not fixed yet.

All you're doing by giving them a free pass is extending the pain. It's their job, and they're failing at it. Guess what happens to employees that fail at their job and companies that fail to provide the service they're getting paid for? Yeah.. that happens.

Black-Bird wrote: »

3 months in you would find a "dead"?

Anastasia wrote: »

NoirJ wrote: »

Anastasia wrote: »

Yep, understood. For some this past week has been cruddy. It seems that ZOS sees the player suggestions, already knows what they need to do, and are implementing it in a way which will make a difference. Hard to have patience when you just want to simply play for a few hours but feel its all frickked up. Here's to Zeni staff getting the lag/way game is running for some folks corrected soon.

Its been longer than a week that the performance issues have been present.
Player suggestions have nothing to do with fixing a faulty product, they have no idea what to do or it would have already been addressed.

I have been sold something so theres the initial cost and as part of that product ZOS provide a service on top of that which we all pay a monthly sub.

I along with a lot of other people are unable to make use of that service due to the issues with the product.

Its my firm belief that the people constantly making excuses for the delivery of a service which is not fit for purpose do not have real world experience, I say this because if they did and then they would also understand peoples issues the current state of the game.

Theres a complete lack of regular updates from ZOS, no valid road map of where they need to go, no proper incident, problem of change management, because if there was they wouldn't have realised a patch on to a live service with out proper risk assessment, UAT and a back out plan.

ZOS is an IT services company, they are unable to provide the service, if it wasn't for the odd way the gaming community behaves they wouldn't have a business.

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"Its been longer than a week that the performance issues have been present.
Player suggestions have nothing to do with fixing a faulty product, they have no idea what to do or it would have already been addressed."
________________

I don't know. You may be construing a LOT. This Zeni staff is not comprised only of youthful and enthusiastic but-with-no-experience developers. The combined crew here has years of experience. They are not 'green'. They are not likely to be lazing around having brews and grinning at our p-o'd frustrations over difficulties faced in game right now either. They are pros for the most part doing their best, or wanting to but having to do their job within the parameters set out by the topmost executives of the company.

I personally don't know the suits/funders involved behind the scenes, do you? But I am definitely certain based on life experience that the power in decision making lies there, not from the front line as is often the case in MANY industries. Tech folks input should often be valued above all else regarding the product; in real life, that is not the way it works.

The day we are privy to the machinations which occurred with original intent before the game even started into official Beta, and creative design notwithstanding the budget considerations, in addition to what the company executives have outlined to be 'carried out' today is the day we can all start commenting with true clarity on why fixes are not being done in the time frame some of us would like.

Things are being worked on. I prefer my glasses half-full, and I would rather look for something good to happen than take the status quo and screw it realllll tight, making sure I affect everyone around me with negativity.

C'est la vie; keep at it Zeni, there are many players greatly enjoying your product. And we know that you know there are improvements to be made, and some of that 'we' don't expect it by noon tomorrow. Just keep at it!

Joolio wrote: »

And don't blame the developers. They definately are not getting the big money. If I was a gaming programmer I'd never want to put on my resume a failed game. No one wins with that. And If I was a gaming programmer and the fixes I have in my mind to put in the game are being delayed because the businessman that owns the company couldn't pick the call in the weekend because busy with his family skiing in the alpes, hell I'd be put off working. Who can work like that?

Blame the right people, look through the right point. Will hurt less.

Joolio wrote: »

NoirJ wrote: »

Joolio wrote: »

And don't blame the developers. They definately are not getting the big money. If I was a gaming programmer I'd never want to put on my resume a failed game. No one wins with that. And If I was a gaming programmer and the fixes I have in my mind to put in the game are being delayed because the businessman that owns the company couldn't pick the call in the weekend because busy with his family skiing in the alpes, hell I'd be put off working. Who can work like that?

Blame the right people, look through the right point. Will hurt less.

I'm sorry but what planet are you on....wow just wow, if you have a problem port what it is not some Hollywood idea of how a business runs....

Skiing in the alps...../facepalm

I live in the most corrupt country in the world with the worst companies in the world. I know exactly how a bad business is ran and what these men are capable off and not only one of them do play games. Closer they get to a PC screen is on the stock market.

Fine example is KOTOR II, developers had great plans but were rushed due pressures from businessman to release the "kid's toy" on xmas. The game got totally botched and had potential for a masterpiece. I won't even touch on EA case of how a company shouldn't be run and how people that have the money have no idea about what games are about ruins great games. Hell, Bioware.

I'm sorry, you have no arguments.

NoirJ wrote: »

Joolio wrote: »

NoirJ wrote: »

Joolio wrote: »

And don't blame the developers. They definately are not getting the big money. If I was a gaming programmer I'd never want to put on my resume a failed game. No one wins with that. And If I was a gaming programmer and the fixes I have in my mind to put in the game are being delayed because the businessman that owns the company couldn't pick the call in the weekend because busy with his family skiing in the alpes, hell I'd be put off working. Who can work like that?

Blame the right people, look through the right point. Will hurt less.

I'm sorry but what planet are you on....wow just wow, if you have a problem port what it is not some Hollywood idea of how a business runs....

Skiing in the alps...../facepalm

I live in the most corrupt country in the world with the worst companies in the world. I know exactly how a bad business is ran and what these men are capable off and not only one of them do play games. Closer they get to a PC screen is on the stock market.

Fine example is KOTOR II, developers had great plans but were rushed due pressures from businessman to release the "kid's toy" on xmas. The game got totally botched and had potential for a masterpiece. I won't even touch on EA case of how a company shouldn't be run and how people that have the money have no idea about what games are about ruins great games. Hell, Bioware.

I'm sorry, you have no arguments.

I very much doubt your first statement.
Please do give real life examples not anecdotal stories. KOTOR II was a fairly good game, it got good reviews from critics and sold well. I played it myself.

So again it may have been bad in the Fringe Universe you're currently in, and say hi to Walter for me.

sajackson wrote: »

If people don't like the game why don't they just cancel their sub. The annoying thing is that they seem to feel like they need to come on the forums and try to convince everyone else to leave too, almost as if they need approval from the rest of the world for their actions.

Just do what you gotta do, but keep the negativity to yourselves.

Pmarsico9 wrote: »

Anastasia wrote: »

GosbsiTheDog wrote: »

Fairydragon3 wrote: »

Three months is not a lot of time

In video games, three months is several triple A titles. Gamers go to whatever is perceived to be the next big thing.

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Some, a portion of, go to whatever is perceived to be the next big thing. Those described as wanting something that exactly fits their mentality, have it changed upon DEMAND, IMMEDIATELY or they will stomp out/quit -- those who perhaps did not closely pay attention to where they put their money in the first place or why...THOSE players swarm to the next big thing. Atypical consumers.

There are lots of different focus groups for mmo markets.
---There are kinds of players who reasonably stay with a game if its fun for probs up to a year before making a committed decision
---There are some who leave with full intention to come back and resub in x amount of months giving it time to season
---There are those who really looked forward to it but who are MMO vets and know the reality of the first months of a launch and literally do NOT sub up until the game has been out 6 months
---There are those who enjoy having two main/prime market MMO's to play alternatively
---There are those enjoy mostly F2P as it fits their budget and has the very familiar mechanics they are used to, and many of which have those Cash Stores


I love TESO. I am one of those who is supporting it full on in this first year at least. I'm laid back for the most part, and have a whole lot of other fun going on in my life. I see the Zeni staff working at fixes, I see they have specific intent which is important to me and exudes stability as far as long term plans go instead of bending and twisting with every single shout from discomfitted gamers. Thats called confidence. Listening to suggestions, yet sticking out the course for their original plan of attack...that creates confidence in a typical consumer looking for fun gaming entertainment as well.

Short attention spans, needing immediate gratification, feeling adrift if not catered to -- all pointers to high stress and bad health.

*Passes a recreational bowl of fun, some reallllly good pita bread, sensational pepper-cheese hummus mix and settles back...

Ultra casual players with no value for their monthly sub fees ruin games. They ruined wow and they will ruin this. There is no two ways about it:

If the game is unplayable due to bugs and the developer won't even offer free game time for the downtime then there's something seriously wrong. I subbed for 6 months and cannot get better than 2 fps since 1.2.4. You are crazy if you think that is remotely close to being worth a sub. No issues prior to the patch. But it's OK since you don't care to positively reinforce a developers behavior in the goddammit cs forums.......get a life. Go wax poetic in the general forums where nobody will read your diarrhea.