Horrid Lag / Mobs not visiable / Players not visiable

rich_nicholsonb16_ESO · July 2014

ZOS_HugoP wrote: »

Greetings folks!

We're aware that the FPS issue did not get fixed after yesterday's patch and, in some cases, actually made it worse. Our team has identified what's causing this, and we are working on a hotfix now. We will keep up to date when this hotfix will be deployed.

Thank you!

So tomorrow we'll expect another hot fix to fix the hot fix which was meant to fix the hot fix for the patch?

Lifacs · July 2014

Can anyone actually name one thing that was fixed and didn't make the problem worse, and or create new problems? Week to week we have to find a "new way" to play the game correctly, You beefed up mobs for more of a challenge, ok I get it. But then you break mundus stones, weapon swap, cast times, greyed out skill bars, cc immune npcs, invisible npcs and broken quests. How are we supposed to evaluate and play this game when nothing works correctly. We don't even know if something is a bug, or if was an intentional change because you will not own up to the mistakes you made, you just hide behind silence, customer service you cannot contact, fanbois, and deleting posts you do not like.

Oh but I am so glad the interior lighting was fixed, that was my biggest issue with the game.

Pmarsico9 · July 2014

I logged in last night for 10 minutes and 5 of the minutes were spent with nothing loaded in daggerfall.

Can I get a credit for the days since 1.2.4? The game has been unplayable.

I've tried everything I can think of. My Alienware M17X laptop and my custom built gaming rig both can't run the game at anything close to reasonable.

The feedback is welcome, but this extends beyond a simple FPS issue. There's something wrong within the executable itself. There's a major memory leak because my latency is fine, my graphics card on both machines is running perfectly, and I am running the game from a pair of Agility SSD drives in a raid 0..........

I even ran a benchmark last night to see if its my PCs and it's not. It's the program. Something is seriously wrong and we should be credited for lost game time.

Granted, my hand-built rig has an older i7, but my Alienware is running Windows 7 Pro with a 3630QM and 12GB of RAM. There's no way I should be having these issues. As somebody else pointed out, all 8 threads are going haywire according to the task manager when ESO is running, with all RAM being used by the game and the processors running very hard. That is brand new since 1.2.4.

silvestru_liviueb17_ESO · July 2014

Yesterday, before the hotfix had 3fps in pvp...
After the hotfix:

VERY BAD JOKE theser patches you make! Really is there NO ONE TESTING ***** BEFORE LIVE? Or are there only a few guys testing so they can't actually TEST in big action ?

brandon · July 2014

@o_0

o_0 wrote: »

Is ZOS really going to leave the game in this state on a holiday weekend? Seriously? Are they asking for failure, wrapping it in a bow, and putting a cherry on top?

Well they did it for memorial day so it's not like they haven't done it before.

Ashtaris · July 2014

silvestru_liviueb17_ESO wrote: »

Yesterday, before the hotfix had 3fps in pvp...
After the hotfix:

VERY BAD JOKE theser patches you make! Really is there NO ONE TESTING ***** BEFORE LIVE? Or are there only a few guys testing so they can't actually TEST in big action ?

And how about converting your 4MB .bmp screenshot to a reasonable .jpg before you upload? Sheesh.

brandon · July 2014

Ashtaris wrote: »

silvestru_liviueb17_ESO wrote: »

Yesterday, before the hotfix had 3fps in pvp...
After the hotfix:

VERY BAD JOKE theser patches you make! Really is there NO ONE TESTING ***** BEFORE LIVE? Or are there only a few guys testing so they can't actually TEST in big action ?

And how about converting your 4MB .bmp screenshot to a reasonable .jpg before you upload? Sheesh.

I had no problem seeing the image so I don't know what is with you

Pmarsico9 · July 2014

Ashtaris wrote: »

silvestru_liviueb17_ESO wrote: »

Yesterday, before the hotfix had 3fps in pvp...
After the hotfix:

VERY BAD JOKE theser patches you make! Really is there NO ONE TESTING ***** BEFORE LIVE? Or are there only a few guys testing so they can't actually TEST in big action ?

And how about converting your 4MB .bmp screenshot to a reasonable .jpg before you upload? Sheesh.

You serious?

Bladefyr · July 2014

Bladefyre wrote: »

I'm experiencing all of the noted issues as well, in all pve zones. It makes veteran Crypt of Hearts relatively unplayable in the never-ending trash and boss fights. Combined with the keyboard/mouse ceasing to function bug, it makes everything else nearly unplayable.

I love the game, but these bugs, and a host of others need to be fixed immediately lest the remaining players decide to go elsewhere.

Post hot-fix comments: the fix did not fix anything for me. FPS was up and holding at 50-60 and then plummeted to 8-12 for no reason. I had to re-launch the game to get it back to higher levels. Still having all the OP's noted issues, especially the lack of skill animations or telegraph renderings.

Beesting · July 2014

I got kicked out of the game around 2 am to find there was a patch to download.
Got back into the game,
As i was on the quest to drive the undead from some pass in greenshade i ran into the cave as another player just came out.

Ran all the way to the end of the cave, which was empty.
I thought ok the other duded killed everything.
The the npc that was on the quest with me started losing health fast.
5 seconds later i was dead as well. Just before i died i saw about 7 skeletons, massive red rings on the floor and masses of fire.

Remember the cave was empty seconds before that.
I though ok, that's it time for bed.

How can we play when we constantly have to wait around for mobs to spawn....

silvestru_liviueb17_ESO · July 2014

Fixed the picture for Ashtaris, feel better? :O
Beesting, i also started to experience weird stuff even in pve since their glorious interior lighning or whatever crap they loaded up to the server...

radiostar · July 2014

Old system: 2600K CPU, 32gb ram, gtx 780, ssd, Win7.
New system: 4790 CPU, 32gb ram, gtx 770, ssd, Win7.

Old system, I had the lag, invisible enemies/attacks, missing furniture and constant load screens with the last big Patch. After building the new system, my game is playing smoothly without any of these.

Only major difference is the cpu.

Lunerdog · July 2014

Just gone to fight good old Septima Tharn, hit her with Snipe which she seemed to dislike.

She disappeared into thin air and then proceeded to electrocute my sorry arse, I can see a red dot on the heads up display and tried area affects in that direction but nothing hits her while she kills me very dead very quickly

Stuck

Goosed

Knackered

Can't proceed

Games borked

More p***ed off than a postmans sock.

revi726 · July 2014

I am done with the game in it's current state ... playing with 3 friends and they have zero issues but I can't PVE or PVP since many mobs and players aren't appearing on my screen.

I run around thinking i'm alright then BAM i'm dead and rubber-band back to wherever i got killed by invisible mobs.

I also can't see any fire on the ground animations which made our vet dungeon a mess. As soon as I died however I saw the fire all over the floor behind the post-death recap screen.

Today pvping I had so many random load screens in the middle of nowhere. I would go to the farm at a keep and see no enemy players or npc's but all my allies are running around casting, etc. Then I would go to the stables and get a random load screen and then I can see everything properly until i go to the mine and have the invisible bug strike again

Please fix the game so I can come back!

Larira · July 2014

Please try this.

Shutdown the game
Go into the Documents\Elder Scrolls Online\live(eu)-Folder.
Delete the ShaderCache.cooked file
Delete the AddOnSettings.txt file
Delete the UserSettings.txt file

Start the client and adjust the graphics settings.

It fixed the lag in PVE for me.

Greetings

wllstrt75b14_ESO · July 2014

vladimilianoub17_ESO1 wrote: »

ok,downloaded fix and as told from a customer rep:I lowered graphic settings,flushed dns,opened ports(I need to make a thread requesting ESO ports as the 1st ports I was given 1 of them was invalid,then they send me another list of different ports with another 1 invalid,WTF) and lastly i replaced my Usersettings.txt file with another settings given by a customer rep.Nothing has fixed the main issues mentioned in this thread WHICH HAVE NOTHING TO DO WITH FPS DROP.Thtas it I think Zeni just drop the bomb with this issue.Has to be very new programmers.14 days of game time left for me.Ill will just do silly stuff like gathering and if my game is not running good like before 1.2.3 when 1 day left I wont renew my subscription and yeah,im going to try another MMO.So sad when a good MMO design fall in hands of very incompetent developers or programmers whoever are messing this game.

first you should never have to do all that crap their customer support wanted you to do to play a game. All that crap is just fluff for them trying to sound like they know what the feck they are talking about. Inevitably their customer service is as useless as most probably just following a script and have no formal or very little computer education.

I am really beginning to doubt the education of the developers as well, and question the managements ability all very bad things for a gaming company, i bet Bethesda could have done a better job instead of using zeni....

And oh joy they have figured out whats causing the issue and are working on a ...wait for it...wait for it... a new and improved hotfix!!!!!!!!!!!!!! (lmao never heard this from zeni before have we)

Dont blame me if I dont have the confidence in that statement, I would rather they come out and say heh we will try and fix it again but dont be surprised if we cant..I would certainly have more respect as when this next hotfix fails miserably like every patch they have ever implemented the latter statement would be more accurate.

Hypertionb14_ESO · July 2014

i managed to get a good recording showing many of these issues.

it is 14 minutes long and starts at a reasonable 30fps in game... by the end of the 14 minutes the FPS has dropped to 5-6fps..

It is in a Vr2 PvE zone, almost entirely solo... right from the start it shows massive lag on abilitys and by the end i have several instances where i am being attacked by mobs that have not loaded in yet..

sadly it doesnt show the invisable mobs issue, that only happened to me once... confused the crap out of me and i ended up just AOEing whatever was hitting me to death..

Larira wrote: »

Please try this.

Shutdown the game
Go into the Documents\Elder Scrolls Online\live(eu)-Folder.
Delete the ShaderCache.cooked file
Delete the AddOnSettings.txt file
Delete the UserSettings.txt file

Start the client and adjust the graphics settings.

It fixed the lag in PVE for me.

Greetings

i tried that... didnt do a thing...

the video i recorded and posted on the fourms was after i tried that in fact...

ArconSeptim · July 2014

radiostar wrote: »

Old system: 2600K CPU, 32gb ram, gtx 780, ssd, Win7.
New system: 4790 CPU, 32gb ram, gtx 770, ssd, Win7.

Old system, I had the lag, invisible enemies/attacks, missing furniture and constant load screens with the last big Patch. After building the new system, my game is playing smoothly without any of these.

Only major difference is the cpu.

So you suggest ALL of us should buy new pc for this ultra expensive game?
Man you must be ROCKEFELLER

radiostar · July 2014

No, I'm listing so that Zeni sees a possible problem. Both those chips are about PC recommend by them. Not what their game should require to run.

ArconSeptim · July 2014

Well you must know that this is type of game which requires MASS of players like LoL does as it has low requirements and any fps loss or lag, so it's not mentioned for players with ULTRA Pcs.

radiostar · July 2014

ya

So why they keep tuning it up so only ultras can run the dang thing? Don't they test it on a spectrum? Maybe so.

Pmarsico9 · July 2014

radiostar wrote: »

ya
So why they keep tuning it up so only ultras can run the dang thing? Don't they test it on a spectrum? Maybe so.

You don't get it: nothing is running it right now. The bug is sporadic in its emergence. It straight up stops effing working, garners massive ability lag, or gives you frame rates below 5 FPS.

NoirJ · July 2014

Just thought I'd give an update as to where I am guys and girls, tried logging in for the first time since the last "patch" went in, actually had to install it just now.

The result for me is, I hit log in about 10 minutes ago and still waiting, CPU is being crucified as well, ranging between 80 and 100% usage.

Anyway just killed it, cant be bothered to try again as will have to entre the one time code yet again as well.

Hopefully the Admin of the year @ZOS_HugoP will update both this and the Enhanced Security Thread, because I cant see anyone else doing it.

Mad_Dog_Reno · July 2014

Larira wrote: »

Please try this.

Shutdown the game
Go into the Documents\Elder Scrolls Online\live(eu)-Folder.
Delete the ShaderCache.cooked file
Delete the AddOnSettings.txt file
Delete the UserSettings.txt file

Start the client and adjust the graphics settings.

It fixed the lag in PVE for me.

Greetings

Have tried this too and no change for frame drops! Them still drop to 5-6 (from 40-50) when more players around you in cyrodiil.

Seravi · July 2014

Just fought three level 42 zombies. My constant fps of 55-60 dropped to five yes five. I almost died with all the lag. After the fight it jumped right back up. I thought okay one time freak thing. Go to take on two zombies and bam, down it goes again to five. It was just me and the zombies in lag land. This game is becoming unplayable. I didn't think I was going to survive the boss at 5 fps but I managed by the skin of my teeth. Most of what I hit on the 1-5 keys didn't register, then I couldn't move, then I could move but my weapons and the 1-5 keys didn't work.....

Darzil · July 2014

Larira wrote: »

Shutdown the game
Go into the Documents\Elder Scrolls Online\live(eu)-Folder.
Delete the ShaderCache.cooked file
Delete the AddOnSettings.txt file
Delete the UserSettings.txt file

Start the client and adjust the graphics settings.

It fixed the lag in PVE for me.

It worked to an extent for me, but not for long. After 10 mins or so the problems came back.
The other problem, for me, was that I rely on CC a lot in VR zones, and CC happens just after you hit the ability, but damage happens when the graphics render, it seems. As a result, I do a bow knockback and with no delay, it damages, knocks enemies back and disorientates tham. With a small delay, it knocks enemies back, disorientates them then breaks the CC by damaging them. A longer delay is actually better, as it means there is a short period of disorientation before the damage breaks the CC.
Unfortunately the combat system and the way it applies damage, CC, etc and seems to share the responsibilities between client and server is really sensitive to latency, graphics delays etc. The quicker and more deadly combat is, the more important game, system and network architecture and optimisation is.

Seravi · July 2014

There is no pattern as to when the lag bug happens for me and it seems many others. I stay at 50-60 fps until the lag thing happens. It can happen when I kill a bear or take on a few worm cult or a boss. Once it happens and whatever I am trying to kill finally dies, it stops.

I do know the launcher has a memory leak. If you leave it open it will suck your system dry. Sitting on the character select screen has a memory leak again so I feel sure somehow the game memory leaks are back as well. All of this started for me after the 'hotfix" last night.

Digma · July 2014

ZOS_HugoP wrote: »

Greetings folks!

We're aware that the FPS issue did not get fixed after yesterday's patch and, in some cases, actually made it worse. Our team has identified what's causing this, and we are working on a hotfix now. We will keep up to date when this hotfix will be deployed.

Thank you!

Thank you for the update, I hope it'll get fixed within a decent amount of time as the playability of PvP has been dropping ever since the craglorn patch and has become increasingly bad with every patch released.

Dusty5 · July 2014

Yep locking up during combat can not walk after using fire rune. Were are up to 4 pages on this after the ninja hot patch and true to form. Zos is saying nothing-Doing nothing.

Pmarsico9 · July 2014

I would be fine with an extension of my sub for the period of time it takes to fix this at no charge.

This is not a mild issue. The game is essentially unplayable to a very large portion of us.