DEAD LAUNCHER / ERROR 210

47A0111 · June 2014

if you are reading this, it is my last try.
Sent you an Formal email once, no reply from customer support.

well, always ERROR 210. i tried everything i can find in your FORUM/SUPPORT,
and also everything i can find on internet using Google.

my Launcher always dead after a patch updated. Actually your launcher always dead at 99percent patching no matter how many hours i waited (once closed and reopen it would stuck at downloading..... i need to uninstall and reinstall right after the patch and it would work till the arrival of the next patch.)

BUT NOW, at this moment uninstall+reinstall did not work.
+ install the whole new client on different location does not work also.
temporary solution playing with .exe works. but got unknown error every 5 minutes

What should i do?
cancel subscription and go back to my beloved TES Oblivion+ TES Skyrim ???

Grandpappy · June 2014

I just encountered this same problem right after my malware up dated. It ran a scan and isolated 2 items, part of the launcher for ESO and Guildwars 2. Telling it to un-isolate them did not help. I had to do a system restore to a date when the game worked, and now everything is fine. When malware asked about those items, I told it to ignore them. Hope this helps.

Yoshie · June 2014

@47A0111‌ Did you try running the game as Administrator? Also if you are going to place ESO anywhere that is not your C: drive (I had this problem too installing on my HDD) Make sure you make a folder and place all the ESO files in it. I remember you saying that you contacted CS but did they get back to you? Sorry I did not get to read all your post(s) if you made more than one.

s.fulton426eb17_ESO · July 2014

Yes same for me this morning, tried repair and it just deleted the entire game

ZOS_PierreL · July 2014

Hello @s.fulton426eb17_ESO,

The Patch Manifest error (Error 209 and 210) occurs when a game client has not updated correctly or the launcher can not determine the version. The result is that the typical patch from one version to the next will not work. You should first try to set the program to run as administrator:

1. Run As Administrator

Right-click on the launcher icon
Select "Properties"
Choose the "Compatibility" tab
Check the box that says "Run as Administrator"
Click Apply and OK. Try to run the game.

If you are still experiencing trouble try the following:

2. Repair the Game Client

If the "Play" button reads "Install":

Click the install button and start downloading Once the download begins, shutdown the launcher Restart the launcher Expand the Game Options menu (Cog wheel located above the News Feed) It should say "Updating..." Under that it should say Cancel. Click Cancel The expanded tab should now change to include "Repair." Click repair, and wait for it to finish.
If "Play" button reads "Install or Update" during the download process:

Expand the Game Options menu (Cog wheel located above the News Feed)
If the tab says "Installing…," restart the launcher
the tab says "Updating…," click Cancel
The expanded tab should now change to include "Repair." Click repair, and wait for it to finish.

The repair process will go through a loop of verify --> download --> verify until all the files are repaired. The progress bar will therefore go from 0 to 100 multiple times before it finishes. It is possible that the system will need to download large files.

3. Delete Patcher Program Data Files:

Navigate to the Patch's install Folder (by Default located at C:\Program Files (x86)ZenimaxOnline\Launcher
Locate and Delete the "ProgramData" Folder
Restart the Launcher
The Launcher should now display "Creating Download." This is normal as the launcher begins the regeneration process. It can take anywhere between 21-30% before the launcher switches to "Downloading Game Files"
Try to run the the client

4. 15 - 20 Minutes Wait:

Once the "Patch Manifest Error" reveals itself, click "OK"
It will sit for about 15-20 minutes show "Patch Manifest" or "Error 209". Play button will be unusable at this time (gray).
After 15-20 minutes, Play button becomes blue and will launch as normal.

If you are still encountering the patchmanifest error after trying all of the above steps, please contact our Customer Support team with your Game Consultant for further assistance.