I am writing this with my brother account because i still dont have access to my account after 14 days.
It all begun on june 2nd . I recieved a suspension for no reason.
It took about 10 days fighting with CSR telling me to give secret question awnser, a payment that was made ... all on separate mail.
Once those informations were given they said they are moving it to the higher team. After 3 days i still didnt have news so i wrote to them again. They said :
"I have yet to receive word on the status of your appeal. I will take the liberty of resubmitting your appeal.
I'm sorry for the inconvenience.
Thank you for your continued interest and support!"
After 10 days they finally restored my account with 9 day added to my subscription.
You would think it is ok , i havent lost anything but time but this is just the begining of the complain thread .
Here is the main reason why i am sharing experience with everyone
On june 13th i recieved another mail telling me AGAIN that i was suspended. You would think i have done something wrong
but!!! i havent even logged in since they unbanned me .
What the hell is that zenimax ?? are you really this bad using some autoit script to ban people and not even removing the flag when you unban them.
I want serious awnser on what is going on.