Provisioning Materials in VR areas.

Covyn

I would like to know when this is going to be addressed. There is no reason for provisioners in the VR areas to only have access to level 5-10 ingredients from these zones while all other crafters have a steady supply of high level materials.

I can't even make the VR level food without having to go back to coldharbor to gather mats. Pretty massive oversight in my opinion. You can loot VR level recipes in the VR zones, but not the materials.......When is it getting fixed?

I just love going into VR BC opening a barrel and finding....thin broth.....yay.....

babylon

Agree. Provisioning ingredients need to be vet level in vet areas. Update the barrel/crate/funeral urn etc loot tables. Also the food and drinks found on tables are all low level too, so get that fixed as well.

Covyn

So this is the response I received from CS.

"Blessings of the Wise upon you!

Thank you for contacting The Elder Scrolls Online Team.
We appreciate your time and envy your patience. Sheogorath put cheese in all of our keyboards and we were overrun with ravenous skeevers!

I apologize that you are not finding high level provisioning items after becoming a Veteran. Reaching Veteran rank will not cause the player to discover higher level ingredients within lower level areas. Players will still find ingredients that correspond to the zone that they're in. In order to find Veteran provisioning materials please go to the higher level areas within each alliance. Feel free to submit this using the /feedback feature in-game and join the discussions on our forums http://forums.elderscrollsonline.com/

Thank you for your continued interest and support!"


Ok, I am not sure if they just don't understand what I am saying, or if they really do consider the VR areas "lowbie zones".

Regardless, this is the worst answer ever. If this were truly the case then Blacksmiths should only be finding Iron nodes, jute should be the only cloth available, maple should be the only lumber on the ground, and the alchemy waters should make level 3 potions instead of clear mist. The fact that I have to submit /feedback to try and get them to fix this MAJOR OVERSIGHT is complete bulls**t.

There is no reason any other materials should be available to any professions if the first VR areas are considered "tier 1" on crafting materials.

Fix it...without endless feedback....pull your head out of your winking skeever and get it done ffs.

I urge all Provisioners to file bug reports on every single low level item you loot from the VR areas, right click and report the item....over and over and over again 1 bug report for every single lowbie aged meat or thin broth and then maybe, just maybe, someone will pay f**king attention.

Artemiisia

I had to go back to coldharbour yesterday to farm the right ingredients for my recipes, clever way actually to keep me playing longer, since I cant quest in the meanwhile.

SinfulSoul

I got a purple recipe today for VR5 but the mats don't seem to exist ingame atm. I heard that it'll be fixed with the 1.1 patch tho, and I sure hope so. Sucks being able to make a VR5 purple consumable and not have the mats for it because they aren't ingame yet.

Covyn

SinfulSoul wrote: »

I got a purple recipe today for VR5 but the mats don't seem to exist ingame atm. I heard that it'll be fixed with the 1.1 patch tho, and I sure hope so. Sucks being able to make a VR5 purple consumable and not have the mats for it because they aren't ingame yet.

What are the mats? I don't know of any that are not in-game.

Oats and Tomatoes = Hireling
Imperial mash and other Imps = Coldharbour vendor
Golden Malt = Coldharbour Vendor

What others are you speaking of for VR5?

Thalmar

I don't understand the logic behind every mats including loots, blacksmith, clothing, enchanting, woodworking is scaling with the Veteran content but only provisioning mats not. If i can loot only level 1-5 provisioning mats from barrels why should i able to loot higher mine or wood. If i am VR1, a barrel should drop Veteran items since i am not getting iron ore or jute but Veteran content items from woods and mines.

stefaan.de.wasch1b16_ESO

I urge all Provisioners to file bug reports on every single low level item you loot from the VR areas, right click and report the item....over and over and over again 1 bug report for every single lowbie aged meat or thin broth and then maybe, just maybe, someone will pay f**king attention.

And then people wonder "why" game breaking bugs or real issues don't get adressed in a timely fashion...

Seriously man, chill out... we all know already that there's no VR mats dropping for provisioning... Even Zeni... No need to grab your torch and your pitchfork and start heading for the townsquare to erect a few gallows... Nor to screw over people that have game breaking issues that get lost in a sea of "I want my VR food no-o-ow"-reports

Covyn

I'm sorry you feel this oversight doesn't impede your gameplay. It's important to me and many others, so I will do whatever is necessary to see that it is addressed.

All other crafts have access to their materials, so ignoring provisioning is complete BS.

Best Wishes, my Bug reports will continue to flow.

stefaan.de.wasch1b16_ESO

Oh, I'm sure they will continue to flow... but still, I'm guessing after about 50 or 60 of them your reports will get utterly ignored (and rightly so) and then when you run into a real game breaking issue... well, there once was this boy that kept crying wolf... you might have heard of him...

Covyn

First of all, if you have ever filed a bug report you will see that they are structured and categorized, they don't all flow into the same pot.

Any item can be easily reported by Right Clicking on it and it will fall into its own category. If your belief is that ZoS has one team addressing all bugs for all areas, you are wrong.

Anyways, last I will say on the topic of bug reporting, hijacked far enough.
Best Wishes.

BenjaminKacher_ESO

Known issue, will be fixed in v1.1 (according to the patch notes).

Covyn

BenjaminKacher_ESO wrote: »

Known issue, will be fixed in v1.1 (according to the patch notes).

Could you link that Ben? I can't see it on their list of known issues, so it must be listed elsewhere....and the response from Customer Service didn't lead me to believe this either.

Thanks in advance!

babylon

Covyn wrote: »

So this is the response I received from CS.

"Blessings of the Wise upon you!

Thank you for contacting The Elder Scrolls Online Team.
We appreciate your time and envy your patience. Sheogorath put cheese in all of our keyboards and we were overrun with ravenous skeevers!

I apologize that you are not finding high level provisioning items after becoming a Veteran. Reaching Veteran rank will not cause the player to discover higher level ingredients within lower level areas. Players will still find ingredients that correspond to the zone that they're in. In order to find Veteran provisioning materials please go to the higher level areas within each alliance. Feel free to submit this using the /feedback feature in-game and join the discussions on our forums http://forums.elderscrollsonline.com/

Thank you for your continued interest and support!"


Ok, I am not sure if they just don't understand what I am saying, or if they really do consider the VR areas "lowbie zones".

Yeah that was just customer service fail - the guy didn't realise you were playing in vet areas, and doesn't understand that vet areas are the same maps as low level areas except with revamped mobs...he thought you expected being a certain level to change the contents of barrels when you looted them in the actual low level areas.

Covyn

I can agree with that Babylon...we still need an answer as to when its going to be addressed and fixed. I'm not seeing it on "known issues", but every VR provisioner in ESO knows it right now.

Arwyn

I have it reported and bug reported, the service ticket is now going unanwered and noone in the support forum will reply even though a ton of players are reporting it.

Getting a tad depressing.

Oh and I had the same reply about low level areas...

Covyn

Arwyn wrote: »

I have it reported and bug reported, the service ticket is now going unanwered and noone in the support forum will reply even though a ton of players are reporting it.

Getting a tad depressing.

Oh and I had the same reply about low level areas...

I had a dialogue going with CS....at my third attempt at explain to him about the VR areas being the "revamped" zones, it went silent. Who the f**k are these people that don't even know the game they are supporting?

They just kept saying "/feedback for changes".....

Are there any Dev's or actual ZoS staff who watch the forums who can give a valid answer here, or should I just keep asking the guy who works at the drive-up window fulltime and his part time job is apparently managing your customer service responses? (no offense to drive up window operators, I thank you for my French Fries with each greasy bite!)

Iorail

This needs to be corrected, no need to be looting low level anything if you are on a high level area.

Arwyn

Covyn wrote: »

Arwyn wrote: »

I have it reported and bug reported, the service ticket is now going unanwered and noone in the support forum will reply even though a ton of players are reporting it.

Getting a tad depressing.

Oh and I had the same reply about low level areas...

I had a dialogue going with CS....at my third attempt at explain to him about the VR areas being the "revamped" zones, it went silent. Who the f**k are these people that don't even know the game they are supporting?

They just kept saying "/feedback for changes".....

Are there any Dev's or actual ZoS staff who watch the forums who can give a valid answer here, or should I just keep asking the guy who works at the drive-up window fulltime and his part time job is apparently managing your customer service responses? (no offense to drive up window operators, I thank you for my French Fries with each greasy bite!)

I've been begging for a reply here for ages, my replies to my ticket also now go unanswered (4 days now)

Arwyn

I suspect I did something wrong in a past life. My latest comment from support

"There was an issue in PTS prior to launch where this would occur though it actually de-leveled the entire zone, so you'd run around one-shotting everything. The fix was to wayshrine back to any area in your original faction, and then wayshrine back to the veteran zone. That should reset everything relatively instantly and allow you to start collecting Veteran materials.

Please note that despite being in a veteran area, the provisioning materials are going to be the same. Provisioning does not have veteran materials at this time. You'll also notice looted potions/foods are lower level as well, as veteran equivalents don't exist.

Let me know if zoning out and back in helps. If not, I'll be happy to continue looking into this for you! "

I think they dont read tickets and also do not know the game they play. My reply to them.

"The mobs are the correct levels. Wayshrining doesnt help, this is a multi zone problem when in Veteran zones. I have said previously that drops from mobs are 100% fine. The problem is the crates,sacks and barrels

Drinks are as you say low level. This is clearly a bug why wouldnt they be level 50 which does exist, why are they level 1?, while vet level potions do exist they drop from mobs not from barrels etc. The Vet level crafting material for potions is dropping from the crates correctly.

Veteran Materials do exist since you can buy them from a vendor and loot some in coldharbour...... so why would vet zones drop the original level of prov materials and not these ones that drop in coldharbour.

I suspect your investigation needs a little more work. If I am not being clear or the other information in this ticket is unclear please let me know. I have raised this as a bug, what has the dev team said?"

pulversoppa

I agree that all this is insane. Got into a "seriously...?! O.o"-mode when seeing crap ingredients there.

Arwyn

Support reply

"My mistake, it seems a new loot table was added since pre-release for Veteran provisioning. I apologize that my information wasn't up to date!

I checked into this and it's currently logged as a bug for investigation. I don't have any updates on the issue at the moment, but we'll be sure to update players via our patch notes when more information is available.

Thank you very much for bringing this to my attention, and I apologize that more information is not available. If there's anything else I can help you with, please let me know and I'll be happy to look into it."

Catches_the_Sun

This is in my top 5 issues right now. I'm guessing it wouldn't have gone this long without a fix if there were iron ore or jute nodes in VR zones.

Covyn

I could swear this forum said "Customer Support - English"....so where is the response here? I am starting to believe ZoS is just putting their head in the sand......

Post a date as to when this will be remedied. Has it been addressed on PTS? Are you DOING ANYTHING? Silence does not bode well for my confidence in your company.

Covyn

My last statement to CS in my attempt to explain, once again, what I am talking about:

"I still don’t think you are understanding what I am saying.

I am in the VETERAN AREAS…..where all the nodes are like Tier 6 and above?? The revamped zones that you visit at VETERAN LEVELS. I am not going back to my original starting zone and trying to gather there.

VETERAN AREAS only yield low level provisioning materials….you have to be level 50 to even quest in this zone, so why are the mats from barrels, crates, sacks level 5 when everything else is on par with the area??"


And finally, a different response that didn't say /feedback for changes.

Greetings!

We are sorry about all the confusion and I understand how frustrating it can be. We are sending this issue up to our game support team so, please bear with us as we look further into this issue and find a solution. Thanks for being patient.

Thank you for your continued interest and support!

Warm Regards,
The Elder Scrolls Online Team


And a further response:

Greetings Vestige!

I am sorry you are having issues finding provisioning mats in Veteran Rank areas. I just wanted to let you know that we are still looking into the issue and that you have not been forgotten. I apologize for any inconvenience this has caused you.

Thank you for playing The Elder Scrolls Online and thank you for your continued patience, interest, and support!
Pro-tip: Our animated emote list is extensive. Express yourself! You can find a list of emotes in game by typing /help and searching for emote!
May you break many anchors!
Nik, The Elder Scrolls Online Team


Thanks for the constant apologies....and the handy pro-tip so perhaps I can /vent-severe-rage while I am in-game and still unable to gather crafting materials that are my level.

It is my current belief that ZOS isn't doing s**t about this. Not even able to give a time frame....

Covyn

Hooray, VR5 areas and level 40 mats.....still no word. When is this getting fixed ZoS?

Censorious

Well, it's a pain, yes.
But it's hardly a priority. Just go and do something else. I'd rather they fixed the bots and gold sellers.

Covyn

Again...I am sorry you don't feel this is a priority. With all of my other crafts materials are readily available in the VR zones.

There are some other things to note here about provisioning that are just ignored.

ALL MATERIALS for all other professions can be gathered or found through decon. There is no requirement for you to buy anything from a vendor. Now with Provisioning, you can gather every material until you get to the VR level of food, at which point you now have to buy them from a vendor due to the fact they are not in the barrels, crates, etc.

Why is this? Because they failed to fix the mistake in Beta, and further fail to address it while the game is live.

And as for the comments of priority, Zenimax Online Studios has over 250 employees and the belief that need to pick "one thing at a time" is completely false. I agree there are some things in the game that need to be addressed AS WELL....the provisioning is ON THAT LIST, and they have yet to say ANYTHING. They are giving everyone who has brought this up with customer service the run around, completely evasive answers, and the tried and true "Let me get back to you after I ask someone else".....and then there is nothing but silence. They ignore the problem, ignore their players, and luckily for them.....you can work around it for a cost. But if they continue to handle other in-game issues like this, maybe their only subscribers will be the BoT's and Gold Farmers, perhaps that's why they slowed down on their bans of these hacks and they are now showing a strong presence in-game again?

All I can say is the response they have taken to some of the problems in the game remind me of the free to play companies that don't give a damn. All that was asked for is a timeline as to when it would be corrected.....and we got silence. Not acceptable......on ANY ISSUE!

They could even say "we have no intention of fixing it" and that at least would be an answer.

Covyn

And Finally.....a reasonable answer from ZOS.

Hey there,

I apologize for the length of time it has taken to get back to you, I definitely understand that this issue must be frustrating!

I wanted to let you know that this issue is logged as a bug in our system but has not yet been fixed in a patch. The moment the issue is fixed, it will be placed in a patch, which will appear on our page at http://forums.elderscrollsonline.com/categories/patch-notes. That will be the best place to receive updates on the issue, as it is updated with each patch release.

I apologize that I don't have further information on a fix, but I hope to see it resolved soon. Thanks so much for your patience.

Warmest regards,
Greg
Zenimax Online Support


At least now we know you are planning on fixing it.

Thanks!

Thorntongue

This is what happens when you slap together a $hi+ system at the last minute. It's what happens when you don't really know what to do for people that reach 50.

traigusb14_ESO2

There are some areas that did get leveled .

I'm plating my EP VR1 in Daggerfall, had 3 bits of dungeons today spawn food items at the right level (normally I just look around for salt, onions etc. and leave everything else because it is tier 1 goat feet or whatever) .

Had 2 boss rooms (out of like 25) and one piece of zoned hallway with traps have right stuff (zoned from dungeon proper at door, then zoned to boss room at other side... boss room has tier 1 food lol, but the trapped hall... mmmmm good).