ZOS_TristanK wrote: »Hi there, folks. First, we recommend that you add the game, the launcher, and account.elderscrollsonline.com as exceptions to your firewall and anti-virus programs. Once you've done that, please open the following ports through your router:
- TCP / UDP Ports 24100 through 24131
- TCP / UDP Ports 24500 through 24507
If this does not resolve the error, please send a ticket to our Support Team that includes your game consultant files so that they can look into the issue further. Thank you!
williambbechtoldub17_ESO wrote: »I've played this game since the 5 Day Early Access and during peak traffic hours, and this has never happened to me before.
ZOS_TristanK wrote: »Hi there, folks. First, we recommend that you add the game, the launcher, and account.elderscrollsonline.com as exceptions to your firewall and anti-virus programs. Once you've done that, please open the following ports through your router:
- TCP / UDP Ports 24100 through 24131
- TCP / UDP Ports 24500 through 24507