Were is the support i havent been able to refine mats with no response (dose support exist?)

CrispZ
CrispZ
hey i have a problem my mats sutch as voidstone ore leather scraps and cloth plants it wont let me refine them they dont show up i have bs level 50 and clothing level 50 with 9 points in each whats happening here it only started since the last patch and i have contacted you with no reply is there even support?
Edited by CrispZ on April 23, 2014 12:32AM
  • CrispZ
    CrispZ
    i have tried relogging i have tried /camp i have tried restarting the game the only thing it can be is u broke it on the last patch
  • CrispZ
    CrispZ
    lets hope it can be fixed
  • CrispZ
    CrispZ
    lol this is a joke
  • Noswell
    Noswell
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    I feel like I'm getting half of a conversation here. Have someone's posts been deleted?
  • CrispZ
    CrispZ
    no i cant refine mats in bs or clothing none show up i have been contacting support for days and posting here but it just feels like im getting ignored
    Edited by CrispZ on April 23, 2014 1:01AM
  • CrispZ
    CrispZ
    any 1 know how to fix?
  • Kemono
    Kemono
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    Maybe try to drop your mats into bank?
    Also please tell us what level are your crafter (player level)?
    Maybe there was a stealth nerf in last patch?
    btw dont bump your own thread, every few minutes. it looks like a bad troll
    Edited by Kemono on April 23, 2014 1:47AM
  • charles_crowe
    charles_crowe
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    i've been having this issue for 2 days now, with no official response or statement on it.

    http://forums.elderscrollsonline.com/discussion/85012/unable-to-refine-raw-materials-or-even-see-them-in-the-crafting-screen#latest
  • CrispZ
    CrispZ
    Kemono wrote: »
    Maybe try to drop your mats into bank?
    Also please tell us what level are your crafter (player level)?
    Maybe there was a stealth nerf in last patch?
    btw dont bump your own thread, every few minutes. it looks like a bad troll

    player level VR10

    Blacksmithing level 50

    Clothing level 50
  • GossiTheDog
    GossiTheDog
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    It looks like a bug of some sort. Have you opened a ticket via the website?
  • charles_crowe
    charles_crowe
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    well, i just opened one from the website, but i've opened maybe 2 or 3 in-game, and haven't been able to respond to the e-mail they send me.

    EDIT:

    i've included links to this discussion, and others on the topic in my ticket.
    Edited by charles_crowe on April 23, 2014 5:04AM
  • GossiTheDog
    GossiTheDog
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    How long has the first ticket been open for?
  • charles_crowe
    charles_crowe
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    opened the first one in-game around maybe 5 PM EST on the 21st.
  • CrispZ
    CrispZ
    i opened one on the day the new patch went up €$¤ for u support isnt real i guess
    Edited by CrispZ on April 23, 2014 5:30AM
  • qw3r7b16_ESO
    yeah no raw materials show up in refine tabs of any crafting tables since patch on monday and it blocks crafting, needs fixing.
  • CrispZ
    CrispZ
    yea this dose need fixing im loosing out on mats lol and gold
  • CrispZ
    CrispZ
    still no support O.o
  • SinisterJoint
    SinisterJoint
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    im not getting any support on this either, ive submitted 2 tickets so far. I cant craft anything and th only way my crafts are leveling up is from decons. it sucks
  • CrispZ
    CrispZ
    Yea there just wasting time
  • CrispZ
    CrispZ
    we could atleast get some confirmation that this is getting resolved.........
  • Kanchoe
    Kanchoe
    Posting this in all the threads cause it was frustrating to me too. Try repairing your client, this fixed it for me.
    bxtczn7pudmr.jpg
  • CrispZ
    CrispZ
    Posting this in all the threads cause it was frustrating to me too. Try repairing your client, this fixed it for me.
    bxtczn7pudmr.jpg
    I'll give that a try thanks

  • SinisterJoint
    SinisterJoint
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    This fixed it for me.. YAYYYYYYYYYYY
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