stuck on installer! please help.

kioplk987

alright! so I get past all the stuff where I select us/eu megaserver and then past the part when I install the uninstaller. and the one after that. it gets stuck about half way and says "updating". please help! I have uninstalled 3+ times now and restarted my computer.

Sidney

Hi,

How long has it been sitting at that stage?

Do you have administrative rights on your computer?

If you end up reinstalling again I recommend right clicking and choosing "run as administrator" just in case. Windows buggers up at times though to be honest it's rare this bit helps.

Also make sure you check to see if you have the space.

Another thing I would recommend:

1. Install CCleaner. I'm not sure if we're able to give links to other websites on here so if you google it, it will be the first result (not the advertisements) and starts with a p and ends in m.
2. Also consider moving this post to http://forums.elderscrollsonline.com/categories/EN-pc-support

GrundelWolfe

You might need to add an exception to your firewall. My launcher hung up as well the first time.

If you have an anti virus, add an exception there as well, or even disable it temp. to see if it helps.

Sidney

GrundelWolfe wrote: »

You might need to add an exception to your firewall. My launcher hung up as well the first time.

If you have an anti virus, add an exception there as well, or even disable it temp. to see if it helps.

Good point, totally spaced on this!

Make sure you check this before you even attempt a reinstall OP.