Bank reset, lost all my gold upgrades and several items

kenshindononub18_ESO

ok im pretty infuriated right now. I was going to transfer a few recipes from character 1 to character 2. I put them in the bank and logged on to character 2. Imagine my surprise when i went to take them out and it showed my bank slots were totally empty. Not only that they were reset to the default space! I freaked out and logged back onto character 1. The bank was then repopulated but stil at the default slots instead of with my upgraded space and my items and deposited gold were still missing. I tried switching back and forth but the same problem occurred

what the hell? Im very pissed off right now. The channels are inundated with gold spammers that aren't getting banned and now i hit this very serious game crushing bug? What gives? Where are my items, gold, and bank slots? I asked in zone chat and people said this has been happening to a lot of people and i shouldn't' touch my bank till they fix it. So does that mean i cant play for weeks while i wait for them to patch this?

Ungh im so disqusted right now im considering just canceling my subscription if this isn't fixed right. This is no minor bug this is very serious and game breaking IMO

Amsel_McKay

Add your CS number to the sticky forum above no fix in sight yet... welcome to the massive club

kenshindononub18_ESO

how do i get a ticket number? didn't pay attention when i submitted it.. this is not good seems very common. This isn't a minor thing either, its pretty damn major. I didn't even check my skill points wonder if those are borked too

what have they said their solution will be? Anything short of complete restoration of slots/money and items is unacceptable to me

Mujuro

kenshindononub18_ESO wrote: »

how do i get a ticket number?

When ZOS emails a response to you, it will have the ticket number.

Amsel_McKay

Missing Bank Slots, Stored Bank Items, and Skill Points – We're continuing to investigate the issue, and are working on a fix now. As soon as the fix is ready, we will push it out to the live megaservers. Please note: This may result in a second maintenance this week and when we do push the fix, it will not be retroactive. Know that we want to make this right for all impacted—we’re still exploring options to help those who have stored items/gold, and bank slots go missing.

ZOS_SandraF

We are closing this thread because there is already a thread about this issue. Please try to use the search button before creating a new thread. That allows us to help players more efficiently and facilitates the visibility of different issues.