Prime Time Maintenances?

Softdog

"Post edited by Jessica Folsom" the same woman that wrote the ESO Maintenance alert/status 20 min before shutting down the server(s). What evil comments did she delete?

On a more serious note, I totaly agree with OP and Zenimax is well aware of their choice or at least the should be after having to prolong the "early access" 2 days to keep us happy. Do we get more playtime to our included 30 days as well?

thorstenb16_ESO14

I love this game in many ways, its a good MMO but also for me the primetime is not good. Coming home after work and then the servers are down. So in my opinion this is NOT the most perfect time to have a maintenance. I live in The Netherlands

Greevir

Funny to see people bitching about US getting preferred treatment when the servers will be down during our primetime. The US servers are going down when the EU ones come up and will be down for several hours. But that's okay, keep bashing on US, all the cool kids do.

Thete

squicker wrote: »

they probably DID think that the sooner they fix the bugs the better. Because that means less support tickets on things they have internally fixed, and therefore more resource to attend to probably a very long queue of other bugs.

They haven't introduced this patch as soon as possible though. It was announced and actioned at the start of the normal working day on the East coast of America. It's not a coincidence, they've done it at a time which is convenient for them not expeditious for us or the game.

Mera_Luna

I think the majority of the issues here can be resolved by better communication. As a suggested method I would recommend the following;

1. Announce the scheduled patch an appropriate amount of time in advance.
2. Since it is a scheduled patch that means you already know what issues are being patched therefore post the patch notes at the same time.
3. STICK TO THE SCHEDULE!!!!
4. Refer to number 3!
5. Refer to number 3!

Rescheduling patches is fine if absolutely necessary, in this case considering the wording in the announcement "a small patch" it would not seem absolutely necessary in this case.

More MMOs and otherwise fine products have lost customers due to bad/sloppy/poor customer communication than any other reason.

Learning from the mistake of others without having to make the same mistake yourself is about as good a description of acquiring wisdon as there is. Just a word to the wise.

In the mean time off to play Neverwinter Buh-bye

Dergard

appe3 wrote: »

1st world problems. Truly all I can say about all these complaints.

“Wise men speak because they have something to say; fools because they have to say something.”

-Plato

strongy_p

so they've posted the patch notes

spammichtotb16_ESO

This is seriously bad timing for a multiple hours patch. I wonder what was so important that it could not wait until tomorrow morning? With patch notes posted so that players know what to expect. I think that would have worked much better.

Ohh, and I am also wondering what the U.S. players will say when they find out they can't play either tonight ... No surprise if their patch will be postponed.

Greevir

spammichtotb16_ESO wrote: »

This is seriously bad timing for a multiple hours patch. I wonder what was so important that it could not wait until tomorrow morning? With patch notes posted so that players know what to expect. I think that would have worked much better.

Ohh, and I am also wondering what the U.S. players will say when they find out they can't play either tonight ... No surprise if their patch will be postponed.

I'd much rather have the game down during primetime with fixes, than have it up during primetime with progression blocked by bugged quests.

dodeath

Eris wrote: »

If you are talking about the maintenance happening right not, it is 7:30am where I am, hardly prime time. It's always prime time somewhere, but it's also always dead time somewhere else. So maintenance at any time is inconvenient to someone.

Dude do you understand that european megaserver means for europe players. As I know europe doest have much time zones. And maybe your time is America time? So that your maintainence time is perfect for you, but not for us in Europe. O you didn't know about time zones?

dodeath

RustyBlades wrote: »

I see that the EU servers are getting hit before the NA servers. I guess us NA guys are slower at finding exploits than the EU guys... see falling behind in the tech race..

Or they just test for Eu servers first, then in NA servers will be everythink ok. Coz noone gives a poop about Europe. Look at maintainence time

Grumblestiltskin

Why don't you guys get it... the EU server is currently in NA and 'After the initial launch phase is over, we will move the European megaserver to the European datacenter' as stated by in the ESO Road Ahead 14/3/14

This is public knowledge and it's no ones fault but your own for not reading it. So yeah the time isn't convenient at the moment but it will change. Now stop making fools of yourselves.

BlowFish

deanamersb16_ESO wrote: »

It must be a very important patch for them to implement it in this manner(i think the best server downtime for maintenance if you live in europe and work for most people is Monday morning 0300 gmt until 0900 gmt

Ding ding ding, we have a winner. Of course they have server metrics that tell them exactly when the least busy segment of time is for each meagserver.

prosims

It says the server is up now, but I can't login. Did anyone managed to log in?

syn161eb17_ESO

Softdog wrote: »

"Post edited by Jessica Folsom" the same woman that wrote the ESO Maintenance alert/status 20 min before shutting down the server(s). What evil comments did she delete?

On a more serious note, I totaly agree with OP and Zenimax is well aware of their choice or at least the should be after having to prolong the "early access" 2 days to keep us happy. Do we get more playtime to our included 30 days as well?

I wish i could see OP's original version. I agree with OP as well.

FishMonkey

Is the EU server still down? Getting log in time out

ressa

forums.elderscrollsonline.com/discussion/comment/568057

ZOS_KaiSchober wrote: »

Hallo, der Server ist zwar bereits wieder verfügbar, aber der Patcher noch nicht. One den richtigen Patch wird euch der Server nicht reinlassen. Bitte habt noch einen Moment Geduld, während wir den Patch bereit stellen.

Patcher wait time

Artmonger78

Since this is supposed to be the maintenance that was sceduled for Tuesday.. there wont be any issues with logging in tomorrow? (chuckle, laugh, snort) ok ok. no seriously.. no extra downtime tomorrow?