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Respone from Gamingheads on Statue issues

Maestro_Sartori
Maestro_Sartori
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They sent me a video on how to put it together lol. I got the damn thing together....barely. The issue I was having was with the base having a big bubble in the bottom and thus it wobbles severely...

They are going to their best to get out of this I know it...
Edited by Maestro_Sartori on April 5, 2014 5:50PM
  • xhunter
    xhunter
    Right? What a ridiculous email that was. Thank you for taking the time to read my actual issues with the statue and respond to them appropriately... Not.

    I ended up having to bore out the holes with a knife to make the tail and base fit. *** stupid.
  • Maestro_Sartori
    Maestro_Sartori
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    Yeah I bet thats what they did too before they made the video. They claimed that the concave in the base was normal...
    Edited by Maestro_Sartori on April 5, 2014 6:55PM
  • xhunter
    xhunter
    Yeah I bet thats what they did too before they made the video. They claimed that the concave in the base was normal...

    I sent them a very annoyed email in response. At this point, I just want the entire Imperial Edition replaced because of all the problems I am having with it. However, every response seems to ignore issues or talk down to me. This is not okay.
  • QueenBarenziah
    my statue is fine ... and the best bit of the physical edition is the lovely book... which is.... absolutely amazing :o.... I don't have room for molag bal anywhere anyhow... I put him on my tv tho :o.... and I just can't get his tail in perfectly but I'm satisfied :)
  • xhunter
    xhunter
    my statue is fine ... and the best bit of the physical edition is the lovely book... which is.... absolutely amazing :o.... I don't have room for molag bal anywhere anyhow... I put him on my tv tho :o.... and I just can't get his tail in perfectly but I'm satisfied :)

    Thanks for your completely useless post to make sure we all feel bad because we got defective products.
  • djmolko
    djmolko
    Mine was broken off at the mace. Response from gamingheads
    "Sorry to see that. Can you see if you can use some super glue to reattached the Mace, it should attach without issue."
    Yeah, thanks. I'm not stupid. My issue is that I have paid a lot of money for something and part of it is defective.
  • xhunter
    xhunter
    djmolko wrote: »
    Mine was broken off at the mace. Response from gamingheads
    "Sorry to see that. Can you see if you can use some super glue to reattached the Mace, it should attach without issue."
    Yeah, thanks. I'm not stupid. My issue is that I have paid a lot of money for something and part of it is defective.

    Woooooooow, that is just awful.
  • Lifeline1441
    djmolko wrote: »
    Mine was broken off at the mace. Response from gamingheads
    "Sorry to see that. Can you see if you can use some super glue to reattached the Mace, it should attach without issue."
    Yeah, thanks. I'm not stupid. My issue is that I have paid a lot of money for something and part of it is defective.

    Same thing happened to me, the worst part is is that its kinda chipped so it doens't even fit on properly. Not to mention, and this is just what I heard and I hope I'm wrong, but I read somewhere that the crazy glue will actually melt the plastic. I'm not sure if that is correct but I am paranoid now that I can't repair it.

  • Gothic
    Gothic
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    When I used 3M Scotch brand Super Glue, the plastic melted on contact into a gooey black mess.
  • Valethar
    Valethar
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    Most superglue WILL wreck certain types of plastics. If you're going to glue them at all (and you shouldn't have to!) I would advise trying to find a hobby shop and pick up some model glue instead.

    Even that can melt the plastic if you use too much, but is less likely to do so.
    Resistance is not futile! Say no to the Greed Collective™. Boycott Crown Crates.
  • Gothic
    Gothic
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    More info in this thread on the issues as well.
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