Redeemable Codes Not Working?

Brewdie
Brewdie
Soul Shriven
I picked up my physical copy of the imperial edition yesterday afternoon. It is one day after release, and when I try to put in the code for the explorer's pack I get an error saying that "This product requires The Elder Scrolls Online". I've been in beta and in the 5 day early access, so I didn't need to download the physical CD's, so I am a little confused as to what that means. Any help, resolution, or comments would be greatly appreciated.

-Brewdie
-Brewdie the Bulwark
  • Streega
    Streega
    ✭✭✭✭✭
    You received three codes with the IE: one for the game, one for the EP and third for the IE content, right? You should enter the game registration code first, then the other ones.
    ⊂( ̄(工) ̄)⊃ Don't-Care-Bear ⊂( ̄(工) ̄)⊃
    PC EU "House Tertia" - Friendly Guild for Mature Folks (housetertia.com)
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    Master Angler
  • Brewdie
    Brewdie
    Soul Shriven
    That worked. Thanks much!
    -Brewdie the Bulwark
  • Temerity
    Temerity
    Streega wrote: »
    You received three codes with the IE: one for the game, one for the EP and third for the IE content, right? You should enter the game registration code first, then the other ones.

    I bought the game from Amazon and entered the game code they sent me to enable early access. I've now tried to enter the explorer pack code and got the same message as the op - need the elder scrolls game. I had a go at following your advice and tried entering the game code again, but it's not accepting it a second time. I guess I'll have to contact support.
    -

  • traggarth
    traggarth
    Soul Shriven
    oh.. NOW i feel stupid.. HAH i had the same issue. and never thougth to check for another code in the box /facedesk!
  • Streega
    Streega
    ✭✭✭✭✭
    @Temerity,
    Not the early acces one you've received from Amazon, but this "paper" one from the box! It's covered with some kind of silver paint and you have to scrape it out.
    Edited by Streega on April 5, 2014 5:36PM
    ⊂( ̄(工) ̄)⊃ Don't-Care-Bear ⊂( ̄(工) ̄)⊃
    PC EU "House Tertia" - Friendly Guild for Mature Folks (housetertia.com)
    PC EU "Priests of Hircine" - Awesome Guild for Friendly Werewolves (free bites!)
    Master Angler
  • Brewdie
    Brewdie
    Soul Shriven
    @‌Temerity

    Look for the game guide in the box. It's the one that has The Elder Scrolls Online logo on front, and a picture showing you the controls for the game. On the back of that booklet is the code for registering the copy of the game. Once you put that in, you can put in the other codes as well.
    -Brewdie the Bulwark
  • Temerity
    Temerity
    Thanks Brewdie. I saw the code for the Explorer's pack and never thought to look for another one. Managed to enter the game code and now stuck on the subscription page (not accepting dates of birth) but hey ***, progress has been made! cheers for the help
  • Brewdie
    Brewdie
    Soul Shriven
    Lol, np enjoy!
    -Brewdie the Bulwark
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