"Roll-Over Cap
Why is the rollover cap not equal to the amount of Tomes needed to unlock the last page minus the number of Tomes need to buy everything? In this season, we should be able to rollover at least 4,010 Tomes. Or at least make one of the items with unlimited purchases, like the one for gold, so we don't have to earn something we can never use.
It's great to see that they recognized this is a point of pain, and are in fact adding a gold exchange for unused.
Thank you ZOS for that update.
@ZOS_Kevin @ZOS_GinaBruno @ZOS_JessicaFolsom So, the thing that confuses me about all this:
If the threshold to unlock a page is always higher than the costs of the things on the page, then what's the point of having the cost at all? Why not just make all the things 0-cost? Since the thing that actually matters is the threshold of unlocking each page.
Having items cost things just makes things confusing and muddies the intent that I think you're trying to convey.
So, the first problem is that people are confused about Tome Points to unlock pages vs. Tome Points to redeem a reward. On more than one occasion, I've talked to people who were hesitant to redeem a reward because they thought it would set back their page progress. You're using Tome Points in two different ways, and it's confusing people who haven't gone and read the article or help page (and why should they? systems like this should be intuitive, and if someone needs to read paragraphs to understand how it works, then you've failed the "is it intuitive?" test)
The second problem is that it frames the situation differently, when you assign a cost to individual items. I'm sure you've noticed in this thread a lot discontent over auto-claims of rewards and expiring points. And I'm pretty certain that's all because you needlessly assigned values to these items. By explicitly associating points to these things, you're now getting people to think of these points as a currency that is spent. But that's really not what this system is about!
And because each page's threshold needs to account for both the normal and premium tier things, this means that non-premium users are faced with a huge excess of points that they will then get upset about losing because you're telling them that it's a spendable currency!
This system is about: earning points to unlock reward levels ("pages") in the same way someone would earn XP to unlock levels. That's it. Get rid of the whole notion of Tome Points as a currency. Get rid of the whole notion of spending Tome Points. All of this is unnecessary, confusing, and it's framing the whole system in a negative way.
You need to treat Tome Points like an XP bar, rather than a spendable currency. These Tome Points then unlock levels of reward ("pages"). Each page will have a bunch of normal and premium items. No costs associated with each item. And when a user unlock a page, they can redeem the entire page. This is a way, way simpler way of framing the system. One that's more intuitive and less confusing. And more importantly, it avoids all the problems that you're currently dealing with in this thread: because earning excess XP and blowing past the final level is something that people can understand and wrap their minds around and are okay with. But telling them that they're earning excess spendable currency that you'll then yoink away from them at the end of a season is just begging for pitchforks.
Because the threshold to unlock each page is high enough to "purchase" everything on the page, in the end, the system that I describe is effectively identical to the system that currently exists. Except that you're no longer framing Tome Points as a spendable "currency" and getting all the associated confusion and backlash.
JHartEllis wrote: »Tomes should be a pick-your-own rewards system, and what you're suggesting takes one crack in the system and rips it apart entirely.If the threshold to unlock a page is always higher than the costs of the things on the page, then what's the point of having the cost at all? Why not just make all the things 0-cost?
Really hoping they move away from the autoredemption system and just add a few repeatable things that players can spend their points on. Or have players opt in to the gold exchange early ("I already picked out everything I want, please just give me gold for any extra Tome Points").
I agree that having Tome Points pulling double duty is a bit confusing, but ultimately navigable. If Tome Points were to only have a single role, I think it would be better to go the opposite route. Page progression could be more like "Complete (4) more Weekly Challenges or open a Tome Cache to unlock the next page." And then just have Seasonal Challenges give credit for 2 or 3 weekly challenges.
Begging for Pitchforks is my new Rage Against the Machine cover band.just begging for pitchforks.
allochthons wrote: »Begging for Pitchforks is my new Rage Against the Machine cover band.just begging for pitchforks.
While I think the TP to gold conversion is the best short term solution, and thank you for that, I think all of Code's post on page Two is excellent. There is a ton of confusion around Tome Points, re-rolling, and the whole system. I see it in guild chat, in zone chat, and on discord.
Also, there are a significant number of people who play ESO who have never encountered a battle pass in a different game. That's neither good nor bad, but I think there's a fair bit of assumption about what players will Just Understand, and that is a big source of a lot of the confusion. Not all of it, but some.
Please run the written articles, plus the planned changes, past someone who has not used a battle pass before.
If you do all the weekly challenges, the tome caches will never be used, so the caches you get as a ESO+ subscriber are completely worthless.
Additionally, the premium plus reward is only a costume we pay 15€ for, since the 2 additional caches are worthless. Of course, this is a no go. Was is so difficult to add some extra good stuff ?
Finally, converting tome points into gold at the end of the season feels insulting for veteran players, even at 1:10. Many players will learn their lesson when this will be pushed through; there will be far less engagement with the weekly challenges after this.
Also, in the EU we pay in € not in $, which makes the cost for us about 18% higher. As usual.
Been ignoring me since January 2026 and others who still have not received their subscription related tomes , though."Since then, the development team has been paying close attention to the community’s reaction[/i]
FlopsyPrince wrote: »I am not sure if I missed it, but I would really appreciate removing the chance to get the same item I rerolled earlier. I just lost one option on PS5 EU because the last of my rerolls gave me the Arena choice, one I had previously rerolled. Consider allowing us to go back to 1 we rerolled if we don't like what we ended up with, especially if we are out of rerolls!
I do not want Trials, Arenas, ToT and some other specific things.
I am perfectly fine getting duplicates of ones I have either completed or have on my list. I suspect that will be removed but it does make it easier to have multiples that proceed at the same time!
It says you can "contact Customer Support here" until April 30, but when I go there I can find no way to ask for it. None of the categories seem to apply, and there isn't an "other" category to use. Please let me know how specifically I can get my tome point caches refunded.
Kiyakotari wrote: »It says you can "contact Customer Support here" until April 30, but when I go there I can find no way to ask for it. None of the categories seem to apply, and there isn't an "other" category to use. Please let me know how specifically I can get my tome point caches refunded.
@ZOS_GinaBruno @ZOS_Kevin
Can we get an answer on this? I wanted to refund a couple of the caches I opened, as I also did not realize that the Points would not roll over. Unfortunately, there is no category that seems to fit this issue on the support page.
ShadowStrikerr wrote: »2.) Premium Plus Rewards Feel Worse Than Free Tier
We both purchased Premium Plus expecting the top-tier rewards to be worth it, only to realize that the rewards on the top paid tier are actually worse than the bottom free tier.
I genuinely don’t understand how things like Crown Crates, Trade Bars, Endeavors, and other high-value rewards ended up on the free track, while the paid track is filled with items many players won’t even use.
You need to treat Tome Points like an XP bar, rather than a spendable currency. These Tome Points then unlock levels of reward ("pages"). Each page will have a bunch of normal and premium items. No costs associated with each item. And when a user unlock a page, they can redeem the entire page.
FlopsyPrince wrote: »I am not sure if I missed it, but I would really appreciate removing the chance to get the same item I rerolled earlier. I just lost one option on PS5 EU because the last of my rerolls gave me the Arena choice,...
In Update 50 (at least as it stands on the PTS), rerolls past what we already have will be purchaseable by gold.twisttop138 wrote: »I know my wife would love this. I get all my trials, dungeons and arenas knocked out fast but we had to reroll all hers except dungeons since I can take her through just us. I'm also bummed IA doesn't count for arenas.
You can now obtain additional rerolls for Weekly Challenges by spending gold.
This is in addition to the five free Weekly Challenge rerolls every week.
The initial cost for additional rerolls is 500 gold, increasing up to a maximum of 10,000 gold with subsequent use. This cost resets back to 500 gold every Tuesday after the weekly reset.
allochthons wrote: »FlopsyPrince wrote: »I am not sure if I missed it, but I would really appreciate removing the chance to get the same item I rerolled earlier. I just lost one option on PS5 EU because the last of my rerolls gave me the Arena choice,...In Update 50 (at least as it stands on the PTS), rerolls past what we already have will be purchaseable by gold.twisttop138 wrote: »I know my wife would love this. I get all my trials, dungeons and arenas knocked out fast but we had to reroll all hers except dungeons since I can take her through just us. I'm also bummed IA doesn't count for arenas.
Searching on the Patch Notes for "500" will pop you right to it:You can now obtain additional rerolls for Weekly Challenges by spending gold.
This is in addition to the five free Weekly Challenge rerolls every week.
The initial cost for additional rerolls is 500 gold, increasing up to a maximum of 10,000 gold with subsequent use. This cost resets back to 500 gold every Tuesday after the weekly reset.
But I agree, if we reroll a challenge, it should not come back up on any rerolls.
twisttop138 wrote: »allochthons wrote: »Begging for Pitchforks is my new Rage Against the Machine cover band.just begging for pitchforks.
While I think the TP to gold conversion is the best short term solution, and thank you for that, I think all of Code's post on page Two is excellent. There is a ton of confusion around Tome Points, re-rolling, and the whole system. I see it in guild chat, in zone chat, and on discord.
Also, there are a significant number of people who play ESO who have never encountered a battle pass in a different game. That's neither good nor bad, but I think there's a fair bit of assumption about what players will Just Understand, and that is a big source of a lot of the confusion. Not all of it, but some.
Please run the written articles, plus the planned changes, past someone who has not used a battle pass before.
The confusion is very real. I try to be the guilds information officer and I was very surprised the amount of members in that guild and my other ones that just had no idea what was going on. Never experienced a battle pass. Had no idea things changed even. People that thought the game was closing after the removal of daily log ins and endeavors. The lack of solid in game information has been hard for many people. I was very surprised to learn that there is a not insignificant number of players that do not want to go outside the game for information. That don't think you should have to. Zos needs to do better, not just on that but a lot of tomes roll out was a mess. Yes they're fixing the egregious stuff but it shouldn't have gotten so bad.
"Is there enough variety for the Weekly Challenges?" No. I keep getting the same collect cloth from plants quest.
"Are certain Challenges unpopular and frequently re-rolled or avoided?" No. I used 11 rerolls trying to get rid of group content challenges (group dungeons, areas, Trials, PvP) I ran out of rerolls and am stuck with take keeps, which is what I do NOT want to do. It is so frustrating trying to find challenges I can do alone that I do not feel like doing challenges anymore.
"Does the pace of earning Tome Points feel right and rewarding?" The resource node challenges became boring when the resources are exhausted and challenge is to find a map that hasn't been farmed beyond the respawn points.
And others... The first week was fun. I was able to collect resources, complete challenges as I did quests and during normal play. This week. Nothing. There is a lot of spawn-camping, overcrowding at group events, and path resource farming going on so finding anything casually is not happening now. For me, this is not playing a MMORPG. This feels more like competitive farming.
Increase the respawn rate or maybe limit the repeat to separate days. Find 15 Runes on this day x2. Must wait for next day to find runes again. Players using add-ons for resource finding whether it is a material node or a treasure box have an advantage over those that play the game as it is presented. I think players should not be encouraged to rely on cheap tricks to complete simple challenges.
Out of interest, has anyone said if rerolls will carry over to new seasons? With the ramping price scale being introduced with buying for gold it would be nice to stockpile them, but don't really want to do that if they'll vanish at the end of a season
twisttop138 wrote: »Out of interest, has anyone said if rerolls will carry over to new seasons? With the ramping price scale being introduced with buying for gold it would be nice to stockpile them, but don't really want to do that if they'll vanish at the end of a season
Iirc isn't there a limit to how many you can have at one time? 12? Can anyone confirm if I'm just seeing a face on my toast here.