Error 103: Failed to Obtain Server Connection Information

Darkmistress1337 · February 24

@ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_Kevin
Please provide us all with a status update of this issue.

Wildberryjack · February 24

Just got booted and can't get back on either NA or EU. Says no connection. Clearly I have a connection.

IrisDupree · February 24

Same here, cannot log into NA or EU.

mctaff · February 24

Also adding my name to the list too. Logged out of one account, started up client to log into a different one (for my daughter who is unable to play rn),

1) Put in login details. Got set into a 3 second queue.
2) Queue went to 6 seconds.
3) Then got the same error.

What's also important here is that it murders my UI - there is no menu or options to click anywhere when this happens. Only the wallpaper. Have to force-close the task with Alt-F4 or something.

Stridig · February 24

Was playing fine with no issues until 10 minutes ago. Crashed and can't reconnect.

Auberon1983 · February 24

freespirit wrote: »

I would suspect at this point the login servers have gone "poof" as they are all located in America, although console people saying no issue so maybe not?

Nope, we are too, at least on PlayStation. I'm guessing Xbox is too

Imfhiosach · February 24

I had just arrived in Cyrodiil after spending an hour in queue (88 long) ! Timing was rather cruel there. Was looking forward to getting my 2 tickets.

Gegensmith · February 24

Yes, when I tried to swap to PCNA from EU, the same queue then no UI happened to me.

ganzaeso · February 24

Also having the same issue PCNA from a Michigan Location.

@ZOS_Kevin

Is the server currently in maintenance mode?

Kikazaru · February 24

This game is suffering weekly Ddos, what a joke.

FaerieDragon · February 24

At work all day and just want to come home and do writs and collect hireling mails. Now I get to miss those because I still have to get up and go to work again tomorrow.

Thanks a lot ZOS

freespirit · February 24

Kikazaru wrote: »

This game is suffering weekly Ddos, what a joke.

More like DAILY!!

r3nk0 · February 24

Nice, missed my pre-daily-reset tickets, because of this.

wolfie1.0. · February 24

ZOS_CouchTato wrote: »

Hello, we have an article on Error 103 here.

i have done all of the recommended options in the article, i do these things standard before comming to the forums for assistance.

any further suggestions? or am i out of luck for event tickets today?

Jolter · February 24

I just got home, i can't get on Xbox NA or Xbox EU. So much for whitestrake mayhem tonight

DeSyreni · February 24

PC/Na same problem, feels pretty bad man.

phairdon · February 24

Cannot login to PC/EU - error 103 continually.

PC/NA is queued. Queue leads error 103.

zaria · February 24

Got this on PC-EU, could not sleep and noted its start of new week but can not log on

RandomSilliness · February 24

Same. Login queue, followed by an error, followed by a screen that is empty except for the login backdrop painting. Weird.

FaerieDragon · February 24

This same thing happened to me over 13 hours ago before I headed to work.

freespirit · February 24

RandomSilliness wrote: »

Same. Login queue, followed by an error, followed by a screen that is empty except for the login backdrop painting. Weird.

Oooo I keep getting that and then I have to kill the game via Task Manager!

merevie · February 24

Maybe there ought to be maint.

Wildberryjack · February 24

Had other things in the game to do still but guess I'm done for the night. Got booted, can't get back on NA or EU. I was getting mail when suddenly the mail froze. Could move around, interact with other things, but nope still frozen mail. Then boot, and login error.

TheForseti · February 24

Yes, PC/NA. Lost connection during a battlegrounds match, and haven't been able to log back in the past few hours.

Gegensmith · February 24

Yes, it isn't only a problem with the log-in server in the USA. I've been kicked from the game something like x20 this evening playing on the PC EU server. Swapped to a different account each time. Lost track of which had claimed their tickets and which not. Was about to collect the last of them when the login server went down.

thinkaboutit · February 24

ZOS_CouchTato wrote: »

Hello, we have an article on Error 103 here.

.....

Gegensmith · February 24

It seems that the PTS server is still working, so off to do some housing until the servers are back up

Poncho28 · February 24

Crashed at Drake Keep in Grey Host. Logged back, placed in queue, failed to reach lobby. Is that what others are getting?

Now I'm getting a corrupted file with my launcher after repairing twice. Guess I can uninstall/reinstall, but why ZOS?

Sythen88411 · February 24

I want a extra day of mym for this and alot of other stuff...no not a mudcrab crap pet...

celner4_ESO · February 24

I wish so badly there was a willingness to invest in not just improving the servers but upgrading as well. With how frequently this has been happening since I’ve returned to the game it’s very upsetting to see there’s seemingly been no real improvement from the last time I’d played 5 years ago not only in staying connected to the servers but also the latency and desync.

Same exact issue here NA server PC. Just like last weekend.