Maintenance for the week of December 23:
· [COMPLETE] NA megaservers for maintenance – December 23, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
· [COMPLETE] EU megaservers for maintenance – December 23, 9:00 UTC (4:00AM EST) - 14:00 UTC (9:00AM EST)

What caused this outage?

  • Gabriel_H
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    ldzlcs065 wrote: »
    Thanks for all the kind replies. I'm still kind of curious about what,triggered this false alarm? Can't they figure it out? Hope it won't happen again in the future…

    It could be any number of causes from a electrical surge to a bug in the control software - Note: This is in the building housing the datacenter, which appears to be something ZOS rent, rather than own.
  • BelmontDrakul
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    Edited by BelmontDrakul on December 25, 2024 4:13PM
  • spartaxoxo
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    Sorry, I spilled my coffee.

  • TylerDurden
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    Still down and Bethesda streaming Indiana jones lol
  • BelmontDrakul
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    Edited by BelmontDrakul on December 25, 2024 4:13PM
  • Frogmother
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  • MarioMario
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    @JimFord047 I really enjoyed your stories, and I would like to share a fairly recent one.

    Our company (which I will not name) had just completed the construction of a new hi-tech fab, a colossal investment of 3 billion dollars. However, the euphoria soon turned into a nightmare with the arrival of the first rains.

    Due to deforestation and cementing, the water coming from the fields north of the company created a real torrent that poured towards our new building. Errors in assessing the slopes of the land and and the impotence of the drainage pump system against the torrent, meant that the basement of the new building quickly flooded.

    The situation worsened when a high-voltage electrical cabin, submerged in water, somehow short-circuited and literally exploded. Let's say our type of factory is one of the most energy consuming in the world, way more than the steel mills. Inside the site, we have a real power plant.

    This catastrophic event triggered a chain reaction that caused disruptions throughout the company's network, also affecting other buildings and fabs.

    We had to evacuate the workers from the production buildings.

    Emergency teams were engaged day and night to try to contain the damage and restore normalcy. Despite their heroic efforts, production stopped for more than 48 hours, causing millions of dollars in damages.



    Moral of the story: make sure you have reliable experts in risk assessment before investing 3 billion dollars.


  • BelmontDrakul
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    Edited by BelmontDrakul on December 25, 2024 4:13PM
  • ApoAlaia
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    A bit more of a substantial update this time! We are making solid progress, though there is still a great deal of work to be done. We are anticipating work continuing through the night to get all Live realms tested and ready to be brought back online.

    With that said, we are currently targeting opening PC NA and EU servers around 10am EST/3pm GMT on Friday, December 13 and will update on the status of console realms shortly after. The PTS will remain offline through the weekend with plans to bring it back online early next week.

    We'll provide the latest status of everything in the morning (EST). The ongoing patience from everyone has been greatly appreciated.
    Wow, it's been 7 hours since last update.

    There have been some updates in the German forum, but still no ETA.
  • spartaxoxo
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    A bit more of a substantial update this time! We are making solid progress, though there is still a great deal of work to be done. We are anticipating work continuing through the night to get all Live realms tested and ready to be brought back online.

    With that said, we are currently targeting opening PC NA and EU servers around 10am EST/3pm GMT on Friday, December 13 and will update on the status of console realms shortly after. The PTS will remain offline through the weekend with plans to bring it back online early next week.

    We'll provide the latest status of everything in the morning (EST). The ongoing patience from everyone has been greatly appreciated.
    Wow, it's been 7 hours since last update.

    At the time of my writing this it's 7:58 am EST. They said their current plan is to open at 10 a.m. So, close to that time would be my guess as to when to expect a new update
    Edited by spartaxoxo on December 13, 2024 12:58PM
  • BelmontDrakul
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    Edited by BelmontDrakul on December 25, 2024 4:13PM
  • code65536
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    Gabriel_H wrote: »
    ldzlcs065 wrote: »
    Thanks for all the kind replies. I'm still kind of curious about what,triggered this false alarm? Can't they figure it out? Hope it won't happen again in the future…

    It could be any number of causes from a electrical surge to a bug in the control software - Note: This is in the building housing the datacenter, which appears to be something ZOS rent, rather than own.

    Maybe, Microsoft should stop being penny pincher.
    Also, I have zero knowledge about computing systems but; I have heard Linux servers (CentOS) are better than Windows ones, maybe Microsoft should stop forcing ZeniMax to use Windows based servers (if it does).

    ESO's servers have been running many, many years before Microsoft entered the picture. So Microsoft had zero say in the selection of a datacenter or in the selection of servers. The invocation of their name is completely irrelevant here.

    (Plus, Microsoft itself actually uses a lot of Linux, too. E.g., WSL in the client space or Azure offering Linux options in the server space.)
    Nightfighters ― PC/NA and PC/EU

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  • BelmontDrakul
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    Edited by BelmontDrakul on December 25, 2024 4:12PM
  • redlink1979
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    "Sweet Mother, sweet Mother, send your child unto me, for the sins of the unworthy must be baptized in blood and fear"
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  • Grimmhawk
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