Maintenance for the week of November 11:
• PC/Mac: NA and EU megaservers for patch maintenance – November 11, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – November 13, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – November 13, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

Reward for your patience

whardisonb14_ESO
"We want you to know that everyone who was part of Early Access will be granted an extended grace period until Sunday at 8AM EDT/12PM GMT before being required to transition your account to live. This will cover those who purchased ESO from an online retailer and won't be getting your box shipped in time and also gives anyone who purchased digitally more Early Access time."
- @‌ZOS_JessicaFolsom
Edited by whardisonb14_ESO on April 3, 2014 8:53PM
  • Distrobomb
    Distrobomb
    ✭✭✭
    Ok?
    I survived the great ESO launch disaster 2014 B)
  • Inversus
    Inversus
    ✭✭✭✭✭
    Posting posts complaining about the rush of complaining posts is probably not the best thing to do.
    VR14 EH Sorc
    VR1 AD NB Crafter
  • whardisonb14_ESO
    "Whhaaa I paid blahbity blah and now my toy got taken away for a few hours" - Every other post here.
  • dagnome
    dagnome
    ✭✭✭
    I didnt realize people were crying that Zenimax owed them anything.
  • whardisonb14_ESO
    It was mostly to get the info out and maybe stem some of the entitled little complainers.
  • Inversus
    Inversus
    ✭✭✭✭✭
    It was mostly to get the info out and maybe stem some of the entitled little complainers.

    Usually posts complaining about complainers just encourages the complainers to continue to argue their point.
    VR14 EH Sorc
    VR1 AD NB Crafter
  • Maestro_Sartori
    Maestro_Sartori
    ✭✭✭
    dagnome wrote: »
    I didnt realize people were crying that Zenimax owed them anything.

    They still owe me some of this for my monkey:

    300.jpg


  • demendred
    demendred
    ✭✭✭✭
    All good Nords goto Sto'Vo'Kor.
  • dpgirl
    dpgirl
    ✭✭
    what they owe us is better notifications of planned downtimes... thats about it right now.
  • whardisonb14_ESO
    They don't owe you anything.

    So it was short notice - servers still went down.

    If you didn't expect them to bring them down before official launch started, you need to work on your critical thinking skills.

    I'm honestly surprised we got any play time today at all.
  • MaxBat
    MaxBat
    ✭✭✭
    "Whhaaa I paid blahbity blah and now my toy got taken away for a few hours" - Every other post here.

    Feel better?

    "Funny that magic doesn't work when a mace caves in your skull."

    Playing on a PC, NA Server, since that very first day ...
  • loops73
    loops73
    ✭✭
    how about my 3 day early start, being cut short by a day and a half due to down time?
  • zbcole
    zbcole
    ✭✭✭
    Careful with all the "owed" talk.

    One thing about gamers, is we are masters of 2 things.

    1) Impatience
    2) Devil's Advocacy

    If the downtime was planned, Zenimax owes it to its brand to communicate better to the players - but they don't owe us anything. Nothing will come of the short notice.

    If you quit a game that you like over the short notice, how sad your life must be.

    If you are playing a game you hated anyway, again, how sad your life must be.

    What Zenimax doesn't want is a reputation of being short-sided with their players. And being open and upfront about scheduled/planned downtime is definitely a place to start.

    Players want to play the game. That's a good thing.

    Players planning to play the game during a scheduled maintenance period is a BAD THING.

    Now, all that is assuming that this was planned and scheduled as part of their launch cycle. If so, bad job community coordinator for Zenimax.

    If it wasn't entirely planned - then people do the best that they can with the hands that they are dealt.

    I personally - would hate to work in an industry that had to cater to gamers. We can sure be **** about simple things.
    Edited by zbcole on April 3, 2014 8:35PM
  • Thybrinena
    Thybrinena
    ✭✭✭✭
    This is a Q&A forum.
  • Gohlar
    Gohlar
    ✭✭✭✭
    loops73 wrote: »
    how about my 3 day early start, being cut short by a day and a half due to down time?

    You are lucky they are even letting you play the game! etc...

    Yeah, it hasn't been good.

  • Lizard_man
    Lizard_man
    ✭✭
    Hirion wrote: »
    This is a Q&A forum.

    This is bound to happen when there's no "general" discussion forum...

  • Malvokian
    Malvokian
    ✭✭
    They don't owe you anything.

    If they were letting people play for free then you'd be right but they work for us. Now I don't have issue with this downtime except for the fact that it was a scheduled downtime where we were given no warning. My main concern is that guys like you slam people for their dissatisfaction in a product they've purchased.
  • Rotherhans
    Rotherhans
    ✭✭✭
    loops73 wrote: »
    how about my 3 day early start, being cut short by a day and a half due to down time?
    You now have 3 more free days if you´re smart and enter your stuff on Sunday.

    “I'm not going out of my way looking for devils;
    but I wouldn't step out of my path to let one go by.”― Robert E. Howard
  • whardisonb14_ESO
    Malvokian wrote: »
    They don't owe you anything.

    If they were letting people play for free then you'd be right but they work for us. Now I don't have issue with this downtime except for the fact that it was a scheduled downtime where we were given no warning. My main concern is that guys like you slam people for their dissatisfaction in a product they've purchased.

    There is a big difference between constructive criticism and feedback, and pointless whining.

    There are avenues to get your dissatisfaction heard that isn't the equivalent of standing on a street corner shouting your grievance for all to hear in some pointless attempt for self-righteous validation.
  • loops73
    loops73
    ✭✭
    Rotherhans wrote: »
    loops73 wrote: »
    how about my 3 day early start, being cut short by a day and a half due to down time?
    You now have 3 more free days if you´re smart and enter your stuff on Sunday.
    that's nice,but not the point..i was hoping to get 3 days in and avoid the masses ..2 days after launch defeats the purpose.
  • Malvokian
    Malvokian
    ✭✭
    There is a big difference between constructive criticism and feedback, and pointless whining.
    And in which category does the following belong?
    "Whhaaa I paid blahbity blah and now my toy got taken away for a few hours" - Every other post here.
  • whardisonb14_ESO
    You got me. :-p For reals though.
  • ksaggies04ub17_ESO2
    These threads confuse me.

    Person 1 - not upset about downtime. Recognizes these kinds of issues are common with MMO launches. Sympathizes with the company and workers behind the product.

    Person 2 - purchases a product and expects it to work as advertised. They were told they would have 3,5 days of early access. This person places equal value on each of those words: "X", "days", "early", and "access". They didn't have access for X days, and feel that they should have X days of access.

    Both groups seem to have a very vocal group that could use more tact.

    Person 1 initially comes off as compassionate and sympathetic.
    Person 2 takes a black/white logical stance.

    What confuses me, is how Person 1 is sympathetic to the company and employees, but seems to lack any empathy for Person 2. You're experiencing the exact same thing. Not to mention - if the Group 2 manages to gain compensation, Group 1 will also benefit.

    It seems rational that Group 2 would actively oppose Group 1, as they can be viewed as obstructionists to receiving compensation. What I don't get, is why Group 1 antagonizes Group 2. Group 1 doesn't have anything to gain from this.

    Is this an ego thing? Some moral imperative that I am unfamiliar with? Does Group 1 identify more closely with the company and employees than they do with the other players?

    I don't get it.
  • Froobert
    Froobert
    ✭✭✭
    Read this. It'll probly give you ideas or cheer you up on how ESO will work out :open_mouth:http://forums.elderscrollsonline.com/discussion/67092/eso-downtime-honesty-the-future#latest

    And this is great! Thanks Zenimax !
    Froobert the Tank
    When In doubt, Bash it out! :)

    "Member of Noore"

  • Reser
    Reser
    Er what? a Grace period somehow magically gives us more early access? Do they even read what they are writing, are the devs seriously dumb?

    No it gives us a couple of extra free days if you hold onto your code longer, not more "early access".

    Slowly loosing any hope for this game when it seems to be run by a bunch of idiots so far.
    Edited by Reser on April 3, 2014 9:00PM
  • whardisonb14_ESO
    Is this an ego thing? Some moral imperative that I am unfamiliar with? Does Group 1 identify more closely with the company and employees than they do with the other players?

    I don't get it.

    No, it's having to listen to Group 2 from Day 1 being nothing but negative about the slightest little issue and then standing on the proverbial street corner shouting it in a desperate attempt to get attention and instant gratification - instead of using the implemented feedback channels.
  • Gedalya
    Gedalya
    ✭✭✭✭✭
    "We want you to know that everyone who was part of Early Access will be granted an extended grace period until Sunday at 8AM EDT/12PM GMT before being required to transition your account to live. This will cover those who purchased ESO from an online retailer and won't be getting your box shipped in time and also gives anyone who purchased digitally more Early Access time."
    - @‌ZOS_JessicaFolsom

    What is this:
    " before being required to transition your account to live. "

    What transition are we talking about here?
    Baskin Robbins always finds out.

    Check out my ESO name generator: eso.tamriel.org
  • whardisonb14_ESO
    Reser wrote: »

    Slowly loosing any hope for this game when it seems to be run by a bunch of idiots so far.

    My point exactly.

    You're free to leave. We won't miss you.
  • apterous
    apterous
    ✭✭✭
    what is grace period, what does it mean?
  • loops73
    loops73
    ✭✭
    Reser wrote: »

    Slowly loosing any hope for this game when it seems to be run by a bunch of idiots so far.

    My point exactly.

    You're free to leave. We won't miss you.

    but you will miss him when the game is f2p in a few months because people are not happy.
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