FAIR compensation?

Vexen

I don't understand, all I got was 5000 crowns when I got my account back this morning. Is there supposed to be more? I thought there was a list of things? If that's all we're getting from being locked out during this event, that's...bad.

Tensar

I farmed every days during 1-4 hours and I didn't have the page styles (only 2, one from fishing and one yesterday on WB...)

I didn't even do the daillies quest just to farm the motifs (and I didn't have...)

People who didn't play and just have the compensation have more than me. Best game

hiyde

Vexen wrote: »

I don't understand, all I got was 5000 crowns when I got my account back this morning. Is there supposed to be more? I thought there was a list of things? If that's all we're getting from being locked out during this event, that's...bad.

Hey Vex,

Those items are to be delivered May 6 per:
https://forums.elderscrollsonline.com/en/discussion/656543/temporarily-taking-down-the-pts-the-pc-na-live-server#latest

Welcome back!

Seraphayel

tklawson wrote: »

Seraphayel wrote: »

Honestly, I think the excessive amount of endeavors covers all of your potential losses. It‘s not like you just get those, you get a lot of additional stuff. Yes, you’re not getting everything piece by piece you would have gotten during the event plus the stuff you maybe (or maybe not) could have earned, but 16.000 endeavors is so much that it really should be fine without asking for even more stuff. The compensation already is excessive (but fair to the locked out players), asking for even more seems like yearning for something you don’t deserve (anymore).

I could care less about that - I'm out 10 days of bonus XP, which is what I was farming.

Okay. That’s unfortunate for you. Others are over the moon because they get a radiant apex mount for free. There is no compensation that fits all and they can’t compensate on an individual basis. So handing out 16.000 seals that are either a month-long grind or - if you’re into those fancy mounts - hundreds, maybe thousands of dollars, is just the easiest and in some way best solution for the majority. Pretty sure if players could choose between what you want compensated vs. 16.000 seals, 9/10 will pick the seals.

Vexen

Thanks! didn't see that post!

Jsmalls

Seraphayel wrote: »

tklawson wrote: »

Seraphayel wrote: »

Honestly, I think the excessive amount of endeavors covers all of your potential losses. It‘s not like you just get those, you get a lot of additional stuff. Yes, you’re not getting everything piece by piece you would have gotten during the event plus the stuff you maybe (or maybe not) could have earned, but 16.000 endeavors is so much that it really should be fine without asking for even more stuff. The compensation already is excessive (but fair to the locked out players), asking for even more seems like yearning for something you don’t deserve (anymore).

I could care less about that - I'm out 10 days of bonus XP, which is what I was farming.

Okay. That’s unfortunate for you. Others are over the moon because they get a radiant apex mount for free. There is no compensation that fits all and they can’t compensate on an individual basis. So handing out 16.000 seals that are either a month-long grind or - if you’re into those fancy mounts - hundreds, maybe thousands of dollars, is just the easiest and in some way best solution for the majority. Pretty sure if players could choose between what you want compensated vs. 16.000 seals, 9/10 will pick the seals.

You clearly have a strong bias towards cosmetics in this game. I'm glad you like your pixels to look pretty. Others like actual in game function for progression and power.

But at the end of the day everyone likes something different. But to say that 90% of people prefer cosmetics is a bias made up statistic.

Uvi_AUT

Wanna trade? I give you the stuff I got for playing the game normally (That would be one golden box a day and 30 Event-Tickets) and you give me your compensationpackage? Deal?

vesperghost

Seraphayel wrote: »

tklawson wrote: »

Seraphayel wrote: »

Honestly, I think the excessive amount of endeavors covers all of your potential losses. It‘s not like you just get those, you get a lot of additional stuff. Yes, you’re not getting everything piece by piece you would have gotten during the event plus the stuff you maybe (or maybe not) could have earned, but 16.000 endeavors is so much that it really should be fine without asking for even more stuff. The compensation already is excessive (but fair to the locked out players), asking for even more seems like yearning for something you don’t deserve (anymore).

I could care less about that - I'm out 10 days of bonus XP, which is what I was farming.

Okay. That’s unfortunate for you. Others are over the moon because they get a radiant apex mount for free. There is no compensation that fits all and they can’t compensate on an individual basis. So handing out 16.000 seals that are either a month-long grind or - if you’re into those fancy mounts - hundreds, maybe thousands of dollars, is just the easiest and in some way best solution for the majority. Pretty sure if players could choose between what you want compensated vs. 16.000 seals, 9/10 will pick the seals.

nah I'm with the other guy on this one, I would have taken access to my account for the event over literally any amount of seals. I think a pretty decent chunk of us would have chosen to actually be playing over the cosmetic compensation. you have to remember, this is something that only affected the kind of people who immediately jumped on the PTS during the mere half hour it was up. a lot of us actually enjoy playing this game, and cosmetics aren't gameplay.

I mean, all of this is irrelevant anyway. compensation has already been determined and unless somebody manages to make a poll that only the affected players can respond to, we're not likely to ever know exactly how many of us find the cosmetic rewards to be adequate compensation for lost gameplay.

Jsmalls

Uvi_AUT wrote: »

Wanna trade? I give you the stuff I got for playing the game normally (That would be one golden box a day and 30 Event-Tickets) and you give me your compensationpackage? Deal?

Aren't event tickets for cosmetics? Lmao didn't I just say that I don't care about cosmetics.

I legitimately never go to the event vendor. I've had the max amount of tickets unused for years.

I didn't even grind for purple boxes. I PvP'd (had fun in the game) and got my typical millions of AP which came with hundreds of boxes.

Give me what an individual trying for boxes would have gotten and I'll gladly trade my cosmetic compensation package.

TKo_ROUSE

Maybe it will be so borked that they end up having to roll everyone back to the 15th (like they should have done originally). Then we can all get the 16k seals and see if everyone still thinks its a fair compensation.

Seraphayel

Jsmalls wrote: »

Seraphayel wrote: »

tklawson wrote: »

Seraphayel wrote: »

Honestly, I think the excessive amount of endeavors covers all of your potential losses. It‘s not like you just get those, you get a lot of additional stuff. Yes, you’re not getting everything piece by piece you would have gotten during the event plus the stuff you maybe (or maybe not) could have earned, but 16.000 endeavors is so much that it really should be fine without asking for even more stuff. The compensation already is excessive (but fair to the locked out players), asking for even more seems like yearning for something you don’t deserve (anymore).

I could care less about that - I'm out 10 days of bonus XP, which is what I was farming.

Okay. That’s unfortunate for you. Others are over the moon because they get a radiant apex mount for free. There is no compensation that fits all and they can’t compensate on an individual basis. So handing out 16.000 seals that are either a month-long grind or - if you’re into those fancy mounts - hundreds, maybe thousands of dollars, is just the easiest and in some way best solution for the majority. Pretty sure if players could choose between what you want compensated vs. 16.000 seals, 9/10 will pick the seals.

You clearly have a strong bias towards cosmetics in this game. I'm glad you like your pixels to look pretty. Others like actual in game function for progression and power.

But at the end of the day everyone likes something different. But to say that 90% of people prefer cosmetics is a bias made up statistic.

I care little about cosmetics, I’ve farmed none of the rare motifs this event because I couldn’t care less. But I’m sure you’ve seen the outrageous amount of threads and comments about the very low drop chance and everything, haven’t you? So a lot of people care. And that’s why a radiant apex mount is a way better compensation than just some stuff.

As I said, it’s unfortunate for people that don’t care about it and are more about the materials or resources, but compensating with that stuff would have been meh at best for the majority. Now the majority is super happy because they get an obscene amount of endeavors. This compensation is for effect and in that regard it‘s a success.

By the way, it’s not like your just getting the endeavors and that’s it. You get a lot more than just that. The problem just seems to be that you’re not getting what you want.

Vulkunne

Everyone lost because of this. The folks with accounts locked lost directly, the rest of us without their issue lost indirectly.

Compensating only one party makes no sense overall. ZOS please stop the handouts unless you brought enough bread and cheese for all of us. Especially if the server problems -continue- to unfortunately be exasperated, everyone on this side should be putting in a ticket asking in a polite, respectful and civil manner, to be please receive some compensation.

Because this is getting silly and you guys who already got something, got yours be thankful. ZOS please stop rewarding them and look at the big picture, please, as this is affecting many more people now than just those first affected. Respectful consideration is all I ask not for me but for everyone else whose not caught on to this fact yet. I'll be fine either way.

tom6143346

I don’t get it people do grind every event to earn millions of gold and to get material and stiles to again selling it for another 100 of millions of gold , and you still don’t have enough gold ? What’s the point than of all the grind ?

acastanza_ESO

$65 worth of crowns. That is how much it would cost to buy the event tickets alone that we lost out on from this event @ZOS_GinaBruno . Why in the heck has that not been added to our compensation?? Not to mention that we're still being shorted 6 gold event boxes and hundreds of purple boxes. Still waiting for ZOS to "make it right" (seals of endevor are nothing).

Dax_Draconis

Considering the terrible and frustrating grind for some of the event items, I would have opted in to have my account locked during the event in exchange for all of that effortless compensation.

Seraphayel

acastanza_ESO wrote: »

$65 worth of crowns. That is how much it would cost to buy the event tickets alone that we lost out on from this event @ZOS_GinaBruno . Why in the heck has that not been added to our compensation?? Not to mention that we're still being shorted 6 gold event boxes and hundreds of purple boxes. Still waiting for ZOS to "make it right" (seals of endevor are nothing).

Make what right? Hundreds of purple boxes? How so? Everybody can say that. I‘m sure there are players that made not even hundred boxes over the entire twenty plus days. How could they properly compensate you for fictional losses? Some lost 1000 boxes because they have an army of alts for writs and stuff, others lost 10 boxes. How do you find a fair compensation?

What you could have earned is not what you would have earned. Now you get multiple times the worth of crowns you would have spent on tickets. You just don’t get what you personally want, but the compensation you get is a lot more worth than anything you’ve said.

And I don’t understand others saying everybody should get a compensation. Why? For what? Just because some get a totally valid compensation others must get one too to not feel left out? Uhm?

acastanza_ESO

Seraphayel wrote: »

acastanza_ESO wrote: »

$65 worth of crowns. That is how much it would cost to buy the event tickets alone that we lost out on from this event @ZOS_GinaBruno . Why in the heck has that not been added to our compensation?? Not to mention that we're still being shorted 6 gold event boxes and hundreds of purple boxes. Still waiting for ZOS to "make it right" (seals of endevor are nothing).

Make what right? Hundreds of purple boxes? How so? Everybody can say that. I‘m sure there are players that made not even hundred boxes over the entire twenty plus days. How could they properly compensate you for fictional losses? Some lost 1000 boxes because they have an army of alts for writs and stuff, others lost 10 boxes. How do you find a fair compensation?

What you could have earned is not what you would have earned. Now you get multiple times the worth of crowns you would have spent on tickets. You just don’t get what you personally want, but the compensation you get is a lot more worth than anything you’ve said.

And I don’t understand others saying everybody should get a compensation. Why? For what? Just because some get a totally valid compensation others must get one too to not feel left out? Uhm?

$65 a real, hard, number that is based on the actual monetary value of event tickets. That can not just be ignored. Also the gold boxes are easily quantifiable and not met by the compensation we were given. You choose to ignore that and focus on the admittedly more nebulous purple boxes. They know exactly how many purple boxes each person earned per day. They can easily extrapolate form that.

Now you get multiple times the worth of crowns you would have spent on tickets.

This is just flatly untrue. Seals of Endevour are not crowns and are completely worthless unless you specifically like Crown Crates. The items we lost out on - event tickets, login rewards - are crown store items. They are not the same.

The compensation is not "totally valid" it falls significantly, and quantifiably, short.

Lillisia

Seraphayel wrote: »

acastanza_ESO wrote: »

$65 worth of crowns. That is how much it would cost to buy the event tickets alone that we lost out on from this event @ZOS_GinaBruno . Why in the heck has that not been added to our compensation?? Not to mention that we're still being shorted 6 gold event boxes and hundreds of purple boxes. Still waiting for ZOS to "make it right" (seals of endevor are nothing).

Make what right? Hundreds of purple boxes? How so? Everybody can say that. I‘m sure there are players that made not even hundred boxes over the entire twenty plus days. How could they properly compensate you for fictional losses? Some lost 1000 boxes because they have an army of alts for writs and stuff, others lost 10 boxes. How do you find a fair compensation?

What you could have earned is not what you would have earned. Now you get multiple times the worth of crowns you would have spent on tickets. You just don’t get what you personally want, but the compensation you get is a lot more worth than anything you’ve said.

And I don’t understand others saying everybody should get a compensation. Why? For what? Just because some get a totally valid compensation others must get one too to not feel left out? Uhm?

Ty!

You posted exactly what I was thinking while cooking myself some lunch.

You are right. Zos has no way of figuring out how many boxes each individual would have gotten if they weren't locked out.

---

To the rest of you begging for boxes as compensation:

They would have to factor in Mother Nature unleashing havoc in a certain area.
For ex: I live in Tornado Alley. A tornado hit my city in 2020 (True story), but not my home (was very close though). But we were without power for almost a week.
Now if an event had been going on at that time would I have had the right to ask Zos for compensation for what I missed out on? No.
Everytime I step away from the game to sleep, cook, go to the bathroom, go to the store, go to the doctor, etc during an event, Do I have the right to ask Zos to compensate me for the boxes I missed out on while doing any of the above? No

I have advocated for those of you who got their accounts locked to be freed. I am happy you are now free. I can almost bet that you are happy to be free also.

But the only way Zos could make up your loss in the boxes is by turning the event on again, for the exact amount of days you were locked out, so you can participate in it and earn boxes yourself.

So stop wasting your energy begging for boxes here. I doubt you will ever see them.
And start using your energy by making a new thread asking for the event to be turned back on so you can compensate your own box losses.
That to me would seem like the smart choice in this situation.
Good Luck!

Seraphayel

acastanza_ESO wrote: »

The compensation is not "totally valid" it falls significantly, and quantifiably, short.

For you.

That’s why I said people like you won’t be satisfied unless they get exactly what they think they deserve or want. And that’s simply an impossible task for ZOS.

Lillisia

Here ya go.

Go voice your opinion here on if having another Jubilee Event ran for at least the entire time you all were locked out would appease you or not.

https://forums.elderscrollsonline.com/en/discussion/657536/suggestion-extend-the-event-by-1-week#latest

Maybe together as a united front we can get Zos to bend the knee

Ishtarknows

Seraphayel wrote: »

Honestly, I think the excessive amount of endeavors covers all of your potential losses. It‘s not like you just get those, you get a lot of additional stuff. Yes, you’re not getting everything piece by piece you would have gotten during the event plus the stuff you maybe (or maybe not) could have earned, but 16.000 endeavors is so much that it really should be fine without asking for even more stuff. The compensation already is excessive (but fair to the locked out players), asking for even more seems like yearning for something you don’t deserve (anymore).

No they don't.

Cosmetic items will never replace the in game consumables like crafting mats (including expensive ones like dragon Rheum, Perfect Roe and Aetherial dust). Not to mention the event tickets they cannot now get, log on rewards such as 300 tri-pots etc. You might not use these or consider them lucrative, but I can assure you others do.

ninibini

We didn't only get locked out for 10 days.

We also lost things gained on NA between Monday 9:30a.m. until PTS went live.
Which in my case were 140 boxes (1 gold and the rest purple) from doing writs on 20 toons. I spent about an hour doing them. These are boxes I already had, that got removed by the rollback.

And I would have kept doing my writs for the rest of the event. So getting purple boxes is more than fair.
I really don't need any seals or even the style pages, since like many others I don't about the cosmetics.

Charon_on_Vacation

what did you do with all the time you got, because you couldn't play eso?
maybe if you spend all the money, you could have or did make in all that free time, on crowns, you can make a deal with zos and just buy in-game stuff or even go ahead and trade crowns for goodies with other players.

ZOS_Hadeostry

Greetings,

After removing some unnecessary back and forth from this thread, we would like everyone to keep posts on the subject at hand, civil, and constructive.

If there may be any questions in regards to the rules, please feel free to review them here

Vulkunne

Seraphayel wrote: »

acastanza_ESO wrote: »

$65 worth of crowns. That is how much it would cost to buy the event tickets alone that we lost out on from this event @ZOS_GinaBruno . Why in the heck has that not been added to our compensation?? Not to mention that we're still being shorted 6 gold event boxes and hundreds of purple boxes. Still waiting for ZOS to "make it right" (seals of endevor are nothing).

Make what right? Hundreds of purple boxes? How so? Everybody can say that. I‘m sure there are players that made not even hundred boxes over the entire twenty plus days. How could they properly compensate you for fictional losses? Some lost 1000 boxes because they have an army of alts for writs and stuff, others lost 10 boxes. How do you find a fair compensation?

What you could have earned is not what you would have earned. Now you get multiple times the worth of crowns you would have spent on tickets. You just don’t get what you personally want, but the compensation you get is a lot more worth than anything you’ve said.

And I don’t understand others saying everybody should get a compensation. Why? For what? Just because some get a totally valid compensation others must get one too to not feel left out? Uhm?

Compensation is really (or I would think, ideally should be) between ZOS and the eligible party.

Its not really our place to pick and choose who gets what. Again, this is why I suggested, even when all this mess first got started that folks should open a ticket if they feel the need to.

If you were compensated, fine I really don't think people on here have anything against that. However, if others feel some other compensation is justified for them, well what if it is? You see, you cannot have it both ways. I am not representing ZOS in saying this however it is reasonable (if in doubt) to open a ticket. I can't see any reason why ZOS would not handle the matter to the extent they are comfortable with providing compensation.

And I leave you with this, be thankful for what you have and don't be afraid to ask if you feel otherwise. That's it.

HatchetHaro

Vulkunne wrote: »

Seraphayel wrote: »

acastanza_ESO wrote: »

$65 worth of crowns. That is how much it would cost to buy the event tickets alone that we lost out on from this event @ZOS_GinaBruno . Why in the heck has that not been added to our compensation?? Not to mention that we're still being shorted 6 gold event boxes and hundreds of purple boxes. Still waiting for ZOS to "make it right" (seals of endevor are nothing).

Make what right? Hundreds of purple boxes? How so? Everybody can say that. I‘m sure there are players that made not even hundred boxes over the entire twenty plus days. How could they properly compensate you for fictional losses? Some lost 1000 boxes because they have an army of alts for writs and stuff, others lost 10 boxes. How do you find a fair compensation?

What you could have earned is not what you would have earned. Now you get multiple times the worth of crowns you would have spent on tickets. You just don’t get what you personally want, but the compensation you get is a lot more worth than anything you’ve said.

And I don’t understand others saying everybody should get a compensation. Why? For what? Just because some get a totally valid compensation others must get one too to not feel left out? Uhm?

Compensation is really (or I would think, should be) between ZOS and the eligible party.

Its really not our place to pick and choose who gets this or that. Again, this is why I suggested, even when all this mess got started that folks should open a ticket if they feel the need to.

If you were compensated, fine I really don't think anyone is against that. However if others feel compensation is justified, well what if it is? You see, we cannot have it both ways. If in doubt, open a ticket.

If ZOS is willing to offer up customer support time and effort to do so, then I would agree. However, we're talking at least hundreds of impacted players, not to mention that these players may still feel like they have been treated unfairly after sharing compensation info with each other; it is highly unlikely ZOS is willing to spare wage-hours on doing so when they can simply offer up a blanket compensation and then sweep the whole thing under the rug.

Nighn_9

Nah bro yall got more than yall deserved in compensation. If you ask me they shouldv rolled back servers to day one of the event and made everyone grind for the rare items again. I feel like the "unbanned" are the ones that did all the hard work and all the "temp banned" just got a bunch of free stuff. Sounds like food stamps to me

HatchetHaro

Nighn_9 wrote: »

Nah bro yall got more than yall deserved in compensation. If you ask me they shouldv rolled back servers to day one of the event and made everyone grind for the rare items again. I feel like the "unbanned" are the ones that did all the hard work and all the "temp banned" just got a bunch of free stuff. Sounds like food stamps to me

Only thing I agree with here is the rollback; once the PTS issue was found, they should have immediately rolled everyone back to their last save point. This way, there's no feeling of resentment coming from either side for any perceived feelings of unfairness, as there won't be an "either side". The servers would also have been up way faster, and any affected players won't be off by more than 9 hours (rather than the 10 days we got).

I get it, you're salty. I'm salty too, for different reasons. We do not have to direct our anger and resentment at each other, when the ones responsible for all of this lie at the top.

ZOS_Hadeostry

Greetings everyone,

As this thread has run its course and is no longer constructive, we are now going to close it. We always encourage sharing opinions, but we ask that they remain respectful when doing so.

Thank you for your understanding, and please keep the Community Rules in mind when posting on the forums.