Issues with Daily Login Reward Day 2 For Orsinium DLC

heinousmoz · March 2

Claimed Day 1.
No ESO+ at the moment
PC-EU
Dont' own Orsinium.
Broken for me too...

Buffy121 · March 2

PC EU
Claimed Day one reward
No ESO +
Already own Orsinium
Last day of month is locked

Update: Travelling to Fargrave fixed the problem for me too. What a strange bug.

SilentSong · March 2

ZOS_Kevin wrote: »

Hi all, we have seen several reports on players on PC EU, PS EU, and XB EU of issues claiming the day two daily login rewards. We are aware of the issue and gathering information at this current time. We'll follow up once we have more information. Please note that it is the middle of the night currently, so we likely will not have additional updates tonight.

For those currently impacted, if you could note the following, it would help with providing our teams with added information.
Please note the following:
What platform and megaserver are you playing on?

If you claimed day one rewards?

Do you own Orsinium already?

Any additional updates?

For those on PC NA, PS NA, and XB NA, if you come across this issue once day two reset happens, please make note of that in this thread as well. Appreciate everyone's assistance as we gather information and work this out.

Both Accounts 1has ESo-plus other not both not able to claim sec. day

Pc on Eu and US (can't check US as it's still 2 hours on day one)
claimt both accounts
i have 2 Account. 1has ESo-plus other not both un_able to claim Orsinium

Thanks

Skall66 · March 2

Xbox EU

2 accounts

Day one reward claimed on both

Orsinium own on one account, not on the second, no ESO+ on both

no daily notification on character login, last reward of the month locked

Imryll · March 2

PC EU
Claimed day one rewards Thursday night (although I didn't talk to Pacrooti until the morning of the first after opening my PC NA crates)
I bought Orsinium on PC NA when it first came out, but I haven't bought it on PC EU
ESO+ active

When I checked after leaving Cyrodiil this evening it said it would be 21 hours until Orsinium would be available and the reward for the last day of March was greyed out.

Edit: To clarify, I live in North America so that my EU "day" starts at 10:00 p.m. local time, which is why it was still February when I claimed the Day 1 reward.

Ghostrider001 · March 2

What platform and megaserver are you playing on?
PC EU
If you claimed day one rewards?
Yes
Do you own Orsinium already?
Yes
Any additional updates?
ESO+, playing from Steam

Coerfroid · March 2

Update: Weird workaround

Porting to the deadlands solved the problem for me and several other players on PC EU.

vibeborn · March 2

Both husband and I are unable to claim it.

Megaserver
PC/EU

Day one reward:
We have both claimed the day one reward yesterday (March 1st)

Ownership of Orsinium
My husband is able to get to Orsinium/Wrothgar via ESO+, I am not as I don't have ESO+
(neither of us own it outside ESO+)

sylklappersack · March 2

PS EU
Yes, I claimed day one rewards
I don't own Orsinium, just ESO+

Traveling to Clockwork City fixed it for me!

vibeborn · March 2

Sorry for double post

It seems that if you travel to Fargrave you are able to claim it(?)

@ZOS_Kevin

eric_m · March 2

Solution: port to Fargrave or Deadland and claim reward

MyNameIsElias · March 2

Traveling to Fargrave or the deadlands seems to fix this issue.

Im guessing this is somehow related to when the deadlands was given for free to people who participated in the Bounties of Blackwood event back in 2021?

DorisOThDead · March 2

PC EU
Already own Orsinium (bought with crowns).
Claimed crates yesterday (1st March).

Travelled to The Deadlands, pop up to claim daily reward showed on screen. I have since been able to collect it.

Daimonion82 · March 2

PC EU
Claimed day one reward
Own Orsinium
ESO+ inactive
Travelled to Fargrave - issue fixed

Tobyja · March 2

ZOS_Kevin wrote: »

[...]
Any additional updates?

[...]

After someone in the german forum mentioned, travel to the deadlands, i checked it and it helps.
Thanks to Protector1981!

before visiting Deadlands

Tobyja wrote: »

PC EU (german version)

claimed day 1 reward yesterday morning (March-01)

ESO+, bought Orsinium additionally

logout window March-02 (after daylie reset)

After arrival at The Deadlands i could claim orsinium reward

Daniel141182 · March 2

Worked when I travelt to clockwork city crossroads wayshrine announcment popped again and I could collect from that screen. Was locked out with 19 hours atm

BillieW · March 2

- Playing on PC-EU
- Claimed 1st day rewards
- I own Orsinium already/no active subscription
- Logged in again after some players reported being able to claim the reward now but I still can't.

Fixed: Went to Fargrave and claimed.

TomCat · March 2

Same here
Traveling to the Deadlands fixed it for me
have ESO+ and do not own the Deadlands DLC

Anika · March 2

Hello!
I had a problem that I couldn't get the DLC. The game wrote that I had to wait 19 hours to receive the reward, because the last reward of the month was blocked. I log into the game regularly and collect the reward.

When I changed the location and moved to the Dead Lands, the news menu opened again and I managed to take the Orsinium DLC. The reward menu was worn down for a month, so the last reward became available again

1. PC EU,
2. I took the award of the first day,
3. I already had orsinium before receiving the award,
4. I have all the other DLC

I am attaching a screenshot of the awards section after receiving today's award

Aleris · March 2

worked for me porting to fargrave

Trier_Sero · March 2

Traveling to Deadlands/Fargrave seems to fix the issue but not everybody have those so not really a solution.
I don't have Deadlands on my 2nd account for example.

EF321 · March 2

Trier_Sero wrote: »

Traveling to Deadlands/Fargrave seems to fix the issue but not everybody have those so not really a solution.
I don't have Deadlands on my 2nd account for example.

Enable free eso+ for a day

Skall66 · March 2

Xbox EU

Workaround to the deadlands worked on one account, but my second one don't have deadlands or ESO+

Aerin · March 2

ZOS_Kevin wrote: »

Hi all, we have seen several reports on players on PC EU, PS EU, and XB EU of issues claiming the day two daily login rewards. We are aware of the issue and gathering information at this current time. We'll follow up once we have more information. Please note that it is the middle of the night currently, so we likely will not have additional updates tonight.

For those currently impacted, if you could note the following, it would help with providing our teams with added information.
Please note the following:
What platform and megaserver are you playing on?

If you claimed day one rewards?

Do you own Orsinium already?

Any additional updates?

For those on PC NA, PS NA, and XB NA, if you come across this issue once day two reset happens, please make note of that in this thread as well. Appreciate everyone's assistance as we gather information and work this out.

PC/EU
Yes
No
I have 3 accounts. Two have ESO Plus, one doesn't. The answer is the same for all three accounts, and none can claim today's reward.

seanaseb17_ESO · March 2

What platform and megaserver are you playing on?
PC EU
If you claimed day one rewards?
Yes
Do you own Orsinium already?
Yes, and ESO Plus Active
Any additional updates?
Orsinium bought as part of Blackwood Collection

[edit: portal to Deadlands unlocked Orsinium]

realJunkrat · March 2

PC EU
DAY 1 claimed
Orsinium owned already
EDIT: not currently subscribed to ESOplus

Llynya · March 2

Travelling to Fargrave is working for me as well, thank you!

monkidb16_ESO · March 2

The Deadlands fix only works if you instantly claim the reward.

If you for some reason log out or leave Deadlands it will be locked permanently.

davidjaicob · March 2

crossroads ws in clockwork city also resets it so you can claim day 2
on ps4 eu

Mycelius · March 2

PC-EU
Claimed Day 1 reward
Cannot claim Day 2 reward. Have ESO+, do not own Orsinium, and yet cannot claim login reward.