10 hours maintenance, again

TheGrace

Is this even possible, 10 hours maintenance only 1 week after this 14h extanded thing last week.
Why this game is the only one to take so long to apply a patch, and is not able to do this the night for eu server?
This start to be really boring

OtarTheMad

https://forums.elderscrollsonline.com/en/discussion/648108/cyrodiil-population-cap-testing/p1

Pretty sure this is why.

TheGrace

I would love to have an explanation of why they do it during daytime for eu, i mean, im paying eso+ but its gonna be already 2 days that i can’t play for me with the last week maintenance, i dont get why they are not able to run it during nightime

flubber77

TheGrace wrote: »

I would love to have an explanation of why they do it during daytime for eu, i mean, im paying eso+ but its gonna be already 2 days that i can’t play for me with the last week maintenance, i dont get why they are not able to run it during nightime

You think eve or night players did not complained when server went down before? this has changed over the years from late evening to night and now mornings, no matter what time it is there will always be at the cost of players time and from what i see for the pvp part, this time is the least playerbase online on EU server, i guess this apply for pve also even a bit more players do pve.

jcaceresw

Guess the maintenance started early because the game is kicking me every time I try to log in. PC/NA

KlauthWarthog

jcaceresw wrote: »

Guess the maintenance started early because the game is kicking me every time I try to log in. PC/NA

I had to use a VPN to connect to PC/NA. PC/EU works fine.

Sakiri

I logged in just fine from EU to NA...

Kisakee

TheGrace wrote: »

Is this even possible, 10 hours maintenance only 1 week after this 14h extanded thing last week.
Why this game is the only one to take so long to apply a patch, and is not able to do this the night for eu server?
This start to be really boring

So which time exactly do you think would be "best"? I'm pretty sure you'll get a lot of backlash from people being affected during that time regardless of what time frame you choose.

TheGrace wrote: »

I would love to have an explanation of why they do it during daytime for eu, i mean, im paying eso+ but its gonna be already 2 days that i can’t play for me with the last week maintenance, i dont get why they are not able to run it during nightime

So that leaves you with how much playtime for the rest of the month? For like 33 cents per day? Your subscription means nothing in the grand scheme of things and they could deactivate your account at any given time. You have no power over anything here and as long as they do maintenance to improve the servers i'm glad about it because this means they care.

SeaGtGruff

The previous extended downtime was for hardware updates, not for software updates.

This week's extended downtime is for software updates, or whatever exactly it is they're doing for the Cyrodiil test.

spartaxoxo

SeaGtGruff wrote: »

The previous extended downtime was for hardware updates, not for software updates.

This week's extended downtime is for software updates, or whatever exactly it is they're doing for the Cyrodiil test.

There's a Cyrodiil test?

fizl101

spartaxoxo wrote: »

SeaGtGruff wrote: »

The previous extended downtime was for hardware updates, not for software updates.

This week's extended downtime is for software updates, or whatever exactly it is they're doing for the Cyrodiil test.

There's a Cyrodiil test?

https://forums.elderscrollsonline.com/en/discussion/648108/cyrodiil-population-cap-testing#latest

Veinblood1965

It's all about me, they should call me directly and ask me when I will not be playing. Then schedule this maintenance at Non-Veinblood times.

derkaiserliche

Well its 9-19 for german players. Thats really a mess atm..

woe

They can't appease every single person in the world and no matter what time they decide to do something it will cover someone's time zone.

WhoRU

woe wrote: »

They can't appease every single person in the world and no matter what time they decide to do something it will cover someone's time zone.

Well I guess taking 10 hours out of a 24 hour day does not help?

Appreciate work has to be done but the duration and the frequency seems to becoming worse over time?

ghost_bg_ESO

one time only "patch maintenance - all servers", another "regular maintenance - all servers" midle of december and next one probably will be somewhere as midle of january...

"3.6, not great, not terrible"

jaws343

TheGrace wrote: »

I would love to have an explanation of why they do it during daytime for eu, i mean, im paying eso+ but its gonna be already 2 days that i can’t play for me with the last week maintenance, i dont get why they are not able to run it during nightime

"daytime for eu"

EU: 7am to 5pm (Paris)
US East Coast: 1am to 11am

Patch time: 3am to 1pm

So basically, you are asking staff to come in at 1am to monitor the patch.

They run patches at semi-reasonable times corresponding to the employees work hour for the region the company is located in. Imo, it is already a gift that they even do maintenance as early in the morning as they do now. It is a timing that provides a decent chunk of the afternoon open for the team to trouble shoot any issues that may arise, but it is still super early for their working hours.


To the OP, tomorrow is true patch maintence, that comes with the console patch fixes for EA that PC already got, as well as more fixes that they alluded to in a post earlier this week. Likely also the framework to allow on the fly adjustments to PVP population caps during their testing.

Last week was a hardware update. Entirely different thing. Both equally important. Fixes are good. Making the game perform better, or at least trying to, is far better than worrying about a few inconveniences here and there.

SeaGtGruff

WhoRU wrote: »

woe wrote: »

They can't appease every single person in the world and no matter what time they decide to do something it will cover someone's time zone.

Well I guess taking 10 hours out of a 24 hour day does not help?

Appreciate work has to be done but the duration and the frequency seems to becoming worse over time?

If I had to guess-- and I have to guess, since I don't know any inside information and can only offer my personal speculation, as wild and unfounded as it may very well be-- my guess is that they're trying to get things done in preparation for (1) the New Life Festival and (2) whatever they've got planned for the 10th anniversary next year.

Keep in mind, I already said that this is just my personal speculation, so take it with a huge saltlick of salt. And what I mean by "the 10th anniversary next year" is not just the Anniversary Event in April, but the overall attention that the ESO playerbase and the gaming media in general will probably be giving ESO next year due to it hitting its 10-year milestone.

If ESO were a person who was on the verge of hitting some milestone age and was expecting to have family and friends drop by to pay their respects and take a bunch of photos and videos of the birthday bash, I imagine that person would be spending more time than usual shopping for new snazzy clothes, getting their hair trimmed or styled, having any outstanding issues with their house taken care of, etc. And if they had any sense, they would not wait until the last minute to do those things, but would get started early, if you see what I mean.

I'm not saying that this is what's happening here, I'm just saying that this is not exactly a "normal, everyday" time for ESO, so it doesn't surprise me that we're seeing more lengthy and more frequent downtimes right now.

OtarTheMad

https://forums.elderscrollsonline.com/en/discussion/648131/

Tenthirty2

I'm hoping whatever they install or tweak corrects the issues some have been noticing here: https://forums.elderscrollsonline.com/en/discussion/647965/something-is-seriously-wrong-with-combat-performance-this-patch

katanagirl1

SeaGtGruff wrote: »

The previous extended downtime was for hardware updates, not for software updates.

This week's extended downtime is for software updates, or whatever exactly it is they're doing for the Cyrodiil test.

Would they be doing those tests on console? The banner says just NA servers but my impression of past tests were that they were limited to PC.

TwiceBornStar

Veinblood1965 wrote: »

It's all about me, they should call me directly and ask me when I will not be playing. Then schedule this maintenance at Non-Veinblood times.

Yeah!

MidniteOwl1913

katanagirl1 wrote: »

SeaGtGruff wrote: »

The previous extended downtime was for hardware updates, not for software updates.

This week's extended downtime is for software updates, or whatever exactly it is they're doing for the Cyrodiil test.

Would they be doing those tests on console? The banner says just NA servers but my impression of past tests were that they were limited to PC.

So couldn't they have put off the Cryodill test for a week so it's not 2 weeks of extra long maintenance back to back. Will we have to have another round of just regular maintenance next week? Is 10 hours a week the new normal?

fizl101

katanagirl1 wrote: »

SeaGtGruff wrote: »

The previous extended downtime was for hardware updates, not for software updates.

This week's extended downtime is for software updates, or whatever exactly it is they're doing for the Cyrodiil test.

Would they be doing those tests on console? The banner says just NA servers but my impression of past tests were that they were limited to PC.

The Cyrodiil test starts on PC EU and says NA and consoles later in the week

pklemming

I am curious as to why a patch that has gone through QA, takes 10 hours to apply.

BahometZ

Maintenance has been at my zones prime time for years now, disrupting countless raids. If they moved it, someone else would get kicked in the teeth. So I accept it as it is what it is. Get annoyed, eat some cement, and harden up.

My main concern is just how much maintenance zenimax need to do and yet still don't seem able to fix bugs that have been in the game for years. And for every one thing that gets fixed, several issues are introduced. Animations are seemingly removed from the game, skills glitch out, trial/dungeon mechs don't animate. We've gone through countless phases of unplayable problems, light attacks, block and taunt not working. Taunt is still unreliable, block still fails, and also now we're dealing with gearsets breaking, food dropping off.

People who meaningfully engage with the content have encountered all of these and either persevered in spite of the game, or left entirely. The playerbase likely will not fully recover from u35 and the ensuing development philisophy before this game is retired. Meanwhile everyone else can googoo gaga over the next cosmetic or base game animation they can buy.

Vrienda

I've never played an MMO with this much downtime, It's absurd.

p_tsakirisb16_ESO

jaws343 wrote: »

TheGrace wrote: »

I would love to have an explanation of why they do it during daytime for eu, i mean, im paying eso+ but its gonna be already 2 days that i can’t play for me with the last week maintenance, i dont get why they are not able to run it during nightime

"daytime for eu"

EU: 7am to 5pm (Paris)
US East Coast: 1am to 11am

Patch time: 3am to 1pm

So basically, you are asking staff to come in at 1am to monitor the patch.

The server not been available 8:00 to 18:00 UTC means that all those countries in RED cannot play the game on their prime time. Those in Green cannot play the game at all for the day. So they lost 1 day of ESO+ and since that is compounded with every weekly maintenance they closing to lose 10% of their monthly ESO+ AT LEAST.



As for having to get up at 1am to do the patch, they are up at 3am to do the patch either way. Except if they are at PST timezone which is just midnight.

It all bogs down to which amount of customers will make less disgruntled. If that is PST time zoners or half the planet as you see from the image above.

FYI I dont say not to do maintenance to the game or what time they do it, I just point that arguing against fellow players because you do not understand that might be in timezone they cannot play at all is the issue.

Scarefish

People are on and on about what time would be appropriate. Less time is the only time that would be appropriate. Fortnite is usually ready to go in 15 minutes, and that game is huge. You could do the patching at any time of day if it's only going to take 15 minutes.

Ixilduur

Maintenance always 6 pm local time here so can't even get on until a full day after of work after. Its just nuts, they just keep gambling to push us to go play another game and like it and not come back.

fizl101

p_tsakirisb16_ESO wrote: »

jaws343 wrote: »

TheGrace wrote: »

I would love to have an explanation of why they do it during daytime for eu, i mean, im paying eso+ but its gonna be already 2 days that i can’t play for me with the last week maintenance, i dont get why they are not able to run it during nightime

"daytime for eu"

EU: 7am to 5pm (Paris)
US East Coast: 1am to 11am

Patch time: 3am to 1pm

So basically, you are asking staff to come in at 1am to monitor the patch.

The server not been available 8:00 to 18:00 UTC means that all those countries in RED cannot play the game on their prime time. Those in Green cannot play the game at all for the day. So they lost 1 day of ESO+ and since that is compounded with every weekly maintenance they closing to lose 10% of their monthly ESO+ AT LEAST.



As for having to get up at 1am to do the patch, they are up at 3am to do the patch either way. Except if they are at PST timezone which is just midnight.

It all bogs down to which amount of customers will make less disgruntled. If that is PST time zoners or half the planet as you see from the image above.

FYI I dont say not to do maintenance to the game or what time they do it, I just point that arguing against fellow players because you do not understand that might be in timezone they cannot play at all is the issue.

On a week day prime time is not 8am to 6pm UK/9-7 CET, as a significant portion of people are at work (not all obviously). Maybe people would lose an hour of their prime time or so, but they haven't lost all of their time.