Bank has been entirely wiped.. all my 80 items gone

cooper336b14_ESO

So I love this game and have been farming 1000's and 1000's of mats, I logged over and made an alt toon. when i logged back onto my main toon, and checked my bank all 80 slots of gear was gone... i'm heart broken... I lost all my maps and all my crafting materials that i had just played the last 48 hours saving... heart broken... please someone help me.

EBTrigger

This just happed to me too I'm so sad

ZOS_JessicaFolsom

Thank you both for letting us know. We've escalated this to our Support Team to investigate.

FlatFeet

Jessica, I was the person who ended up on his account when this happened.

When I logged out and back in, I was on my account again, but I had his characters inventory. His bank disappeared too he's said (we've been in contact ingame), but I did not end up with anything from his bank.

This all happened shortly after the in-game message went out about disabling in-game mail.

Please let me know if there is anything I can provide to help him get his things restored!

Cuddler

Just happened to me as well, all 70 items from my bank are gone.

Vyrthure

Same here and now I now receive a login error that says my information is incorrect . I assume something has gone wrong server-side, but it's not a big deal right now and I'm sure they are working on a remedy.

white_622_ESO

The same thing has happened to me too I went to put items in the bank and it was completely wiped, let me know if you guys get this fixed.

MuonNyx

This just happened to me too. Didn't realize for a few hours but its heart breaking.

Oshun

Same issue. Luckily nothing hugely valuable was in there at the time, but I had stockpiled a nice supply of crafting materials to give to my trader character at a later time.

skhelterub17_ESO

Posting this for the ones here who haven't seen the other post. You are NOT alone!

Other post here

iBeahm

This is what they told me. Hopefully they fix this very soon



we are very sorry to hear that all 60 slots form your bank disappeared.
Our best people are on the job and working on this error. we will get back to you with
the steps you will need to follow. Anything else we can assistance you wit
we will b happy to help best of luck.

raygundan

Lost all my stuff, too. Sounds like I didn't have quite as much as some of you guys, but it was nearly everything of value I had-- I was right in the middle of transferring stuff to a second character. All gone.

MrHollywood

JUST PUTTING THIS OUT THERE

---

If You have to do a full-stop relaunch, that would be acceptable. it's still before the official launch date, and you give the earlybirds some sort of in-game token of appreciation. We're an understanding lot, and If this is going on, then I'd rather see the problem solved PROPERLY and losing 2 days play time, than think that there was any chance of anything important being compromised.

AngryNord

Man I'd be pissed if this was to happen to me...

Brynnza

Yeah id be devastated, my little mudcrab is in my bank, I just bought him a monocle too ;(

Seroczynski

MrHollywood wrote: »

JUST PUTTING THIS OUT THERE

---

If You have to do a full-stop relaunch, that would be acceptable. it's still before the official launch date, and you give the earlybirds some sort of in-game token of appreciation. We're an understanding lot, and If this is going on, then I'd rather see the problem solved PROPERLY and losing 2 days play time, than think that there was any chance of anything important being compromised.

That would be stupid. Just fix the issues and as last resort do a rollback, Wiping the servers now would be a big "f*** you" to a lot of early-access players including myself.

AngryNord

Seroczynski wrote: »

MrHollywood wrote: »

JUST PUTTING THIS OUT THERE

---

If You have to do a full-stop relaunch, that would be acceptable. it's still before the official launch date, and you give the earlybirds some sort of in-game token of appreciation. We're an understanding lot, and If this is going on, then I'd rather see the problem solved PROPERLY and losing 2 days play time, than think that there was any chance of anything important being compromised.

That would be stupid. Just fix the issues and as last resort do a rollback, Wiping the servers now would be a big "f*** you" to a lot of early-access players including myself.

Naturally they would have to give some sort of compensation (refund part of the purchase price, or something)

Novarre

Can't log in now while at work but am curious what I'll find/not find in my bank later today. All were mats, while it wouldn't be the end of the world about the mats it would still make me cringe somewhat, was inspired to keep everything from the preorder still in my mails with only the maps and the monkey in my characters inventory.

Have to admit, the road ahead seems bumpy for ESO, can't imagine what all these problems will do for the publicity of the game, which is sad, the games core concepts and design are largely wonderful.

TCHatchet

Loseing all the items from my bank last night put me in a full on panic attack. I had been playing for just about 3 days solid and to loose all those items I had been saving for research felt like 3 days lost.

DeJo

During the time they were disabling mail, I was purchasing some expensive items from the Guild store and ended up receiving empty mail that stated "your item is attached", I have not even glanced at what might or might not be in my bank. They are having major issues all over the place- mail, crashes, bugs reported months ago, repeat major downtime......

As I stated in another post, I was a beta tester for ESO and Wildstar and the latter was more polished through all beta testing and yet their game is not set to launch for another two months. I felt all along that ESO was not ready for launch April 4 and it appears I was correct and the early access players are just another beta group.

A rocky launch- yes expected in many games but this feels a bit like climbing a mountain.

ryanbondjrb14_ESO

ZOS needs to keep in mind we still have a day or so to cancel. If people who have asked for vacation time from work (like me), and spent 20-30 hours in the game so far. I will be so upset. They can't give people 5 day early access then take all their stuff away on day 3!

Nordak

ryanbondjrb14_ESO wrote: »

ZOS needs to keep in mind we still have a day or so to cancel. If people who have asked for vacation time from work (like me), and spent 20-30 hours in the game so far. I will be so upset. They can't give people 5 day early access then take all their stuff away on day 3!

Quite being a baby, they aren't taking your things away... Also you have another 32 days to cancel. Quit starting fires where there are none.

wolfden9

Happened to me as well as of late last night. Was just playing went suddenly to a blue screen. Logged out and back in went to the bank and everything was gone I had in mats from playing earlier in the day. Really have been enjoying this game since me and my daughter play the game together.Really hope all the bugs get ironed out.

Auric_ESO

Well I just read that this is the primary reason for the downtime. So it's getting fixed. I'm sure they will restore your stuff as well

crowfl56

hmmm weird, I lost only coin I put in bank, no items wasn't much but as in most good games coin comes slow. I lost 700 gold, put another 1000 in last nite hope its not gone now, but its not going to ruin the game. Having a great time hope all are patient.

Gremlis

I lost about 65 items. 9 rakuta and 2 kuta runes, 700 refined iron, tons of crafting supplies, gone. Contacted them last night when it happened about 8:30 PM pacific. Even a rollback would hurt but would lessen the impact across the board evenly.

killerbeex

I will start a insurance company to help you.. only 300g a day.. any investors... we need capital...

Gremlis

DeJo wrote: »

As I stated in another post, I was a beta tester for ESO and Wildstar and the latter was more polished through all beta testing and yet their game is not set to launch for another two months. I felt all along that ESO was not ready for launch April 4 and it appears I was correct and the early access players are just another beta group.

A rocky launch- yes expected in many games but this feels a bit like climbing a mountain.

I have been beta testing since the original Baldurs Gate when they had to mail me the cd to try out. All mmo launches have bugs. This one isn't special but it's by no means a mountain. It's how they deal with situations like this one that determine how many people stay satisfied with their customer services. Some do realize pissing off the player base this early in a launch just creates a situation that ends in them looking for another job sooner. Have faith and if things don't work out I will see you at the next good mmo launch.

killerbeex

ITS the damn shards they deploy.. star trek online same issue this game is having.. Defiance same issues this game is having... WHY THE LAYER the game with shards is beyond be.. Shards only work with free to play low population servers.. this game is million.. so under a shard organization you need multiple USA servers. that means you wouldn't be able to play with friends on different mage servers... They must of expected the population of this game to be under 100,000 USA... when its in the millions..

killerbeex

They now need to buy up more servers.. some friends or guild members will simply be too laggy to play with...

lesso

Joy after reading this I'm fearful my imperial edition items that were all dumped into the bank may not be there when I can log back in