Maintenance for the week of May 27:
• PC/Mac: No maintenance – May 27

New Patcher Rollout

  • MarzhinGwyls
    Sorry if I'm misunderstanding, but is this for a new live launcher? I'm in Canada and haven't had any upgrade to the launcher, I have an option to use beta launcher, but production launcher has not changed at all for me, still the tiny font etc of the non-beta version. Thanks.
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  • Smaxx
    Smaxx
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    This is indeed about the "beta" launcher. It's still kind of in beta (and opt-in).
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  • MarzhinGwyls
    Smaxx wrote: »
    This is indeed about the "beta" launcher. It's still kind of in beta (and opt-in).

    Thanks so much Smaxx!
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  • Sarannah
    Sarannah
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    Have tried the new beta launcher on my pc, and it keeps repeatingly giving me the "Unable to load skin" error when starting the launcher. 9 out of 10 times this causes the launcher to not boot up at all while showing that error, and I had to remove the programdata folder to fix it. Even though that only worked 20% of the time as well. Repeatedly starting the launcher eventually causes the launcher to boot, so I could play.

    Not sure why I am getting that error, as the programdata folder is located locally on my ssd drive(not onedrive). The ssd is healthy/ok when checking it. No game crashes/delays/lag or anything, even when in-game for hours. Running repair from the launcher did not fix this issue.

    Had to downgrade to the original launcher. And it appears the original launcher does not produce this error.

    Specs: Windows 11, i9 14900k, m2 ssd 2TB, 4080 super.
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  • unchainedzulu
    unchainedzulu
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    is it at all possible to change the launcher 'maintenance announcements' to be in local time?
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  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    is it at all possible to change the launcher 'maintenance announcements' to be in local time?

    The launcher maintenance announcements are manually done, so I don't think there will be an option to "set" those specifically.
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
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    Staff Post
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    Sarannah wrote: »
    Have tried the new beta launcher on my pc, and it keeps repeatingly giving me the "Unable to load skin" error when starting the launcher. 9 out of 10 times this causes the launcher to not boot up at all while showing that error, and I had to remove the programdata folder to fix it. Even though that only worked 20% of the time as well. Repeatedly starting the launcher eventually causes the launcher to boot, so I could play.

    Not sure why I am getting that error, as the programdata folder is located locally on my ssd drive(not onedrive). The ssd is healthy/ok when checking it. No game crashes/delays/lag or anything, even when in-game for hours. Running repair from the launcher did not fix this issue.

    Had to downgrade to the original launcher. And it appears the original launcher does not produce this error.

    Specs: Windows 11, i9 14900k, m2 ssd 2TB, 4080 super.

    Thanks for sharing this. We'll get your scenario over to the dev team.
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
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    Staff Post
  • unchainedzulu
    unchainedzulu
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    ZOS_Kevin wrote: »
    is it at all possible to change the launcher 'maintenance announcements' to be in local time?

    The launcher maintenance announcements are manually done, so I don't think there will be an option to "set" those specifically.

    I really appreciate that you guys are responding directly to questions in the forums, and thank you so much for answering mine.

    When leaders are running events in discord, we often need to find time to meet and while people figuring out the posted timezone and then making their own conversion is entirely possible (like the maintenance announcements currently) We can also use something like https://hammertime.cyou/ which allows one person to determine the day and time in their own timezone, and post it in such a way that it shows up local for whomever is reading the message.

    I note that a quick search for 'local time conversion code' brings up several versions of the same question. i have no idea how the launcher is coded or what language it's written in, but surely there must be an option to display the given information in local time to the user.

    i would LOVE something like this to be implemented on the launcher.
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  • StihlReign
    StihlReign
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    Is the Default launcher now the Beta Launcher?

    I had an issue with the launcher - it no longer worked starting yesterday. I removed all of the files, uninstalled eso, went to the following links for resource info and proceeded to reinstall eso.

    https://forums.elderscrollsonline.com/en/discussion/602581/is-there-a-way-to-fix-launcher-without-a-re-install
    https://help.elderscrollsonline.com/#en/answer/37942

    It looks like I am now in the Beta Launcher, I recall participating in the test a while back (and there's a purple beta banner).

    Is the Default Launcher now the Beta launcher and is there a need to downgrade (should I downgrade)? Have there been recent updates (since I just downloaded is this the latest version of both launchers)?

    I did not specifically select Beta anywhere that I can recall, I hit install from within my account settings.

    Edited by StihlReign on May 18, 2024 1:26AM
    "O divine art of subtlety and secrecy!

    Through you we learn to be invisible, through you inaudible; and hence we can hold the enemy’s fate in our hands.” – Ch. VI, v. 8-9. — Master Sun Tzu

    "You haven't beaten me you've sacrificed sure footing for a killing stroke." — Ra's al Ghul

    He who is prudent and lies in wait for an enemy who is not, will be victorious — Master Sun Tzu

    LoS
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  • ClowdyAllDay
    ClowdyAllDay
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    i installed a new linux on a machine and stema is showng me a beta launcher for eso that crashes and acts all kinds of crazy once i get past the login screen and the story video play with the old dead emperor telling us the storm is coming... wow it hits hard too. knocks out my game every time!
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  • Twyst
    Twyst
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    dPleased to report that the new launcher works on the steam deck and it's controller can click the play button just fine. However my Stadia bluetooth controller connected to it only allows one click to reach the play button, but nothing after that. In game this controller works fine and it also works fine with the new launcher on a Windows pc.

    One workaround is to hold down the stadia/Xbox button and use the right stick as a mouse and the right trigger as a left mouse clock to activate the play button. This is likely a steam input thingy and may not work with other stores, but it does mean I can finally launch and play the game from my sofa, or disconnect from the TV and sit at the table or just move to my gaming pc and play there.

    Life is good!
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  • Twyst
    Twyst
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    @ZOS_Kevin one new bug today. Playing on EU the new launcher said NA was/would be down in a modal dialog which I could not access via controller.

    Is that something we need in the launcher as the same functionality is in the game itself.
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