(BUG) Unclaimed tickets from cake don't appear again

Sin_Arcain

Today in Gold Coast I wanted to claim my tickets from the Jubilee cake. I noticed I was in 10/12 when pointing at the three tickets in the cake. I didn't take them because I did not want to lose one. I went to Auridon to the Impressario to spend some tickets, making space for that three. When I summoned the cake again, I no longer had the option to claim any ticket (did not even open the box window), it just applied the buff. So I lost the three rewards ticket today. It is annoying that it does not give the option again to pick up your tickets if you did not the first time you summoned the cake.

colossalvoids

Pretty sure it always worked like that.

Sin_Arcain

It is possible. I have only noticed it today. I don't think it should work like this that once you open the cake you lose ticket no matter what you do if you did not have the space.

DragonRacer

It's lame and dumb, but that is actually working as intended. It's always been the case of if you don't take the tickets when they appear that first time, you've lost your chance at them for the day.

HappyDan

Yeah it's always been like that

DaveMoeDee

DragonRacer wrote: »

It's lame and dumb, but that is actually working as intended. It's always been the case of if you don't take the tickets when they appear that first time, you've lost your chance at them for the day.

This entire thread confuses me. You can not take the tickets?

Is Lazy Writ Crafter automatically taking them for me? Because I just eat the cake and the tickets are automatically "claimed".

Soarora

DaveMoeDee wrote: »

DragonRacer wrote: »

It's lame and dumb, but that is actually working as intended. It's always been the case of if you don't take the tickets when they appear that first time, you've lost your chance at them for the day.

This entire thread confuses me. You can not take the tickets?

Is Lazy Writ Crafter automatically taking them for me? Because I just eat the cake and the tickets are automatically "claimed".

It’s probably auto loot. If you turn it off you can also see the inside of harvesting nodes.

jaws343

Pretty sure with the cake, the moment you look at the tickets, you have, in fact accepted them for the day. The game's act of generating them for you is the trigger that tells the game you got them. Whether you picked them up or had room for them or not.

virtus753

jaws343 wrote: »

Pretty sure with the cake, the moment you look at the tickets, you have, in fact accepted them for the day. The game's act of generating them for you is the trigger that tells the game you got them. Whether you picked them up or had room for them or not.

You can actually now look at the tickets and walk a short distance away and come back and still pick them up. I tested that the other day. It seems to work like a dead body container, where you have a window of time to get your loot. But if you go too far (say switching zones), or spawn a new cake, they won’t be there anymore.

IsJustaGhost

"You can actually now look at the tickets and walk a short distance away and come back and still pick them up."

It's always been that as long as the cake does not time out and disappear, you can always go back and get the tickets.

Anyway, this is why I made IsJusta Event Ticket Saver Even though it's a constant work in progress since ZOS will not allow me access to the event information. So it's a bunch of dynamic guesswork. However, if you have too many tickets, it should prevent you from being able to interact with the cake if tickets are available. "Too many" is the 3 from the cake would equal more than 12.

virtus753

IsJustaGhost wrote: »

"You can actually now look at the tickets and walk a short distance away and come back and still pick them up."

It's always been that as long as the cake does not time out and disappear, you can always go back and get the tickets.

Anyway, this is why I made IsJusta Event Ticket Saver Even though it's a constant work in progress since ZOS will not allow me access to the event information. So it's a bunch of dynamic guesswork. However, if you have too many tickets, it should prevent you from being able to interact with the cake if tickets are available. "Too many" is the 3 from the cake would equal more than 12.

I appreciate your work in trying to help people avoid this issue.

I know that ZOS has added dialogue to quests that grant tickets informing people when they would be losing those tickets if they turned in the quest. Unfortunately they didn't add such a thing to the cake, and while there are a couple of add-ons that can do this, console players don't get the benefit of those. Since ZOS acknowledged and addressed this QoL issue with quests, I hope they can implement a native game warning for cake as well.

code65536

@Sin_Arcain I've made this exact same mistake years ago.

I opened a ticket and politely explained what happened, and customer support was able to give me the tickets that I had lost.

Sin_Arcain

Thanks for the idea, @code65536! I may try that.

Dagoth_Rac

On the first day of this event, I instinctively opened up my cake to refresh XP bonus. And as soon as I clicked in cake, I said, "Oh no! I came into quest with tickets and have not spent them on new items yet!" But there were no tickets in cake. I lucked out in that I opened last year cake. Which did seem to give XP bonus, but only this year's cake seems to give tickets. So I was able to go spend tickets, then go get new cake from docks, then open new cake and get tickets without losing anything.

But this should have been changed years ago. All the other events changed to not drop tickets from loot because of forgetting to loot or already being at max tickets or whatever. They should really change this to give 3 tickets from first daily completed. There are other events that are smart enough to get this "first quest" logic right, so I don't see why Jubilee cannot.

jaws343

Dagoth_Rac wrote: »

On the first day of this event, I instinctively opened up my cake to refresh XP bonus. And as soon as I clicked in cake, I said, "Oh no! I came into quest with tickets and have not spent them on new items yet!" But there were no tickets in cake. I lucked out in that I opened last year cake. Which did seem to give XP bonus, but only this year's cake seems to give tickets. So I was able to go spend tickets, then go get new cake from docks, then open new cake and get tickets without losing anything.

But this should have been changed years ago. All the other events changed to not drop tickets from loot because of forgetting to loot or already being at max tickets or whatever. They should really change this to give 3 tickets from first daily completed. There are other events that are smart enough to get this "first quest" logic right, so I don't see why Jubilee cannot.

Absolutely not. The events that drop tickets based on a tool/memento/inventory item interaction are hands down the right way to do this.

With quests being on odd reset timers now, tickets tied to daily quests can pose significant issues for ticket collection. Tickets tied to putting down and subsequently interacting with a tool are far better because they put the acquisition of those item directly into the hands of the player.

IsJustaGhost

The best way to do this would be for them to not be so unforgiving to the players.
Award the max amount per day to the player based on acquisition method per event. Meaning, if you have to come back to it later that day, you would still be able to acquire the maximum tickets for the day when you are ready to.
If you mindlessly find tickets for a quest, loot, or cake and are unprepared, you should not be punished for it.

This would eliminate most, if not all, support requests regarding event tickets. And, it would not be platform specific, such as using addons on PC. Which are not easy to make or maintain for events, since zos has not opened up anything about events to the API to be used by addons. So no, "GetEventInfo()". There is also no way to get the info from the Announcements panel, which clearly exists. However, it does not visible to the API. so if an addon tries to access it in any way, it comes up nil (non-existing)