4 crashes in 5 minutes since servers opened from new patch

blackpool9

I just tried logging in that same character again. Same situation. Get Glenumbra splash screen with spinning worm, then after about 10 seconds the game client just...vanishes. Going to try another character to see if it is location specific (was able to get into High Isle briefly).

Aram500

watts320 wrote: »

ZOS_GinaBruno wrote: »

Thanks everyone, we're investigating this now. If you are running into this issue, please provide your UserID and megaserver.

watts320
EU

Trying to load into Galen, crashes straight to desktop.

After entering password on NA server game drops to desktop @Aram500
Just tried on EU server and does the same

ApoAlaia

Same, CTD-d with minimal add-ons.

Disabled add-ons, CTD-d all the same.

No error message, just 'poof'.

PC/EU, can DM you the User ID if needed.

ZOS_GinaBruno

Thanks everyone. We're continuing to dig into this.

Zath

UserID: Zathrass
Server: PC NA
No error message, just crash to desktop if I move a few steps.

Update: Disabled all addons and haven't crashed again so far...

dmvab

@dmvab PC/NA

no error message; game just disappears straight to desktop after 1~2min @ZOS_GinaBruno

bmcxp

There is no message with the crash

AgaTheGreat

Same, I'm trapped in a crash loop near a vent in the new zone

Renan

Here game just shut down. no error message. always after a loadingscreen

Elric_665

Looks like some Addon.
Without any Addons runs sofar.

MartinKrpan

Same problem here. PC EU and Steam.

Mesonyx

disabling all out of date LIB's as well seems to work for me

TheSavage

Three crashes so far. Two of them straight to desktop, one to character load.

The most recent one wiped all my (minimal) progress in Galen.

ShadeSavage/PCNA

Aliniel

I am running with disabled LUI Extended and seems to be stable. Relogged a few characters doing writs without issues.

Xarrant

Xarrant
PC / NA Server

No error messages. First time the screen froze for a couple of seconds the second time it crashed to the desktop immediately.

blackpool9

Logged in a different character to High Isle. Got in game. Moved around about 1 minute, and 'poof' no more game.

Doc45

All was fine until I tried to port from my house to a wayshrine in Eastmarch, then crash to desktop with no error message.

Doc45/NA Server

ZOS_GinaBruno

While we continue to look into this, please make sure you have disabled all your addons (and relog) to see if that helps in the meantime.

Seminolegirl1992

PCNA- crashed upon traveling to friend in Galen. No error report. Straight CTD

Flammendrung

4-5 crashes without any error message in 5 minutes.
EU - @Flammendrung

moonsister

moonsister / PC / EU

I can log in, pick the character and while loading the zone (Deshaan) the game shuts down completely.

AJA

5 crashes without any errors
PC EU @UraniumHeart

Doc45

Was stable when I got to Eastmarch and was standing in one place. Then tried to pick up a clothing node, and insta-boot to desktop. Can't login now to disable add-ons as it doesn't get past the initial loading screen.

Update: Got in and turned off all add-ons and libraries. Can travel without getting booted with them disabled.

vailjohn_ESO

ZOS_GinaBruno wrote: »

Thanks everyone. We're continuing to dig into this.

EDIT: Disabling all Addons and Addon Libraries using the menu option "Add-ons: off" fixed this issue for me. ☺️

Having same issue here (@Sarjon, PC/NA). Can play for like a minute and then crashing. Not sure if it helps but my Windows Event Viewer spits out this:

Faulting application name: eso64.exe, version: 1.0.0.1, time stamp: 0x6359c3e8
Faulting module name: ntdll.dll, version: 10.0.19041.2130, time stamp: 0xb5ced1c6
Exception code: 0xc0000374
Fault offset: 0x00000000000ff6a9
Faulting process id: 0x3dbc
Faulting application start time: 0x01d8edf279edd714
Faulting application path: C:\Program Files (x86)\Zenimax Online\The Elder Scrolls Online\game\client\eso64.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 1c18797e-45a7-493e-bcaa-6e0f1ae1fc97
Faulting package full name:
Faulting package-relative application ID:

Fault bucket 2078218503731525643, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: eso64.exe
P2: 1.0.0.1
P3: 6359c3e8
P4: StackHash_01d3
P5: 10.0.19041.2130
P6: b5ced1c6
P7: c0000374
P8: PCH_91_FROM_ntdll+0x000000000009DC14
P9:
P10:

Attached files:

NinjaApacHe

@NinjaApacHe , PC EU

thejadefalcon

It literally just crashed while I was reading the patch notes, so I wasn't even playing. @thejadefalcon PC EU

Lienhardt

ZOS_GinaBruno wrote: »

Thanks everyone, we're investigating this now. If you are running into this issue, please provide your UserID and megaserver.

Lienhardt, PC NA... didn't get any error message when the game crashed

Nanasciro

I have the same problem crash after less than 5 minutes of play and already the second time

Zenodil

Had the same problem on all characters, disabled addons and still the same, disabled libraries now have no problems can play on all characters.

Nanasciro

crash PC/EU