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Unknown error while trying to enter the actual game.

Soul Shriven
First post kind of new at this but besides that, I am having a problem logging into the actual game. I choose my character and it requests the character and continues to entering the actual game but i get an unknown error after a couple of seconds of loading. I have played this game at my house fully but when I returned to my dorm room I begin to have this problem. I would graciously like at least an explanation or fix for this please.
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