Gamepad AND keyboard controls don't work after zoning

AzuraFan

Since yesterday's patch, I'm sometimes losing gamepad AND keyboard controls after zoning into a new area. Sometimes after arriving in a new zone, only the movement (L stick) works on the gamepad. No other buttons/triggers/etc. work. Unfortunately, NOTHING works on the keyboard, not even WSAD or Esc. Because of that, I have to go out to Windows and manually kill the game because there's no way for me to log out.

This never happened before yesterday's patch. I had the keyboard/gamepad setting on "automatic". I've switched the setting to "gamepad" to see if that helps. I'll update this post if I still experience the problem.

cptscotty

Definitely having similar issues. Really sucks when it happens in the middle of a boss fight.

AzuraFan

I've experienced skills not firing during combat, but not a complete loss of controls. I only saw that right after porting into a zone.

Since switching the setting to "gamepad", I haven't experienced the problem, but that doesn't mean it's not there because it didn't happen all the time. But when it does happen, it really sucks because all I can do is switch out to Windows, kill the game, and log back in. Fingers crossed that (a) they fix it, and (b) the "gamepad" setting keeps the bug at bay for now.

(I only had the setting on "automatic" because of the guild trader interface bug I reported in another thread. It was still there last time I checked.)

AzuraFan

Okay, with the setting to "On" for Gamepad (not "gamepad" as I thought previously), this problem still happens. I've noticed that it happens especially when I zone into STONEFALLS. Loss of all controls. Have to kill the game to get out.

N00BxV1

Just had this bug happen after leaving a dungeon. None of my controls would work except the gamepad's joystick to move around. None of the keyboard's keys would work either. Could not alt+f4 to close the game, had to close from task manager. Whatever this bug is when it happens is COMPLETELY game breaking!

cptscotty

Just lost my Tel Var because of this...beyond frustrating.

PurpleScroll

Having this issue too, the only way to get out of it for me is to kill the game.

cptscotty

Still broken

TimeViewer

I was just about to post the same thought it was an issue with just me but yeah both keyboard and controller commands, I can still move via controller but everything else, even Esc and Alt-F4 wont work

alucardwickershampreub18_ESO

That happened to me once as well I don't remember which zone I was in but nothing worked except the left thumb stick I'm not sure how I got out of it I just kept hitting buttons and it fixed itself LOL

phaneub17_ESO

Just experienced this, I thought my lag delay happened, but my companion stayed by my side the entire time. Moving around with the joystick works, but no other buttons worked not even esc on the keyboard. I had to open task manager and close the game then return to get it back to normal.

Edit: Enter key still works so you can type in chat, but more importantly also gives you control of the mouse cursor and if you're in windowed mode so you can hit the X in the top right to exit the screen.

RadagastThePink

phaneub17_ESO wrote: »

Just experienced this, I thought my lag delay happened, but my companion stayed by my side the entire time. Moving around with the joystick works, but no other buttons worked not even esc on the keyboard. I had to open task manager and close the game then return to get it back to normal.

Edit: Enter key still works so you can type in chat, but more importantly also gives you control of the mouse cursor and if you're in windowed mode so you can hit the X in the top right to exit the screen.

I just had this same bug. Since the Enter key was still functional I was able to reload UI and that corrected this particular issue at the moment. It’s the 2nd time in a few days where this has occurred. Hopefully they fix it soon.

TragedyOA

Getting this bug too.

jrfk2

PurpleScroll wrote: »

Having this issue too, the only way to get out of it for me is to kill the game.

Have you tried /reloadui .. that fixed it for me ...

mzprx

the only way to not encounter this "new and exciting feature" (on a PC) is to turn the gamepad UI off before changing zones or porting in a dungeon. i play on a PC using controller and have bound the controller UI to F12, so every time i queue for a random dungeon i just press a key and switch it off. it never happens then. consoles are, on the other hand, doomed to suffer until ZOS fixes it, as they have no option to switch the gamepad UI off..

redlink1979

This happened to me yesterday on PC n PS5.
PC: Aftert porting to Vivec City
PS: After porting to Auridon and after porting to Stonefalls

jrfk2 wrote: »

(...) Have you tried /reloadui .. that fixed it for me ...

On PC nothing worked except the mouse. Had to close the game thru the task manager.
On PS only the analog sticks were working, could reset the game after pressing the PS home button (the only one working)

Today I didn't get it yet. *crossing fingers*

UntilValhalla13

This also happened to me late last night. I'm on PS5. Only my movement and camera sticks worked; no buttons whatsoever. I had to desktop and force close the app.

N00BxV1

Just had this bug happen again after leaving a dungeon. I went to turn in my pledge quest and found that only my left stick worked but no other buttons. Luckily /reloadui does get the controls working again...

It's pretty sad that we haven't gotten a response and this will probably be in the game for a while just like so many other bugs...

redlink1979

Happened to me today again, this time was after porting to Imperial City Sewers.
And again, only the analog sticks were working and I only could reset the game after pressing the PS home button (the only button working)

MJ202

AzuraFan wrote: »

Since yesterday's patch, I'm sometimes losing gamepad AND keyboard controls after zoning into a new area. Sometimes after arriving in a new zone, only the movement (L stick) works on the gamepad. No other buttons/triggers/etc. work. Unfortunately, NOTHING works on the keyboard, not even WSAD or Esc. Because of that, I have to go out to Windows and manually kill the game because there's no way for me to log out.

This never happened before yesterday's patch. I had the keyboard/gamepad setting on "automatic". I've switched the setting to "gamepad" to see if that helps. I'll update this post if I still experience the problem.

Your problem sounds almost identical to the problem I've experienced with XBox, three times now since update 35 went live on XBox. I can't say for certain the problem has occured when switching zones.

AzuraFan

mzprx wrote: »

the only way to not encounter this "new and exciting feature" (on a PC) is to turn the gamepad UI off before changing zones or porting in a dungeon. i play on a PC using controller and have bound the controller UI to F12, so every time i queue for a random dungeon i just press a key and switch it off. it never happens then. consoles are, on the other hand, doomed to suffer until ZOS fixes it, as they have no option to switch the gamepad UI off..

I tried what someone suggested upthread. When it happens, I do a /reloadui and that fixes it. Easier than logging off and back on, but this is definitely a bug that needs fixing.

alternatelder

I've had this twice now on PC, the only thing that works is to open TM and force close the game, I use a controller but nothing on keyboard works either except that.

Kaysha

Makes dungeon quests nearly impossible on console. When you‘re back and running, everyone else already started…

Serenez

As soon as I log into the game ESO doesn't recognize I have a controller. I have to unplug the USB cable, plug it back in and for mere seconds it registers and I can move and function, then poof gone. A few days ago when I tried I lost keyboard, mouse function, couldn't press ESC or anything and had to use the kill switch on my PC (reset button) to reboot as my entire pc was frozen. I literally can't play. Today I at least had keyboard function that I could press the ESC button to exit.

The image below will show a very strange hybrid UI.

I am supposed to be in gamepad UI but my skills are numbered like PC UI. Clearly the UI is confused and frankly so am I.

I hope this gets fixed as I literally can't play at all due to this. The skills should show X, B, LB, RB etc not 1, 2, 3, 4 etc..

Rikkadir

Same on PS4 controller. Buttons don't work after fast travelling.
Surely this is a major gameplay bug that needs fixing.

Thanks.

fizl101

using a ps controller press the touchpad and options button together to bring up the keyboard and do /reloadui. Its annoying but saves closing the game down and reloading until it gets fixed

Cyber10

This issue is also occurring on the Xbox and is extremely annoying! Controls become unresponsive after fast traveling and at random times. This has occurred in overland and dungeons and the only fix is to quit out of the game to reset.

Has anyone from ZOS even addressed this issue?

Veinblood1965

Been occurring on PS4 for about a month now. Seems to be at specific wayshrines or zones. For me it's at the Mournhold way shrine and the dungeon in Northern Elsweyer(I forget the name).

Serenez

I am still having issues with unresponsive controls with gamepad.

I will point out however that my screenshot above is a 'feature and not a bug'.

Menu - Settings - Gamepad - Key bind display mode (if set to keyboard it will show the above UI).

I had a heck of a time navigating to the menu to adjust this. A reboot of my PC, several times unplugging the USB cable to my controller as my gamepad had gone beserk. It was rapidly scrolling through the announcements and vibrating constantly until I unplugged it, and plugged it back in. It was scrolling up and down the menu like it was possessed. I managed to collect my daily rewards, my event bundle, sent a couple mails, a few chats, travelled to my house and adjusted an attunable table I was told that wasn't working. This was exhaustive to navigate and work though while the gamepad kept disconnecting and acting crazy.

I do hope that this is resolved soon, so that I can actually log on and play.

Meiox

I have the same problems on PC and XBox

Serenez

Cyber10 wrote: »

This issue is also occurring on the Xbox and is extremely annoying! Controls become unresponsive after fast traveling and at random times. This has occurred in overland and dungeons and the only fix is to quit out of the game to reset.

Has anyone from ZOS even addressed this issue?

The original post was in August and we are now in October. I do not recall seeing a response or acknowledgment on this issue, however know that not every bug report is commented on, but could still be investigated behind the scenes. Seeing that it is more widespread and affecting all platforms, we may get some sort of response that it is being investigated.

Is there any update on this issue @ZOS_GinaBruno @ZOS_Kevin ?