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• PC/Mac: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• Xbox: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Video graphics issues, screen turns Black on character creation and loading into game.
Dodgeball
Soul Shriven
On character creation screen the menu/class/races text is visible, but the rest of the screen is completly black. I updated my video drivers and nothing changed. Tries changing resolution and video options but screen is still completly black. Any help?
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Zilyana✭✭✭#1. Admin mode
Right click the ESO launcher icon
Click Run as Administrator
#2. Make sure your drivers are up-to-date
Look at your DxDiag, are your drivers from 2012 or before? Yes? Then they need to be updated.
#3. Make sure that the latest version of DirectX is installed on your system0 -
Chingowey✭✭#1. Admin mode
Right click the ESO launcher icon
Click Run as Administrator
#2. Make sure your drivers are up-to-date
Look at your DxDiag, are your drivers from 2012 or before? Yes? Then they need to be updated.
#3. Make sure that the latest version of DirectX is installed on your system
I've done all this and then some. The problem has gotten significantly worse for me the past 2 days. Today I'm getting it every 5 minutes making the game unplayable. I've tried everything I could find on the issue to no avail, and there has been no official word from Zenimax yet. At least acknowledge the problem..PC//NA//AD
Varomyr: v16 Sorcerer
Lord Reek: v16 Nightblade0 -
Zilyana✭✭✭#5. Adjusting the Screen Resolution in the UserSettings File.
The default location of this file is Users*USERNAME*My DocumentsElder Scrolls OnlineliveUserSettings.
#6. Try to delete the ShaderCache.cooked file
The default location for the file is C:Users*USERNAME*My DocumentsElder Scrolls Onlinelive.
After that file is deleted, run the game as administrator, and it will recompile that file.0 -
Zilyana✭✭✭Check out this topic if you still haven't managed to fix your problem as it may help more than I can.
http://forums.elderscrollsonline.com/discussion/63057/black-screen-pc-crash-only-with-eso#latest0